Andy Swingley's Blog – August 2008 Archive (4)

Life isn’t fair but that’s a good thing

So, this morning I’m getting my exercise time, catching up on my morning dose of “Mike and Mike in the Morning” on ESPN and one of the headline stories is “Nine year old banned from Little League because he pitches too fast!” Now, I’m thinking to myself in this world of “we don’t keep score,” “we want everyone to get a chance to bat,” and “there are no losers,” you know the mentality, what exactly are we teaching our restaurant owners of tomorrow? Are we teaching them that life should be fair… Continue

Added by Andy Swingley on August 26, 2008 at 6:22pm — 17 Comments

Recognition

"The best minute you spend is the one you invest in someone else."

Behind every great leader is a group of outstanding leaders, operators, executors, communicators, and all around phenomenal people. I have the privilege of writing every week about the areas of leadership that produce the most results within your business and people. I only get that privilege because of the people who represent me, our brand, and work the front… Continue

Added by Andy Swingley on August 20, 2008 at 12:30am — 7 Comments

“Independent” Thinking

Being a multi-unit supervisor for a major national chain brings a unique perspective to the restaurant business. I find myself watching the “Independents” way of doing business looking for best practices to improve our connection to the guest and the paradigm shifts that exist between the two factions of restaurant business….David vs. Goliath for lack of a better analogy. In today’s post I pay tribute to the “Independent” way of thinking when it… Continue

Added by Andy Swingley on August 13, 2008 at 2:00am — 4 Comments

Overcomplicating…..your next leadership road hazard!

So I am standing downtown a few days ago waiting to give my wife a ride home and it's 2:00pm, well past the lunch hour, downtown, and a nearby hot dog stand has a line of 15 people waiting for a hot dog. Are hot dogs really that good? I have heard about some of the things those tubes of death have in them, so why are so many people waiting to be disappointed?

I move up closer to evaluate it in consultant stealth mode. Here is what I… Continue

Added by Andy Swingley on August 6, 2008 at 2:00am — 7 Comments