Service and customer awareness is still King

Just ran out for a quick meeting and stopped by Specialty's in Mt. View, California. Beautiful restaurant located near Hwy 101 and Ellis in the heart of Silicon Valley. It's on my list to visit more frequently. Why?

1. Free Wi-Fi and it's posted on the door as an invitation to sit, relax and take a break form your office.

2. Cookies and pastries greet you as you walk in the door. Great merchandising and just want I need at 4 PM.

3. Attentive staff, with product knowledge. They already know I need an energy lift...coffee, cookies! They had me at Free WI-Fi.

4. Inviting atmosphere. Clean, open, a wide array of tables and lounge areas.

5. Bright. Lots of light, windows and spacious.

6. Did I mention free Wi-FI?

Thanks Specialty's Cafe & Bakery for doing it right.