I wrote this blogpost for a client; Mocafe, based in Irvine CA. I'm curious what all your esteemed thoughts might be on this topic?
Location, location, location.
What if your cafe location is wrong?…
Added by Jeffrey J Kingman on August 5, 2011 at 9:06am —
Sometimes I get crazy ideas.
I have a client in Atlanta who's very intent to have the hottest food truck in that metro area. I wrote her business plan early this year and have helped her research and negotiate a brick and morter restaurant to partner with, per Atlanta's code.
Over the last four months we've been negotiating to get the truck. We finally, about three months ago, settled on a food truck manufacturer. Good to go, let's get started and here's a… Continue
Added by Jeffrey J Kingman on July 26, 2011 at 7:53am —
Floating out a request from an awesome hospitality consultant I know.
A talented and experienced Chef / Operator is wanted for a golf course in the Dallas area. Not many details yet (more next week), but the operation is in need of healthy change. Golf course has a good reputation.
Added by Jeffrey J Kingman on July 19, 2011 at 8:59pm —
Coffee Fest Show is the first client I
landed for Chalkboarder, a company
I founded early in 2009, that provides social media strategies and
other services. The following is an Open Letter to members of the
Specialty Coffee Association of America, distributed by Chalkboarder on
behalf of our valued client, Coffee Fest. Jeffrey J Kingman,… Continue
Added by Jeffrey J Kingman on July 13, 2010 at 7:31pm —
Cross-posted from Chalkboarder News
I'm in Phoenix Arizona at the Carymax World Pastry Forum, part of a social media team working for Dessert Professional Magazine, covering the Amoretti World Pastry Chef Team Competition.
Eight national… Continue
Added by Jeffrey J Kingman on July 6, 2010 at 7:38am —
Cross-posted from Chalkboarder News
We’ve got a veritable flurry of social media content messaging happening over the next seven days from our client Dessert Professional Magazine.
Rather than publish a hundred blogposts a day…
Added by Jeffrey J Kingman on June 30, 2010 at 11:30am —
I failed a client yesterday.
I learned a lesson about slowing down.
I learned that social media communities will shape a corporate social media voice.
To remit amends to this, I offer a full and transparent apology."An Apology to the Dessert Professional Community"
Added by Jeffrey J Kingman on June 26, 2010 at 10:20am —
"Restaurants are ahead of the curve: 81% are currently using social
media, compared with 60% in other industries."
Smart Brief's 'SmartBlog on Restaurants' published the results of a survey on June 16th. While they do state that the survey is under-represented by the industry.. I think the results are very skewed. Take a look.. I'd love to know what you think."State of Social… Continue
Added by Jeffrey J Kingman on June 22, 2010 at 9:40am —
Over the past two weeks I've been fortunate to play with a POS system demo'd on an iPad, iPhone and iTouch. Developed by a Portland, OR based firm who lists as a partner a former Regional Director of Rockbottom and before that TGIFs, this system is phenomenal.
Imagine you're the CEO of a major multi-unit restaurant outfit. You call one of your GMs and ask "how's the day going?" Of course, you're going to get the response that things are good, things are busy.
Now imagine you… Continue
Added by Jeffrey J Kingman on May 15, 2010 at 1:01pm —
Yup - that's right. The coffee and tea that is served in USA restaurants and hotels is just that, generic coffee and tea.
Restaurants don't really give a rat's you-know-what about their coffee and tea programs.
Do you agree with that statement?
Does your restaurant spend the least amount possible for the best flavor wholesale coffee or tea from the full-line distributor?
Don't shoot the messenger - the belief that USA restaurants and hotels… Continue
Added by Jeffrey J Kingman on March 7, 2010 at 7:29pm —
Have we failed as a society that values entrepreneurship, out-of-the-box thinking, business savvy-ness and capitalism?
Today I "beat the street". No, not Wall Street. I hoofed a significant number of blocks in my local community visiting small businesses to introduce myself. One of the questions I posed to each business asked if the owners would be interested in increasing their revenue.
