In this business you can find yourself working a lot of hours as a manager! At the end of your 5, 6, or 7 days of working ten or more hours per shift, how do you keep the energy alive?

Remember, the management sets tone and energy for the restaurant! Every staff member checks the "Temperature of the restaurant" when they come in for the shift. Attitudes ARE contagious! Do you set the tone and energy for the restaurant? How do you do it?

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Comment by Rae Rae on February 23, 2008 at 12:14pm
Well honestly I hug you and my whole shift starts out PERFECT!!! Then add a little ONG to the day and well what more could I ask for!!!! I LOVE YOU SHACKELTERD!!!
Comment by Kristin S on February 12, 2008 at 12:52pm
i hate to say that because before i was mgmt I hated thinking of myself as replaceable but it's true
Comment by Shane Christensen on February 12, 2008 at 12:49pm
i like your quote.... I used "EVERYBODY is replacable;"
Comment by Kristin S on February 12, 2008 at 12:43pm
It's hard... trust me when we opened the bar I work at I worked 120 hr weeks (basically open to close) and it's hard to stay level-headed and fair. The main bit of advice I can offer is to stay consistent. It's easy to slack off on rules or how you treat people when you are tired but you must stay consistent or people will walk all over you and take advantage of your mood. When people know what to expect for consistency from you then they won't push as many buttons as usual. I always tell my employees:" work like you want your job because if you don't someone else wants it."
It's as simple as that... The nice thing about the bar/restaurant business is that there always people that want to work there and will work hard. Take away their money and you will see results. Oh yeah reward and encourage the people who deserve it regularly and be firm with punishment but don't be a debbie downer. If you reward the responsible hard-workers frequently others will follow because they will desire the same treatment...eventually
Comment by Becky on February 11, 2008 at 9:38pm
I try try try what do you think I am postive most the time. You handle it well. Would it be ok if I pick up Brittney Obrian hosting shift Friday???
Comment by Shane Christensen on February 11, 2008 at 12:23pm
smile, smile, smile
if you can not smile pretend

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