Christopher Wells's Blog (14)

Question: How can a restaurant survive? So many people are struggling…

A: The difference maker is to have a restaurant management system. What this means is that you have set rules for every aspect of running your restaurant. You take out guessing and trial and error. And this applies to any concept. You could switch from fine dining to family style easily if you follow the system. Think of it this way, the chains aren’t making the best food in their niche, they just have systems for every aspects of the restaurant.

Your system should cover:

- HR…

Continue

Added by Christopher Wells on April 29, 2014 at 12:05pm — No Comments

Questions are the answer!

Use questions to solve most of your management problems! 

Added by Christopher Wells on July 17, 2013 at 9:53pm — No Comments

The guest is always right?

Guest is always right? Yes of course, always right about what they expect for their experience in your restaurant. 

Here is where they are not right, when they disrespect other human beings. Other guests or your staff. Then the customer isn't always right. 

I have seen people hesitate to take action when a guest goes out of line. If basic human decency dictate a certain course of action in your daily life, then it should apply to running your…

Continue

Added by Christopher Wells on January 25, 2013 at 7:41am — 2 Comments

Include your guests in the fun!

Whenever you have a chance to include your guests in the fun you should do so. Try to include them in your operation and them feel like they are a part of your business. In time loyalty will increase because they’ll feel like they’re part of the place.

Too often our staff have fun amongst themselves but forget or are not empowered to include the guests. If they are it will help create lasting memories and great stories for them to tell friends about their experience in your…

Continue

Added by Christopher Wells on June 21, 2012 at 8:32am — No Comments

The next level in your restaurant social media strategy? Maybe...

What do guys…

Continue

Added by Christopher Wells on May 2, 2012 at 9:36am — No Comments

The price is right?

Be careful with your price point. Some restaurant owners are not being careful with their pricing. Your guests are educated, they know how much things cost. When they don’t they can find out in 20 seconds by visiting Google.

Added by Christopher Wells on November 16, 2011 at 7:02pm — No Comments

Restaurant profit per dollar - You need to master this!

What is the profit per dollar in a restaurant? Most owners and managers can't even answer this question right. And they wonder why staff isn't more careful with the business. If everyone understands this in your restaurant you will have a much different operation.


MAKE SURE THEY DO!

Added by Christopher Wells on September 13, 2011 at 9:05pm — No Comments

Know when to say no and Wine Flights!

Added by Christopher Wells on June 27, 2011 at 7:34pm — No Comments

Include your guests in the fun and a new day part! Really?

Added by Christopher Wells on June 6, 2011 at 11:33am — No Comments

Restaurant Horror Story (episode 2)


Added by Christopher Wells on June 2, 2011 at 6:33pm — 2 Comments

Restaurant Horror Stories (episode 1)

Everyone thinks they can own a restaurant... even without knowledge of the business. These are real stories. They could happen to you. They have happened to smart people with management experience.

This story may not be suitable for everyone... consider yourself warned!


http://www.youtube.com/watch?v=XhYB8FKtN5A

Added by Christopher Wells on March 2, 2011 at 9:14pm — No Comments

Include your customers in the fun!

Whenever you have a chance to include your guests in the fun you should do so. Try to include them in your operation and them feel like they are a part of your business. In time loyalty will increase because they’ll feel like they’re part of the place.

Too often our staff have fun amongst themselves but forget…

Continue

Added by Christopher Wells on February 22, 2011 at 2:30pm — No Comments

Advertisments

 

DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

The Sip

The Sip: Stay up-to-date on the beer, wine and spirits category with original content from SmartBrief -More

New food offerings helped Starbucks boost sales

Baked goods, breakfast sandwiches and the first price increases in nearly four years helped lead Starbucks to a 7% same-store -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Ward Whitworth Named President for On The Border Mexican Grill

On The Border Mexican Grill & Cantina, which was recently acquired by Border Holdings, LLC, an affiliate of Argonne Capital Group, today announced the appointment of Ward Whitworth as President of On The Border.

The Melting Pot Targets Houston and El Paso, Texas for Franchise Expansion

Restaurants, Inc. announced today that it is actively seeking franchisees to expand its presence throughout the Lone Star State, naming El Paso and Houston as target markets for future franchise development.

Encore Restaurants Purchases 8 Existing Five Guys Restaurants, Plans to Develop 45 More

Encore Restaurants, LLC, a subsidiary of Dallas-based Encore Enterprises, Inc., has announced the purchase of eight existing Five Guys Burgers and Fries restaurants across central California including Elk Grove, Fresno, Lodi, Natomas, Roseville, Stockton, Tracy, and West Sacramento.

Takeout Orders to Hotels Jumped 125% in Popularity in Last Three Years

For many Americans, hotel room service is considered a travel luxury; however, data from PFK Hospitality Research1 suggests that room service revenues fell 9.5 percent from 2007 to 2012, with some hotels shuttering unprofitable operations altogether.

National Restaurant Association Praises House and Senate Commerce Committee Passage of Travel Promotion Act

Yesterday the National Restaurant Association (NRA) praised the House passage and Senate Commerce Committee markup of the Travel Promotion, Enhancement and Modernization Act of 2014. The bipartisan legislation reauthorizes Brand USA, the nation’s first global marketing campaign, to promote the United States as a destination for international travelers.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service