Nate DaPore's Blog (20)

The Hiring Big Bang Theory Part III: Don't Leave Them Hanging

We all know the feeling. You apply for a job, and wait, and wait...and wait some more. You’re wondering if the company received your application, if you’re in the running for the job or just downright out for the count. No one likes to be in limbo during the hiring process. It’s often a full-time job looking for a job, so not knowing where you stand is just straight up frustrating.

 

Jeff Hayden, owner of…

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Added by Nate DaPore on July 17, 2014 at 12:04pm — No Comments

The Hiring Big Bang Theory Part II: Recruit Through Culture

If you’re like most business folks I talk to, finding and holding on to great people is one of your toughest challenges. Let’s be honest. Work isn’t always fun. It’s called “work” for a reason. Most people spend at least a quarter of their time at work every week. And that’s exactly why it’s so important to embrace what makes your company special and let your culture shine. We all know referrals are one the best recruitment avenues, and nothing says “come join our team” like…

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Added by Nate DaPore on July 11, 2014 at 9:37am — No Comments

The Hiring Big Bang Theory Part I: Spice Up Your Job Description

The Hiring Big Bang Theory. Sounds pretty complicated, but it’s actually quite simple. Last week we hosted a webinar that focused solely on this theory, but in case you missed it, I think it’s a message worth sharing. The truth is, we’re all looking to recruit, hire and retain the best talent, yet we’re not so sure we have the right resources. 

Over the next three weeks, I’m going to share three bold steps you can take to make sure your…

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Added by Nate DaPore on July 2, 2014 at 2:02pm — No Comments

Restaurants Offer Silver Lining To Today’s Economy

Last week’s Jobs Report, issued by the U.S. Bureau of Labor Statistics, echoed news we’ve all grown accustomed to hearing — U.S. job growth is weak.

 

But is that the whole story?

 

If you take a moment to study the recent news, there is a silver lining — at least for the restaurant industry. In the month of August, 96,000 jobs were added on a net basis across the nation and more than 28,000 of those jobs were in the restaurant industry. In other words, more than…

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Added by Nate DaPore on September 14, 2012 at 1:12pm — No Comments

When Should Your Staff Question You

I read an interesting article on Freaknomics recently. It was titled, “Obedience on the Job.” The writer relates a story where he questioned a bus driver on a policy change and the driver responds, “I just do what my boss tells me to do. I don’t question.”

 

If you’re like me, you have been in this situation before — and it can be aggravating.

 

Maybe you’ve called a customer…

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Added by Nate DaPore on August 9, 2012 at 12:08pm — No Comments

Service Nightmares: A Wake-up Call

Pop culture often mocks or exaggerates the behind-the-scenes frustrations faced by foodservice employees — and their reactions. From the 2005 film Waiting to MADTvs Bon Qui Qui,…

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Added by Nate DaPore on July 18, 2012 at 7:30am — 7 Comments

Breaking Free of The Process Rut

Are you being weighed down by the proverbial “ball and chain?” No, not that ball and chain. I’m talking about the processes that your restaurant just can’t operate without. Remember your great idea from 10 years ago? The one that changed the way your restaurant operated, or saved a ton of money … or even revamped your brand. Is it still the biggest thing to happen to your restaurant?

Being locked-in to certain business practices can stunt your creativity and growth. Every successful…

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Added by Nate DaPore on July 3, 2012 at 2:52pm — No Comments

Benefits of a Branded Culture

In the world of foodservice, brand is a word we hear and use everyday. Restaurants have to build their brand, protect their brand and strengthen their brand. But do you always know what you are focusing on when you talk about your brand?

By using the word brand, do you mean the image, as in the colors, design or logo that represents your restaurant? Are referring to brand as the atmosphere and experience provided — young and hip or family style — or your concept — fresh…

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Added by Nate DaPore on June 20, 2012 at 1:30pm — No Comments

Goals + Gamification = Engagement

Formula For Success

The more I study the concept of employee engagement in the restaurant industry I see the need for innovation. One of the biggest challenges is how to get hourly employees to really engage with the company’s mission. The formula I’m seeing emerge in other markets could change foodservice engagement if readily embraced.



