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Nate DaPore's Blog – August 2012 Archive (1)

When Should Your Staff Question You

I read an interesting article on Freaknomics recently. It was titled, “Obedience on the Job.” The writer relates a story where he questioned a bus driver on a policy change and the driver responds, “I just do what my boss tells me to do. I don’t question.”

 

If you’re like me, you have been in this situation before — and it can be aggravating.

 

Maybe you’ve called a customer…

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Added by Nate DaPore on August 9, 2012 at 12:08pm — No Comments

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