We invested a lot of time, effort and energy, supporting a candidate through an interview process a few months back.  It’s standard operating procedure for us.  We want the candidates we work with to know we are invested in them.

The candidate had already been through 3 rounds of interviews and was scheduled to fly to an out of market location to participate in a shift observation.  This is a common step in the interview process.  It’s designed to be an introduction day where the candidate and the company can get a better feel for what real life in the restaurant looks like.

We spoke with the candidate the night before he was scheduled to travel.  He was excited, and a little nervous, but well prepared and well capable of winning the upcoming interview/visit.  The next day, we received a call from the company’s Vice President of Recruiting.  She wanted to know why the candidate never arrived for his interview.

We were shocked.  We called multiple times, left voice messages, emails, and texts.  It seemed to be so out of character.  After 3 days of no communication, we received a call from the candidate.  He described a horrific accident.  He was on his way to the airport to head out to his interview when a car suddenly veered across 3 lanes of traffic and slammed into him.  He fought to maintain control, but hit the railing.  He said he was fortunate to survive.  His car was mangled and he was hurt, but very glad to be alive.  As a result of what he had been through, he decided he did not want to continue the interview process.

We were happy to hear he survived, but something just seemed odd.  The reasons he wanted to leave his present job hadn’t changed.  And, besides that, what were the chances an accident happened on the day he was supposed to go to an interview?

Then, we got a call from a mutual contact, someone that also knew the candidate, and he shared there wasn’t in a car accident at all.  The candidate just got up and didn’t feel like going, so he concocted a lie as an excuse.  There was no damage to his car, and he was back at his present job the day after the supposed accident.  (Another shining example of how great relationships often yield great information.)

The lengths people go to, to lie and cover the lie, never cease to amaze.
Recruiters are naturally inquisitive, but we’re also extremely skeptical.  We’ve heard tons of excuses, and many of us have studied non-verbal communication to help determine what is truthful and what isn’t.  No single behavior can be relied on as an accurate indicator of deception, but clusters of signals can be identified.  Changes in physical behavior, coupled with a rise in the pitch of a person’s voice may indicate stress, which can mean the person is being deceptive.

Following are some behaviors that when demonstrated in response to probing questions often indicate people are lying:

  • Perspiring and gulping
  • Touching the nose or covering the mouth excessively
  • Rubbing eyes, forehead or neck
  • Nodding in a manner that is inconsistent with the answer given (e.g. person says “no” but nods in an affirming way)
  • Increased blink rate, fidgeting or shuffling
  • Avoidance of physical contact

No single behavior should disqualify any candidate from employment consideration.  However, skilled interviewers can increase the likelihood of successful hiring by paying attention to all the clues in totality.  There are always a few more questions that can be asked if there is any uncertainty.

For more on this topic, read “The Black Book of Lie Detection” by Martin Soorjoo at www.investigationsystem.com.

Views: 788

Tags: Black, Book, Detection, Fire, Liar, Lie, Martin, Pants, Soorjoo, The, More…career, dog, employment, interview, job, jobseeker, non-verbal, nonverbal, of, on, recruiter, recruiting, yellow


You need to be a member of FohBoh to add comments!

Join FohBoh




Social Wine Club for Craft Wineries


Casual chains aim to take menus up a few notches

Casual-dining chains including Tony Roma's, Olive Garden, Carrabba's Italian Grill and Smokey Bones are getting creative with -More

Sikkimese Turmeric and Ginger Idaho® Potatoes
Enjoy a taste of the Himalayas with these flavorful cubed Idaho® Potatoes seasoned with garlic, ginger, turmeric, coriander and chile flakes. For this and more great recipes, visit foodservice.idahopotato.com/recipes.

Crumbs debuts the Crumbnut

Cupcake chain Crumbs Bake Shop is offering the Crumbnut, a croissant-doughnut combo product, in BJ's Wholesale Clubs in addit -More

Restaurant sales rebounded in March, report says

Restaurants saw same-store sales growth of 0.7% in March, the first increase since last November, as warmer weather melted wi -More


Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Popeyes Louisiana Kitchen, Inc. Announces CFO Departure in May

The company has commenced a search for Mr. Hope’s successor, reviewing both internal and external candidates. Mr. Hope will assist in the transition of duties to an interim CFO and will remain a consultant to the company through the summer.

Fuddruckers Reenters New York State With Restaurant In Middletown

introduces its first company-operated New York State site today at 340 Route 211 East in Middletown, which is located in the Hudson Valley approximately 60 miles from Manhattan.

Giardino Gourmet Salads Announces Nine Consecutive Quarters Of Positive Comparable Sales

Giardino Gourmet Salads announced that it has experienced nine consecutive quarters of positive comparable sales after posting an eight percent increase throughout the first quarter of 2014.

Organic Claims Declining on US Restaurant Menus

According to Mintel Menu Insights, while 'organic' is still the leading ethical claim on restaurant menus, its usage declined 28% between Q4 2010-13.

The Habit Burger Grill Opens Fourth Utah Location In May

The Habit Burger Grill is opening its fourth Utah location on May 1st in Sandy, Utah. The California-based restaurant known for its popular Charburgers opened its first Utah location in Sugarhouse in 2013, and has since expanded to include three more locations.


If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.


TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

TED: David Brooks: Should you live for your résumé ... or your eulogy? - David Brooks (2014)

Within each of us are two selves, suggests David Brooks in this meditative short talk: the self who craves success, who builds a résumé, and the self who seeks connection, community, love -- the values that make for a great eulogy. (Joseph Soloveitchik has called these selves "Adam I" and "Adam II.") Brooks asks: Can we balance these two selves?

TED: David Sengeh: The sore problem of prosthetic limbs - David Sengeh (2014)

What drove David Sengeh to create a more comfortable prosthetic limb? He grew up in Sierra Leone, and too many of the people he loves are missing limbs after the brutal civil war there. When he noticed that people who had prosthetics weren’t actually wearing them, the TED Fellow set out to discover why — and to solve the problem with his team from the MIT Media Lab.

TED: Louie Schwartzberg: Hidden miracles of the natural world - Louie Schwartzberg (2014)

We live in a world of unseeable beauty, so subtle and delicate that it is imperceptible to the human eye. To bring this invisible world to light, filmmaker Louie Schwartzberg bends the boundaries of time and space with high-speed cameras, time lapses and microscopes. At TED2014, he shares highlights from his latest project, a 3D film titled "Mysteries of the Unseen World," which slows down, speeds up, and magnifies the astonishing wonders of nature.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service