Goals + Gamification = Engagement



We all know that annual reviews in foodservice are impractical. With high…

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Added by Nate DaPore on June 5, 2012 at 8:48am — No Comments

Foodservice Millenials: The Post-Gen X Workforce

There is a recently completed study on the work habits of Millennials that might surprise employers. The study was done by MTV, and before you shrug it off, think — who better to get honest feedback from a younger generation?

Let’s examine the results as they apply to foodservice and the upcoming restaurant workforce.

 

Culture

In a briefing with…

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Added by Nate DaPore on May 22, 2012 at 2:38pm — 2 Comments

The Case of Point Solutions vs. Platform

Did you ever sit down to watch a movie at home and have to sort through a collection of remotes to find the three or four you need to make everything work? There’s one to turn on the TV, one to control the DVD player, one for the sound system and who knows what else. Honestly, how many volume buttons does one entertainment system require?



Similarly, when you manage a restaurant, have you noticed how you use a variety of systems to run the FOH and BOH operations but none of them…

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Added by Nate DaPore on April 3, 2012 at 3:30pm — 2 Comments

Empower Your Staff to "Walk the Walk"

At some point in your life it’s likely you have offered, received or heard the advice, “If you’re going to talk the talk, you’ve got to walk the walk.” Often this piece of wisdom is shared between friends or familiar business associates as a kind of friendly ribbing. But have you ever taken the time to really think about it?



What if you could get your staff to “walk the walk?” Or to throw another common phrase out there, what if your entire staff “acted like they owned the…

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Added by Nate DaPore on March 21, 2012 at 3:00pm — No Comments

Time For Foodservice to “Vocalize”

There’s a mobile epidemic occurring everywhere you turn - locally, nationally and globally. According to the Center for Disease Control (CDC), 27 percent of US households used cell phones exclusively in the first half of 2010. Additionally, a Nielsen survey reported smartphone usage nearly tripled in the last year, especially among 18-29 year-olds where 62 percent use smartphones.

 

How does this connect to the foodservice industry? It means your workforce demographic is moving…

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Added by Nate DaPore on March 6, 2012 at 3:12pm — No Comments

Nobody Puts HR in a Corner

“Nobody puts HR in a corner.” Recognize the line? It’s a classic. Well, it’s a slightly-adjusted classic. “Nobody puts Baby in a corner,” might sound more familiar. It’s the line from “Dirty Dancing” when Patrick Swayze retrieves Jennifer Gray from a corner seat so they can do the last dance of the season. The point being that her character has grown up and can be more than her peers and parents expected.…

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Added by Nate DaPore on February 21, 2012 at 11:50am — No Comments

Defining Focus in Foodservice Hiring

In the restaurant industry, being fully staffed — with top-quality employees — is Holy Grail of HR. It is constantly sought after, rarely achieved and rumored to be difficult to achieve. More often than not a restaurant has a decent team, with a few outstanding employees and the occasional bad apple. It’s not uncommon to find a manager or head chef stepping in to cover a “no-show” staff member.

 

Foodservice faces such high turnover rates that managers often jump to quickly…

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Added by Nate DaPore on February 7, 2012 at 3:30pm — No Comments

What SOPA Would Do To Foodservice

On Jan. 18, several websites participated in a blackout to protest the controversial Stop Online Piracy Act (SOPA), also known as H.R. 3261. Wikipedia reported 162 million people viewing its blackout page, seven million people signed Google's petition and Twitter saw over four million SOPA related tweets.

 

Two days later, SOPA was officially ‘killed’ — for the year. SOPA’s Senate doppelganger, PROTECT IP Act (PIPA), has also been tabled for the time being. Will similar…

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Added by Nate DaPore on January 24, 2012 at 2:57pm — 1 Comment

Which Came First: The User or The Design

Recently I read a blog, Elusive Cuteness and Building Approachable Systems, on a project run by the MIT Media Lab that leveraged people to try and make systems more intelligent, efficient and successful. The team built a robot named ‘Boxie’ designed to appeal to the masses — then let it roll through different parts of the campus…

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Added by Nate DaPore on January 10, 2012 at 4:00pm — No Comments

8 Values to Live By

Everyone has a system of values that they live by — and in business, those values come into play just as they do in everyday life. Constant decisions define each individual, as well as how a company is seen by the world. Principles, ideals and ethics guide and shape priorities and reactions.

