Duessa Holscher's Blog (14)

The pizza industry has led the way in using technology to help better manage the restaurant. In pizza point of sale systems, innovative features help improve order taking and management.  In many cases, complex menus and challenging business models, combined with thin margins, have driven pizzerias to adopt new technologies before others in the restaurant industry. Here’s a few POS features we love!

1.  Conversational Ordering

Making complex ordering…

Today, more than ever, we love shiny new gadgets.  We line up for the latest technology innovation, even it its just a tiny bit better than the last big thing.  We blindly accept the notion that technology is good for us.  But if you are looking to grow your business, is technology the answer?  Will your investment pay off?  Here’s some common techniques you may try to grow your business - and how technology can help.

If You Want To Grow Your Same Store Sales:

Can…

The busiest season for restaurants is now upon us. For pizza restaurants, Halloween, Thanksgiving Eve, New Years Eve, New Years Day and the Superbowl make up the biggest days of the year.  Prepare for that rush by making the most of your restaurant software, planning ahead, and staying calm!

Tip #1:  Encourage Customers To Order Ahead

Deferred or delayed ordering features in your point of sale can help you plan ahead.  Your customers may not even know that you…

"We Deliver!"  When you add those words to your menu, you've added the potential for headaches - but also the possibility of greater profit!  You need the right tools to help you succeed restaurant delivery.  The right restaurant delivery software - a point-of-sale system that specializes in delivery - can make all the difference. Here's some things to look for when evaluating restaurant delivery systems.

1. Easy Phone Order Process

Phone orders…

Thinking about buying a point-of-sale system for your restaurant?  For many restaurants, the point-of-sale computer system is one of the biggest up front purchases they'll make, and one of the most complex to navigate.  Here's some insider tips on how to negotiate the best possible deal - and some hidden traps to watch out for so you aren't left with unexpected expenses!

Tip #1: Know What You're Buying…

Coupons - love 'em or hate 'em, it's hard to get away from them in the pizza industry.   Most pizza restaurants issue coupons to grab the attention of their customers, to encourage new customers to try the restaurant, to compete with the other pizzerias in their area, to introduce new products, and to encourage 'bundling' of products together.  But what's the best way to know if your coupons are effective and working? 

Tracking Coupon Codes…

A new study by the University of Rochester sheds some light on our online pizza ordering behavior - and finds that when we're hiding behind our computer screens, we're much more likely to triple the pepperoni, double the bacon, and order…

Your restaurant point-of-sale system is one of the keys to your smooth running operation - helping to keep the orders flowing correctly and the cash coming in.  But are you overlooking some of the ways your POS Software could help you boost your restaurant's bottom line?   Here's 5 common features that many restaurant owners neglect - but that can make a real impact on your profit! 

1.  Marketing …

As restaurant operators become increasingly aware of the importance of the Hispanic demographic, the answer for many of them is a resounding YES!.  

It's estimated now that 20% of Americans speak a language other than English in the home - and 62% of these speak Spanish.  One of every 6 US Residents is Hispanic, and this segment of the population is growing faster than any other.  27% of Hispanics are most comfortable with English, and 17% comfortable in both English and Spanish,…

Recently, I was having dinner with my family at a favorite local brew pub.  As is typical at this establishment, the service was slow - we waited 20 minutes or so to place our drink order.  When we received our food, we were missing one of the most important meals - my young daughter's grilled cheese.  And as we enjoyed our food, we were ready to order another…

It's Friday night and it happened again - in the middle of the rush the POS system is locked up and no one can take orders.  I missed a critical order because it didn't print. I dread having to make menu changes - it will take me all day to figure out.  Customers are complaining that their order isn't right - because the point-of-sale system just doesn't work.  I can't start anything new - like online ordering - my POS system can't handle it.  Heck, I can't even find hardware that's…

Every restaurant owner understands, innately, that customers like customization.  From "Hold the mayo" to "Can I have a salad instead of fries", custom requests happen daily.  

But some restaurants take this customization to an extreme level, with great results.  A New York burger joint, for instance, gives customers literally thousands of possible burger combinations as they choose…

Ready to push your restaurant into the world of online ordering? Overwhelmed by the choices of online ordering providers?   Here's a step-by-step guide to picking the solution that's perfect for your restaurant!    Need more info?   There's a link on my profile (scroll down to whitepapers) to download the Granbury Restaurant Solutions "Online Ordering Launch Guide", a great resource of ideas for promoting your online…

Choosing point-of-sale software for your pizza restaurant? Avoid these common pitfalls to get the most from your investment. 

1. Forgetting the "pizza" part.

What's so special about a pizza point-of-sale system?  Isn't a pizza restaurant just like any other restaurant?   Many pizza shop owners get distracted by a local restaurant POS sales rep who convinces…