In my line of business, it’s not uncommon to hear horror stories. Stories about candidates who have, let’s just say, approached the interview process the wrong way.

Often, candidates seeking new opportunities are in a whole new world. They’re out of the element and unsure of the best means for finding new options. That discomfort sometimes leads to frustration and sometimes frustration leads to poor interview performance.

What is, perhaps, less talked about is the poor interviewer performance. Many interviewers are thrust into the responsibility with little formal interview training. Conducting an interview is a skill. As such, this skill is developed over time, and can only be improved upon with practice.

There is an abundance of interview preparatory material available to interviewers. Unfortunately, many people who are responsible for hiring don’t even think about the process until it’s time to fill a need. By then, it’s too late to improve interview acumen.

Recently, a candidate shared an interviewer horror story. She was scheduled for an interview. Like any good candidate, she arrived early. She spent a great deal of time researching the company, the position, the culture and even explored the blogosphere to see what people were saying about the company.

While she arrived early, the interviewer was behind schedule and kept her waiting (without the courtesy of any explanation) for an hour. When she was finally called upon, instead of being taken to a defined interview space, she was taken to the corner of an open atrium area to interview.

When the interview began, the candidate was given an overview of the position for the first 15 minutes before a question was even asked, and the question that she waited 15 minutes to hear was, “why should I consider you?”

After that 1 question, the interviewer excused herself and left the candidate for 5 minutes. Upon her return, without any apology for the interruption, she quickly asked if the candidate had any questions. The candidate responded, “What is it about this company that brings you to work every day?”

The interviewer response was shocking. “I’m interviewing you. You’re not interviewing me.”

Not much surprises me anymore. But, this did. Whether it was ignorance or shortsightedness, the interviewer was ill-prepared to conduct the interview.

First, an interview is for the benefit of both, company and candidate. The company representative should expect to be interviewed about the organization, just as a candidate should expect to be interviewed about his/her past experience and special skills. Second, a company, through its designated representative, initiates an interview process, and, in fact, has all the leverage through the process. However, the candidate upon receipt of offer has the ultimately decision-making authority. He/she decides whether to accept any offer or not.

In the hospitality business, as with many other industries, the candidate could become a customer (or guest). So, even if an offer is not extended, the company should make every effort to ensure a professional interview process. If a candidate is not selected for a position, but is treated fairly, it is likely the person will continue to frequent that restaurant or store. If, however, the candidate perceives the interview process to be unfair, rest assured that person will not do business with that company, and will likely tell as many people who will listen.

Incidentally, to her surprise, the candidate received a call to return for a second interview. She graciously declined, and enjoyed a good laugh at the audacity of the interviewer.

Views: 1

Tags: DOG, YELLOW, blog, candidate, career, employment, hiring, human, interview, interviewer, More…interviewing, job, offer, resources, who, who’s


You need to be a member of FohBoh to add comments!

Join FohBoh




Social Wine Club for Craft Wineries


Fast-casual growth comes from new openings as market matures

Sales at fast-casual eateries are growing at a pace similar to that of quickservice and sit-down restaurants as young, high-i -More

Taylor® Grills. Cooking made Easier, Faster, and Smarter.
With efficiency and food safety top of mind, the Taylor® L810 two-sided grill is a foodservice industry favorite. Optimize profits and cooking efficiency with three separately controlled cooking zones, programmable cook times, pre-set temperature and automatic gap settings. To learn more click here.

In the swim: Gulf state seafood catch safe for now

Businesses fighting to preserve commercial access to seafood fished in the Gulf states scored a big win this month when the G -More

Ruby Tuesday revitalization prompts sales growth

Maryville, Tenn.-based Ruby Tuesday posted gains in same-store sales in the fourth quarter, with a 5% rise at franchised rest -More


Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Main Event Entertainment to Open First Center in the Rio Grande Valley

Main Event Entertainment, the fastest-growing family entertainment center in America, is celebrating its new center opening in Pharr, Texas, a suburb near McAllen in the Rio Grande Valley. Doors will open to the public at 9 a.m. on August 6.

Darden Announces Leadership Succession Plan

Darden Restaurants, Inc. (NYSE: DRI) announced that Clarence Otis is stepping down as Chairman and Chief Executive Officer of the Company. Darden's Board of Directors has appointed the Company's current Independent Lead Director, Charles A. Ledsinger, Jr., as Independent Non-Executive Chairman of the Board, effective immediately. The Company also announced that it has amended its corporate governance policies to provide for the separation of the Chairman and Chief Executive Officer roles.

National Restaurant Association Statement on NLRB Joint Employer Decision

Today the National Restaurant Association issued the following statement regarding the National Labor Relations Board’s (NLRB) decision asserting McDonald’s Corporation is a joint employer of its franchisees:

National Restaurant Association Issues Support for Clearer ACA Definition of Seasonal Employment

The bipartisan legislation will align the definitions of seasonal employment in the Affordable Care Act and streamline the applicable large employer determination process.

Rising India, Inc. Announces Acquisition Strategy Toward a Sizable Slice of the QSR Pizza Pie

Rising India, Inc. (OTC: RSII), announces today it will immediately begin work toward the acquisition of up to 5 profitable stores in the popular Quick Serve Pizza Restaurant segment. Current targets are currently earning about $450,000 in revenues per year, per store. Acquisition of targets would provide immediate cash flow identified from profitable longstanding, absentee owner operations with proven model success.


If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.


TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service