Voice of the Restaurant Industry
"Merry Christmas" or "Happy Holidays"?
Me"Merry Christmas" or "Happy Holidays"?
It's a dilemma when engaging the public in our industry. When trying to be "in the spirit", staff can be chastised by customers for merely trying to be hospitable.
Your thoughts?
Comment
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Comment by Steven Groves on December 7, 2010 at 5:17pm -
I'd vote 'Happy Holidays', but I start using the phrase before Thanksgiving!
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Non-Operator Comment by Chase Leblanc on December 4, 2010 at 7:14pm -
People rail on the PC police at every turn, but the fact is folks celebrate all kinds of things, in all different ways. In the "guest-first" world, I try to go with the most inclusive terms possible - not to avoid problems, but to start conversations which lead to connections and in turn relationships. Why have the attention turn to my preferences when I'm better served by the focus remaining on the F&B or the experience?
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