Michael Minichello's Blog (9)

Restaurants Get Social

So October 22nd was the last time that I blogged here at FohBoh and I know the millions of you that have read this have been dieing with anticipation as to what I have been doing. Actually my wife Kelly is really the only one that reads anything I write but it made me feel good to write that sentence. Those of you that know me know that I am a little bit of a talker (ok a lot of a bit) and not so much a writer. I can write but it takes a long time because I write the way I talk and that is…

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Added by Michael Minichello on April 26, 2011 at 9:34am — No Comments

When am I going to meet your friends?

So you just started dating someone new. How long until you introduce them to your friends or your family. Do you do it right away or do you wait just because you are not sure? It could be a number of scenarios, you love your friends and family but you are not sure about how they will be received. Or you are not sure whether your new date would be welcome into the inner circle. A referral program is similar to dating someone new. We all know that a solid referral program pays in both…

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Added by Michael Minichello on October 22, 2010 at 9:49am — No Comments

Help End Childhood Hunger

I was reading a blog about Share Our Strength and my 13 year old Julia is hanging over my shoulder with curiosity. I asked her, "Did you know that there are more than 17 million children, nearly 1 in every 4, that struggle with hunger? When you are home having your daily bowl of ice cream there are other children that may not even have access to a meal of any sorts." She…

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Added by Michael Minichello on September 15, 2010 at 11:58am — No Comments

Person Behind the Curtain

So I met with some clients this week and the topic was “What can we do different to attract better candidates?” Such a loaded question. So we went through the usual list:…

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Added by Michael Minichello on July 2, 2010 at 7:17am — No Comments

Social Media and Restaurants

This week at the NRA Show there was a lot of chatter about the future of social media and how it will be used in the restaurant world. Right now most, like myself, are just trying to find our way. Youtube is five years old and growing up fast. Facebook, twitter, and all the rest are changing by the day if not minute. There is a new tool being created constantly. So how do you figure out what, how and when? Who cares, stop over thinking this and get in on the action before it is too late.…

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Added by Michael Minichello on May 26, 2010 at 2:00pm — 22 Comments

It's not service...it's caring!!

Maybe I should change the name of the blog to "Hospitality Raps". Here I am again talking about hospitality. So this weekend my washing machine dies. the gasket duhicky thing breaks and water goes everywhere. Not to panic (I did until I realized) the warranty is still good. So I call Sears "customer service" line and get put on hold for 30 minutes, great service...NOT!!!! When I finally get a real live human being on the line she tells me no problem we will have a "service" tech out tomorrow…

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Added by Michael Minichello on May 6, 2010 at 6:49am — 2 Comments

Believe in a better "Life Style"

For those of you in the industry at the higher levels that get to go home on Friday afternoon and not return until Monday, think about the people that make that possible. Think about what it was like when you were one of those people. Then think about how you can make it better, that is if you believe it has to get better.

If you don't think it has to get better you are working in a blind spot. The restaurant world is a "life style". Its nights, weekends, and holidays. While…

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Added by Michael Minichello on April 24, 2010 at 6:48am — 2 Comments

It's about Hospitality

The Restaurant/Hospitality world is the ultimate place to play the "Kevin Bacon" game. Everyone eventually leads back to someone who everyone knows. Well "hospitality" is the ultimate way I like to live my life. If you think about it no one likes to wait for service in a restaurant and absolutely no one likes to be hungry in a restaurant. I apply this theory to everyday encounters that people have. When my mechanic tells me that he is "waiting for the part to come in". I tell him next time…

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Added by Michael Minichello on April 21, 2010 at 6:25pm — 1 Comment

What restaurants can learn from Tiger Woods?

It is total chaos right now in Tiger’s world. I think it is crazy the level of attention this gets in the media. This is not a back page story or gossip column, this has been the leading story on major networks. Tiger has been on the front page of the NY Post 3 less days than 9/11 coverage. Whether you are following this or not we should always see what we can learn. Watch this and let me know what you think we can learn from Tiger?

Added by Michael Minichello on December 16, 2009 at 4:31am — 2 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Chains make chicken the star of the menu

High beef and pork prices are making chicken the go-to meat more than ever, boosting wholesale prices for producers and spurr -More

Americans continue to eat less fish

The average American is consuming only 14.4 pounds of fish per year, down from the record high of 16.6 pounds in 2004, Ben Di -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

Restaurant Sales Bounced Back in March

Restaurant sales posted a solid gain in March, and bounced back completely from the recent soft patch. Eating and drinking place sales totaled $47.3 billion on a seasonally-adjusted basis in March, up 1.1 percent from February's upward-revised sales volume of $46.8 billion, according to preliminary figures from the U.S. Census Bureau.

McAlister's Deli Signs Franchise Agreement to Expand to Cleveland

McAlister's Deli announced it has signed a development agreement with an experienced multi-unit operator to develop three restaurants in the Cleveland, Ohio, area - the brand's first locations in the market.

Restaurant Trends - Growing And Emerging Concepts - Change and Activity April 16, 2014

Update from Restaurantchains.net on growing and emerging restaurant concepts

Popeyes Louisiana Kitchen, Inc. Announces CFO Departure in May

The company has commenced a search for Mr. Hope’s successor, reviewing both internal and external candidates. Mr. Hope will assist in the transition of duties to an interim CFO and will remain a consultant to the company through the summer.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

TED: David Brooks: Should you live for your résumé ... or your eulogy? - David Brooks (2014)

Within each of us are two selves, suggests David Brooks in this meditative short talk: the self who craves success, who builds a résumé, and the self who seeks connection, community, love -- the values that make for a great eulogy. (Joseph Soloveitchik has called these selves "Adam I" and "Adam II.") Brooks asks: Can we balance these two selves?

TED: David Sengeh: The sore problem of prosthetic limbs - David Sengeh (2014)

What drove David Sengeh to create a more comfortable prosthetic limb? He grew up in Sierra Leone, and too many of the people he loves are missing limbs after the brutal civil war there. When he noticed that people who had prosthetics weren’t actually wearing them, the TED Fellow set out to discover why — and to solve the problem with his team from the MIT Media Lab.

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