For me, the values I choose to run my business by also serve as markers that show the progress we achieve. They are beacons guiding us in the right direction, leading us to provide the type of…

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Added by Nate DaPore on December 28, 2011 at 10:41am — No Comments

The Paper World Ends in 2012

I predict that 2012 will be the year for paper to finally become obsolete in all foodservice business transactions and information storage. Restaurant owners, finance officers and HR teams can deliberate how long it will take, but it is obvious that the days of using paper on the business side of foodservice are numbered. What’s causing the end of the paper world? Technological advancement.

 

Tech-savvy consumers, employees and managers alike are increasingly fed up with paper…

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Added by Nate DaPore on December 15, 2011 at 10:54am — 3 Comments

Social Media Tech-tionary – Redefining Hiring

Ten years ago “Google” was only a noun. Five years ago “friend” became a verb. Social media is rewriting how we interact — and it’s happening in every aspect of our lives. Twitter transformed how we get our news; Groupon revolutionized how we consume; Foursquare revamped how we ‘check-in’; and now, social media is redefining how we hire.

 

Human Resources saw the emergence of Job Boards around a decade ago; they allowed employers to reach a wider talent pool, easier than ever…

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Added by Nate DaPore on November 28, 2011 at 11:17am — 1 Comment

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

PepsiCo exec Lisa Walsh shares path to leadership

Industry leader Lisa Walsh, vice president of PepsiCo Customer Management, has risen through the ranks at the company since j -More

Checkers, Philly Pretzel Factory seize opportunity at Wal-Mart

Checkers and Philly Pretzel Factory are hoping to benefit from Wal-Mart's popularity by embracing new franchise development o -More

Quickserve eateries entice customers with local and sustainable angle

Locally-sourced, conscientious ingredients are gracing menus and grabbing loyal consumers at an increasing number of restaura -More

Galbani® Mascarpone. Gold Standard True Italian Taste.
Italy has a flavor all its own. When it comes to cheese, chefs who know choose Galbani. For irresistibly savory risottos and pastas, try classic Galbani mascarpone. Its rich, creamy goodness makes it perfect for favorites like tiramisu and cannoli. Galbani mascarpone, one of the fine brands from Lactalis Culinary. For paring suggestions, click here.

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Gen Z, the First True Digital Generation, Represents the Future Foodservice Consumer

Gen Z, the first true digital generation, represents the future foodservice consumer. They're a generation on the move that strongly prioritizes speed of service, technology, and having what they want, when they want it. Millennials, more so than older generations, prefer to visit restaurants that offer new and unique foods and flavors. Gen X and Boomers converge on several preferences—such as the importance of a convenient location.

Red Robin Gourmet Burgers Celebrates Its 500th New Restaurant Opening

Red Robin's 500th new restaurant opening will open on Aug. 4 at 11 a.m., in Milpitas, Calif. at the Great Mall of the Bay Area.

Darden Completes Sale Of Red Lobster To Golden Gate Capital

Darden Restaurants, Inc. (NYSE: DRI) and Golden Gate Capital today announced that Golden Gate has completed the acquisition of the Red Lobster business and certain other related assets and assumed liabilities for approximately $2.1 billion in cash.

Dunkin' Donuts Announces Plans For Seven New Restaurants In Duluth, Minnesota With New Franchisees Brian And Sharon Weidendorf

Dunkin' Donuts announced today the signing of a multi-unit store development agreement with new franchisees, Brian and Sharon Weidendorf, to develop seven restaurants in Duluth, Minnesota and the surrounding areas. The first restaurant is planned to open in spring 2015.

Wendy's Names Brandon Solano Senior Vice President of Marketing

The Wendy's Company (NASDAQ: WEN) announced today that Brandon Solano, 43, a veteran brand builder and product innovator, has been named Senior Vice President of Marketing.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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