I read an interesting article on Freaknomics recently. It was titled, “Obedience on the Job.” The writer relates a story where he questioned a bus driver on a policy change and the driver responds, “I just do what my boss tells me to do. I don’t question.”
If you’re like me, you have been in this situation before — and it can be aggravating.
Maybe you’ve called a customer…Continue
Added by Nate DaPore on August 9, 2012 at 12:08pm — No Comments