Choosing a POS System for Your Restaurant

Deciding on a POS system for a restaurant is a big commitment. This one system will be the life blood of their ability to collect purchases by customers. There are hundreds of different systems out on the market that restaurants can use and this can make it difficult to decide which one is best for their business. Certain steps should be taken to ensure that a restaurant will be getting the best system.


One of the main things that a restaurant needs to consider are the needs of the business. Some businesses are small and therefore could use a single terminal or a linked network system to satisfy their demand. Other restaurants are larger and therefore need multiple terminals which have a central hub control their system. It is also important to find a system that will be able to track inventory and even make purchase orders. According to InformationWeek's "What To Look For In A Point Of Sale System", a study was done where 93% of stores said they had noticed inventory decreasing due to theft and miscounting by employees. POS systems that track inventory will greatly reduce the manager's time spent with inventory and will help with inventory loss and shortages. These needs will determine which type of system a restaurant needs to be looking at and by indentifying them first, it will save time and eliminate any wrong choices.


Setting a budget will also help a restaurant narrow their choices. A restaurant should include all the hardware, software, and services that will be needed to make the system work. It is a smart idea to try and get everything from one place as this can cut costs and will get rid of any "blame games" that might go on if something goes wrong with the system. For the software, a restaurant has the choice of leasing web-based software or buying it. Web-based software is leased to a restaurant from a third party. This is a good idea for restaurants because the third party is able to back up their system and save their files in case the restaurant would lose them for any reason. InformationWeek stated that studies found that 60% of businesses that lose files will shut down in 6 months after the incident. Buying the software will reduce the cost, but does not provide any backup for the restaurant's files.


A restaurant should ask its customers what type of features they would like to get from the system. Asking them if they would like a loyalty program or if they prefer to order online will tell a restaurant what specifics it needs to look for in its POS system.


Trying a demo of a POS system is invaluable to a restaurant. By trying a demo, they will learn how the system works and will see the pros and cons firsthand. It will also show them if the system will fit into their business with ease or if it will be a challenge.


When picking a POS system, a restaurant wants to make sure that it is getting a good product from a reputable company. They should research the company and make sure that they have no prior problems. Asking for referencing from friends who use POS systems will give background to the inner working of the system for people who have actually used the system. Also talking to the company is a good idea so if a restaurant has any questions they can be answered directly from the company itself.


By following these guidelines, choosing a POS system will be easy for a restaurant. With the increase in technology being integrated with restaurants, these systems will become more popular and easier to use. Restaurants looking to find a system should take their time and do their research so they can be confident they made the right choice.

Savanna Eckenrode

Views: 69


You need to be a member of FohBoh to add comments!

Join FohBoh

Comment by David Stewart on July 9, 2012 at 6:06pm

Great post, there are so many miss-purchased point of sale systems out there.  My favorite new point of sale to the market is Square- although right now they are only catering to small businesses (likely under $500k/yr).   Options for the POS market are growing quickly though, very exciting market.  

David Stewart




Social Wine Club for Craft Wineries


Restaurants may feel the pinch of pricier coffee later this year

Prices for arabica coffee futures hit a 26-month high amid a drought in Brazil, which produces a third of the world's coffee  -More

McDonald's rules out all-day breakfast in push to simplify

McDonald's breakfast menu accounts for 25% of the chain's U.S.  -More

Easy ways to use 5 uncommon spring greens

As light, crisp greens arrive at farmers markets and grocery stores, chefs are finding creative ways to add them to spring me -More


Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

National Restaurant Association Offers Training DVDs on Harassment Prevention, Social Media Use, and Customer Service

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.

Yum! Brands Reports First-Quarter EPS Growth of 24% Excluding Special Items

China Division System Sales Increased 17% with Operating Profit Growth of 80%; Yum! Reaffirms Full-Year Guidance of at Lea

Souplantation & Sweet Tomatoes Certified As Nation's Largest 'Green' Restaurant Chain

National Group Salutes Country's Only Large Restaurant Group to be 'Certified Green Restaurants®'

National Restaurant Association and EatStreet Release Online Ordering Guide

The National Restaurant Association and EatStreet have released a free educational guide focusing on online ordering and emerging restaurant technology trends.

Boyd's Coffee Launches Single-Cup Coffees For Retail And Foodservice

The coffees come in a variety of roast levels and include organic and Rainforest Alliance Certified™ options: French No. 6®, Red Wagon® Organic Coffee, Good Morning™, Hi-Rev® (delivers more caffeine), and Lost Lake™ Decaf Organic Coffee.


If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.


TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service