YELLOW DOG's Managing Partner, Scott Rosenburg, shares some thoughts...

I recently returned from a Florida vacation with my family. We took my 6 year old daughter to Walt Disney World and she had a blast. I have been to Disney more times than I can count, as I grew up in Florida.

On this visit, however, I noticed something I haven’t seen at Disney before. I noticed the cast members (Disney terminology for any employee) were not the same, “younger generation” that I remember from the past.

Disney is known around the world for its premier Hospitality Internship Program, a clear recruiting strategy designed to attract college students, early on, into a long tenure with the company. Disney has also provided a fantastic “seasonal job” experience for college students all over the United States.

But, this visit was different.

I saw dozens of cast members in their 50’s, 60’s and even as few in their 70’s (I have never been good at guessing ages), but they clearly were not in their 20’s, 30’s, or 40’s.

I got to talking to one of these mature employees and he, unsolicited, starting telling me that he and his wife moved to Florida to retire. His name was Bernie, and, unfortunately, he lost most of his life savings in the Madoff Ponzi scheme. As a result, he was then forced out of retirement and landed at Disney. He told me that many of the newest cast members also lost their retirement money and had begun working at Disney. The amazing thing was…he wasn’t complaining. He truly seemed content and was smiling from ear to ear.

It makes perfect sense for Disney. They are getting older workers with guest service skills, business skills, and overall people skills but they don’t have to pay for the years of experience (not to mention the wealth of knowledge) these workers are bringing to the table. The older workers also benefit as they get to work in warm weather which is a major reason most people move to Florida in the first place” and because they are treated with class and gratitude. There is a value to feeling valued by the company your work for.

As the day progressed, I noticed more and more cast members who where close to retirement age and I wondered about their stories. It is ironic that many of these people, who lost their life savings, are now working at the happiest place on earth.

For more on Disney and Hospitality Opportunities for Older Workers, please read http://twurl.nl/yt0u8d by Roberta Chinsky Matuson, Monster Contributing Writer.

Views: 1

Tags: DOG, Disney, Walt, World, YELLOW, aging, candidate, career, hospitality, interview, More…job, mature, worker, workforce

Comment

You need to be a member of FohBoh to add comments!

Join FohBoh


Non-Operator
Comment by Pat Jack on February 25, 2010 at 11:12pm
ROFL !

Advertisments

 

DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Chains make chicken the star of the menu

High beef and pork prices are making chicken the go-to meat more than ever, boosting wholesale prices for producers and spurr -More

Americans continue to eat less fish

The average American is consuming only 14.4 pounds of fish per year, down from the record high of 16.6 pounds in 2004, Ben Di -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

Restaurant Sales Bounced Back in March

Restaurant sales posted a solid gain in March, and bounced back completely from the recent soft patch. Eating and drinking place sales totaled $47.3 billion on a seasonally-adjusted basis in March, up 1.1 percent from February's upward-revised sales volume of $46.8 billion, according to preliminary figures from the U.S. Census Bureau.

McAlister's Deli Signs Franchise Agreement to Expand to Cleveland

McAlister's Deli announced it has signed a development agreement with an experienced multi-unit operator to develop three restaurants in the Cleveland, Ohio, area - the brand's first locations in the market.

Restaurant Trends - Growing And Emerging Concepts - Change and Activity April 16, 2014

Update from Restaurantchains.net on growing and emerging restaurant concepts

Popeyes Louisiana Kitchen, Inc. Announces CFO Departure in May

The company has commenced a search for Mr. Hope’s successor, reviewing both internal and external candidates. Mr. Hope will assist in the transition of duties to an interim CFO and will remain a consultant to the company through the summer.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

TED: David Brooks: Should you live for your résumé ... or your eulogy? - David Brooks (2014)

Within each of us are two selves, suggests David Brooks in this meditative short talk: the self who craves success, who builds a résumé, and the self who seeks connection, community, love -- the values that make for a great eulogy. (Joseph Soloveitchik has called these selves "Adam I" and "Adam II.") Brooks asks: Can we balance these two selves?

TED: David Sengeh: The sore problem of prosthetic limbs - David Sengeh (2014)

What drove David Sengeh to create a more comfortable prosthetic limb? He grew up in Sierra Leone, and too many of the people he loves are missing limbs after the brutal civil war there. When he noticed that people who had prosthetics weren’t actually wearing them, the TED Fellow set out to discover why — and to solve the problem with his team from the MIT Media Lab.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service