When I asked this question of front-line staff at businesses the owner wasn't present… Continue
Added by Jeffrey J Kingman on February 22, 2010 at 4:51pm —
I've become really fascinated with how small independent businesses can take advantage of emergent social web tools. Much of my professional experience has been in the non-corporate world (except for Ritz Carlton, Hyatt, GTE Sprint, and some early career positions); independents generating less than $5 million in annual revenues.
The growth challenges posed to independents are, I believe, much more difficult than that for larger organizations. With larger organizations comes… Continue
Added by Jeffrey J Kingman on February 20, 2010 at 4:24pm —
DAWG Talks (David Rose
) recent post Apps Are the New Hieroglyphs
brought back to mind my thinking about chefs using the web to stand-out from the competition in searching for employment.
Our craft depends not only on fiscal, operational and organizational management skills - it's also about presentation. Many… Continue
Added by Jeffrey J Kingman on February 12, 2010 at 10:09am —
I found a great article through Facebook this morning and wanted to share it with you all...
By Ayelet Noff
The Top Five Reasons Brands Fear Social Media
I’ve been in the social media space now for quite a few years and I meet with at least 5 companies each week who have understood the importance of utilizing social… Continue
Added by Jeffrey J Kingman on February 10, 2010 at 11:15am —
Culled from Inc. Magazine January 25, 2010
Dena Lockwood says her employer fired her after she stayed home from work to care for a sick child.
In what's being seen as a wake-up call to employers about an emerging area of employment law covering parents, Chicago's Commission on Human Relations has awarded more than $200,000 to a women who was fired from her job after she missed a meeting to care for a sick child.
Here's the link.....… Continue
Added by Jeffrey J Kingman on January 27, 2010 at 12:11am —
How many operators are now looking for chefs with social media and marketing skills? Should the following be added to job descriptions? How much would that be worth in additional compensation?
1. Responsible for assisting the strategic vision on incorporating social media as brand extensions for the company and accelerate the growth, increase awareness/engagement across all social platforms. Additionally, will need to effectively communicate the benefits of social communities to all… Continue
Added by Jeffrey J Kingman on January 21, 2010 at 10:20am —
From a Yelp Review in Portland OR
Since our table was quite long we could not converse with everyone at once. I made a visit to the other end of the table after dinner but before dessert to thank people for coming. One guest had ordered salmon and it was too under-done for her liking. She sent it back to the kitchen requesting it be cooked longer. The chef sent it back, saying that is how salmon should be cooked, refusing to cook it further. Needless to say, the guest did… Continue
Added by Jeffrey J Kingman on January 20, 2010 at 2:00am —
Guest Experience Staff Training
I'm researching a study of the restaurant industry, using Yelp and Urban Spoon as the main viewframe. While I've written in the past about how operators could use these two sites to their advantage, I feel compelled to share a different observation tonight.
Does your team need a refresher on what makes great experience for customers? I bet if you spent one hour with an all-staff meeting, asked them to all bring their laptops in for… Continue
Added by Jeffrey J Kingman on January 20, 2010 at 1:15am —
excerpted from The Real Cost of Social Media - by Danny Brown
Social media is free. Social media is inexpensive. You don’t have to outspend your competition. Social media saves time. Social media will save your business thousands, if not millions.
These are all quotes I’ve seen from various voices recently. Each one pretty much agrees with the other – that social media is a great… Continue
Added by Jeffrey J Kingman on January 19, 2010 at 11:07pm —
Today I witnessed the process of siphon brewing coffee for the first time. I was having conversation with Jason Simon (on Twitter at @coffeeshopchat
), who holds a masters in conflict resolution from George Mason and is a specialty coffee fanatic and blogger (Caffeinated Conversations
), at one of Portland Oregon's newest espresso shops when a bright light and… Continue
Added by Jeffrey J Kingman on January 17, 2010 at 10:53pm —