Upon my arrival to Phoenix, AZ - I had the pleasure of meeting April Holle of Made Better Studio. Its sister companies, Business Made Better and Design Made Better are the educational support for Made Better. While learning more about what each of them do, I stumbled upon an interactive tool for small businesses - which helps them with their market strategy by using specific areas of social media for their industry.
I found the following article, which is tailored for the food and beverage industry and thought it would be a great share here on FohBoh.com.
It explains the importance of the customer experience through social media channels such as twitter, facebook, youtube, and others. Again, I thought it was a great article and hope you find it helpful.