Yes it certainly is a very friendly group. Thank you also for your warm welcome. I joined FohBoh because I am very interested in connecting with the restaurant community to explore and learn how/if Voice of the Customer (VOC) systems are being used. I'd like to hear about the successes (or not) and general attitudes towards VOC. We have 13 chain HQs here in Denver and I believe that VOC could be a very effective vehicle to increase customer retention.
Marcus. really appreciate the welcome. I serve the restaurant community with wine cellar design, wine racking, climate controll and cellar entry. I will post the pictures of completed projects and comments for everyone in the future
Marcus Good Morning,
Thank you for the welcome. If there is anything that I can do to help you or if you just want to bounce ideas off of someone please just call me.
Thanks for the welcome.I like being part of the social media community and is committed to do the optimization part for bringing the best out of it. Will definitely love to get new ideas and feedback from you on how to do social media marketing for restaurant industry.
Hey Marcus, thank you so much for your kind words! I love that you're starting a social media consulting business; that is fantastic. Part of my business is helping FOH staff portraying their expertise and connecting with potential guests via social methods so please let me know if there is anything that I can help you with! Thank you and keep in touch.
On The Border Mexican Grill & Cantina, which was recently acquired by Border Holdings, LLC, an affiliate of Argonne Capital Group, today announced the appointment of Ward Whitworth as President of On The Border.
Restaurants, Inc. announced today that it is actively seeking franchisees to expand its presence throughout the Lone Star State, naming El Paso and Houston as target markets for future franchise development.
Encore Restaurants, LLC, a subsidiary of Dallas-based Encore Enterprises, Inc., has announced the purchase of eight existing Five Guys Burgers and Fries restaurants across central California including Elk Grove, Fresno, Lodi, Natomas, Roseville, Stockton, Tracy, and West Sacramento.
For many Americans, hotel room service is considered a travel luxury; however, data from PFK Hospitality Research1 suggests that room service revenues fell 9.5 percent from 2007 to 2012, with some hotels shuttering unprofitable operations altogether.
Yesterday the National Restaurant Association (NRA) praised the House passage and Senate Commerce Committee markup of the Travel Promotion, Enhancement and Modernization Act of 2014. The bipartisan legislation reauthorizes Brand USA, the nation’s first global marketing campaign, to promote the United States as a destination for international travelers.
If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.
Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.
When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.
Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.