This is a follow up to my last post about the top 5 things that restaurants should be doing online
. There are several good reasons for using online applications or software as a service (SaaS) as it's sometimes called.
- Save Money - First, you'll have lower IT costs since you no longer need to employ people to worry about servers and software. Second, there are economies of scale at work. The vendor can allow several clients to share servers and resources resulting in a lower cost to the end users. Finally, most services are pay-as-you-go. There's no big investment in new hardware and software as with the typical on-premise systems. Just pay your monthly application fee and you're off to the races.
- Save Time - Let's face it, any new software system is going to take some time to get setup and in place, but with many web applications, you can start using it the first day.
- The Latest and Greatest Innovations - Most online services are being upgraded every few months if not every few weeks. With online software, you get all the new features as soon as they are ready. This is one of the things I really enjoy at WhenToManage, we get some great opportunities to delight our clients. Someone may make a suggestion to us on Friday and by Monday they could see it in production.
- Global Availability - You can access your data from anywhere at anytime. And furthermore, your data is typically much safer in your vendor's world-class data center, than it is in your overcrowded office/closet in the back of the store. Most vendors provide highly available systems with several backups of your data.
- Community - The companies providing these services are typically very close with their customers. With a product that gets updates so frequently, there is usually an online dialogue or conversation between the company and its clients that results in a type of collaboration. This public back and forth really opens things up and allows the client be involved in the direction of the company.
I'm sure there are a few more reasons that I have left off my list, but in the end, it's simply a choice between embracing the future and hanging on to the past. Those who board the train early will have the competitive advantage. Don't wait too long.