Hire “significant” people- train them well

Fellow Foodies~ from time to time I am synergized when I get an email from our C.E.O. sharing his experience of what he "got" out of whatever conference he attended! Our staff attends respective confererences tailored for our individual expertise and we also attend together so we can keep the fire burning longer upon returning to our desks. This one however, I missed and I was so charged after reading the email that I wanted to share it with you:


Fellow Operators,

Last Wednesday – Friday we attended a Franchisee/Franchisor conference in Las Vegas with a few of our operators-Steve Burns-Tom LaChausee- and Paul Diaz. It was a very beneficial seminar, and had a number of “heavy hitter” speakers in the foodservice business, as well as some other businesses.

We attended several meetings over the 3 day period, and I believe all of us took something back that will further our concepts. Besides all the C.E.O.’s, and operators of restaurants like Denny’s, Chili’s, Boston Market, Qdoba’s, and numerous others we also got to hear Mike Ditka the Hall of Fame football player , and coach. All of us we’re inspired by his words, and straight forward demeanor as it pertained to business, and to life! Mike also owns some restaurants so he could relate to all of us.

The one ideal I latched onto after talking to fellow operators , and mingling with C.E.O.’s and Presidents of other “like” companies was this- It’s been a tough year and a half, but the ones who are surviving, and thriving are the ones who stayed true to their brand, and the basics! We heard one speaker after the other talk about hiring “great” individuals, training them, and then treating them with respect.

You might be saying to yourself- Yeah so what?
Well the one presenter who impacted me the most has had 15-20% increases in sales over the past two years while the rest of us have been struggling. He’s got 150 units of mixed concepts (Burger Kings-Qdoba’s-A&W’s-Denny’s) and all of them are thriving even though some of these chain’s aren’t.

The question was asked of this individual “Why have you done so well when others around you have had to deal with the same adversities with little success? His answer- Hire “significant” people- train them well –keep teaching them-and then get out of their way . Most importantly keep repeating this process until you have layers of qualified personnel.

This scenario works with all businesses at all levels, and it is so straightforward that most of us get in the way of its simplicity.

The conference made all of us take account of where we are in our lives both professionally, and personally. When you hear other people speak of their successes, and also their failures that are in the same business as yourself, and have the same challenges you face you ponder your effectiveness. I would venture to say that Steve-Paul-and Tom had the same “wake up” call that I had. How can I play a more significant role in helping our business?

Mike Ditka (Hall of Fame football player/Coach/T.V. personality) brought it all home with his simple “ACE” theory. He whole heartedly believes that your entire business, and for that matter personnel life can be summed up by three personality traits-
Your Attitude- Your Character- and Your Enthusiasm…
He sure had plenty of all 3 . Probably the most straight up guy I’ve ever met!
I’m obtaining the message he gave at the conference so we can send it out for everyone to hear. If it doesn’t inspire you then check your pulse to see if you’re still alive!

We we’re also privileged enough to hear the national anthem sung by an extraordinary 12 year old youngster “Rocco” that I’m positive you’ll be seeing or hearing about some day. His voice was amazing, and he also played the piano at the opening reception. What makes him so special is that he is blind, and has an “ACE” presence about him. His Father & Mother have a “Swiss Fresh” drive thru produce concept, and are great people. I rode the elevator with them a couple of times, and his younger brother kept telling me that Rocco’s not so “special” (leave it to the brother to bring you back to earth)…

In summary it was a great conference, and we hope to make this a yearly tradition with all our operators. We attended the event last year, and realized it would be a great venue for our franchisees also. There were 255 “multiple unit” franchisees there representing over 4,000 restaurants throughout the U.S.A. !
There were also 365 franchisors representing over 200 concepts so you can imagine the “Synergy” you get with all the mingling, and sharing of ideas, and experiences.

We’ll send out invitations for next year’s conference so anyone who would like to attend will be given a VIP discount.

Randy Brooks
President/C.E.O.
10 River Park Place
Dynaco Food Concepts

RBrooks@dynaco-inc.com


Thank you all for your patience.

Regards,


Joe Archuleta
10 Riverpark Place East, Suite 104
Fresno, CA 93720

Views: 6

Tags: achievers

Comment

You need to be a member of FohBoh to add comments!

Join FohBoh

Advertisments

 

DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Fast-casual growth comes from new openings as market matures

Sales at fast-casual eateries are growing at a pace similar to that of quickservice and sit-down restaurants as young, high-i -More

Taylor® Grills. Cooking made Easier, Faster, and Smarter.
With efficiency and food safety top of mind, the Taylor® L810 two-sided grill is a foodservice industry favorite. Optimize profits and cooking efficiency with three separately controlled cooking zones, programmable cook times, pre-set temperature and automatic gap settings. To learn more click here.

In the swim: Gulf state seafood catch safe for now

Businesses fighting to preserve commercial access to seafood fished in the Gulf states scored a big win this month when the G -More

Ruby Tuesday revitalization prompts sales growth

Maryville, Tenn.-based Ruby Tuesday posted gains in same-store sales in the fourth quarter, with a 5% rise at franchised rest -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Main Event Entertainment to Open First Center in the Rio Grande Valley

Main Event Entertainment, the fastest-growing family entertainment center in America, is celebrating its new center opening in Pharr, Texas, a suburb near McAllen in the Rio Grande Valley. Doors will open to the public at 9 a.m. on August 6.

Darden Announces Leadership Succession Plan

Darden Restaurants, Inc. (NYSE: DRI) announced that Clarence Otis is stepping down as Chairman and Chief Executive Officer of the Company. Darden's Board of Directors has appointed the Company's current Independent Lead Director, Charles A. Ledsinger, Jr., as Independent Non-Executive Chairman of the Board, effective immediately. The Company also announced that it has amended its corporate governance policies to provide for the separation of the Chairman and Chief Executive Officer roles.

National Restaurant Association Statement on NLRB Joint Employer Decision

Today the National Restaurant Association issued the following statement regarding the National Labor Relations Board’s (NLRB) decision asserting McDonald’s Corporation is a joint employer of its franchisees:

National Restaurant Association Issues Support for Clearer ACA Definition of Seasonal Employment

The bipartisan legislation will align the definitions of seasonal employment in the Affordable Care Act and streamline the applicable large employer determination process.

Rising India, Inc. Announces Acquisition Strategy Toward a Sizable Slice of the QSR Pizza Pie

Rising India, Inc. (OTC: RSII), announces today it will immediately begin work toward the acquisition of up to 5 profitable stores in the popular Quick Serve Pizza Restaurant segment. Current targets are currently earning about $450,000 in revenues per year, per store. Acquisition of targets would provide immediate cash flow identified from profitable longstanding, absentee owner operations with proven model success.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service