All Blog Posts Tagged 'ty' (18)


Operator
You're Hired! Celebrity Apprentice Meets Cafe Metro

This week my company had the unique opportunity to be involved with one of the biggest “reality” TV shows out there, The Celebrity Apprentice, Sunday’s at 9pm on NBC-TV.

 

I’m the Director of Marketing and Social Media for Café Metro’s parent company S.T. Management Group here in the quiet little…

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Added by Ty Sullivan on February 21, 2012 at 6:00pm — 1 Comment


Operator
People Report Summer & Digital Brand Camp: Keeping the Social in Social Media

Come. Sit down around the camp fire faithful campers and let me tell you a tale of friendship and growth. It is a tale of a gathering of people from all walks of life, all corners and crevices of the country. It is a story of “tribe”.

 …

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Added by Ty Sullivan on May 3, 2011 at 7:00pm — 3 Comments


Operator
Captain's Log: A Trek through Leadership in the 21st Century

I am a big geek. I think you can tell that from previous posts. One of the things that got me started on my road to Geekdom was of course everyone’s favorite nerd crush, Star Trek, and yes, I do own a purring Tribble thank you!

 

But what always attracted me to the show was not the unidentified…

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Added by Ty Sullivan on April 5, 2011 at 7:30pm — 3 Comments


Operator
Of Superman and Authentic Customer Service on Twitter

The staple of the superhero mythology is, there’s the superhero and there is the alter ego. Batman in reality is Bruce Wayne, Green Lantern is Hal Jordan, Spider-Man is really Peter Parker. When that character wakes up every morning, he’s Peter Parker. He has to put on a costume to become Spider-Man.

And it is in…

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Added by Ty Sullivan on March 29, 2011 at 7:00pm — 3 Comments


Operator
Social Media 4 Social Good: A Tsunami of Care

This weekend as the media and music savvy minds gathered in Austin Texas for the South By Southwest Conference to marvel at the advancements we have made with our technical evolution, Mother Nature gave us a reminder of who is really in charge of this planet and how frail we are as humans.



For all our…

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Added by Ty Sullivan on March 15, 2011 at 7:30pm — 1 Comment


Operator
Twitterville Etiquette: Quote THIS!

There have been 9,165 blogs, articles and posts about Twitter and Social Media etiquette that we have all read and hoped we have not made near fatal mistakes with and I know I have read at least 1,964 of them.

 

But, I did something last week that in Twitterville is a major Go…

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Added by Ty Sullivan on February 15, 2011 at 8:00pm — 6 Comments


Operator
Power To The People: Social Media on The Front Lines in Egypt

Twitter my friend, we had you all wrong.

What started out as a 140 character ego fest has once again proven itself in the battlefield. Literally.

This last week we all watched as the uprising, the REVOLUTION,…

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Added by Ty Sullivan on February 1, 2011 at 8:00pm — 3 Comments


Operator
SOCIAL UN-NETWORKING: 10 PEOPLE, 1 DAY WITHOUT SOCIAL MEDIA

I could begin to feel the circuits overheating. 

 

I had been very active with several different chat groups, creating a new one, researching Social Media related issues for work as well as running and responding to all the Social Media there and making new followers and friends at a rate that would…

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Added by Ty Sullivan on January 18, 2011 at 8:00pm — No Comments


Operator
More of The Beatles Take on Customer Service: BECAUSE



Yeah I was the 5th Beatle until they got tired of me screaming…

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Added by Ty Sullivan on January 4, 2011 at 7:00pm — 3 Comments


Operator
Twitter Bailey in "It's A Wonderful Life" Social Media Edition

“Yes, Clarence.  A man down on earth needs our help.’

 

“Splendid! Is he sick?”

 

“No. Worse. He's discouraged. At exactly ten forty-five P.M., earth-time, that man will be thinking seriously of throwing away God's greatest gift. You will…

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Added by Ty Sullivan on December 21, 2010 at 8:00pm — No Comments


Operator
Giving Thanks: We Owe It To Each Other

Did you blink?



Did you miss this year too?



Can you believe that this week ushers in the holiday season and fires the racing pistol shot for all shoppers to get out there and do their consumer duties?

To begin the blind panic for door buster sales that offer the guests 60” LCD TV’s for $100 (only 4 per store until 5:17AM)?



This is also the time that most companies crank up their customer service to dazzle customers… Continue

Added by Ty Sullivan on November 23, 2010 at 8:30pm — 5 Comments


Operator
Let It Be: The Beatles Take on Customer Service in Social Media

LET IT BE is one of my favorite songs from the entire Beatles catalog. The melody is flawless and inspiring. The lyrics are timeless and encouraging. It was also one of the final tracks that the group had COME TOGETHER on (with HELP from guest Billy Preston on organ) before THE END.…

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Added by Ty Sullivan on November 9, 2010 at 7:30pm — 10 Comments


Operator
Customer Service So Good It Was Scary!

“Wonder Woman!”

“I thought you said a Tinker Bell fairy?”

“No. Wonder Woman!”

“Ok, you have 4 parties to go to.… Continue

Added by Ty Sullivan on October 26, 2010 at 8:30pm — 4 Comments


Operator
Wonder Woman & Superman & Customer Service: OH, MY!



I’m a Geek.

Let me clarify that: I was an UBER Geek who was downsized due to age, responsibilities and a wife who didn’t understand that…

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Added by Ty Sullivan on October 12, 2010 at 8:30pm — 2 Comments


Operator
Taming the Savage Beast: Dealing with Guests Acting Like "The Terrible Twos"

My daughter has been going through the “terrible twos”. Actually, I don’t know why they call it the terrible twos. They seem to start at about one year & four months into that “second year”. Now, Skylar’s not in that cute “ oh she is having a mild snit” phase but rather the rolling around the floor, I can’t hear a word your saying, eyes wild, scorched Earth, call an exorcist or the British woman from “The Nanny “ kind of “terrible two’s.…

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Added by Ty Sullivan on September 28, 2010 at 8:30pm — 3 Comments


Operator
No Kid Hungry in America. Make a Difference though Share Our Strength

As the season begins to turn, and the weather starts to turn cold, we all prepare for the next few months that will be spent mostly inside. During these months, we’ll put down our salad forks and pick up a soup spoon to compliment the weather with warm and cozy comfort food. However, this is not a luxury that we are all able to endure. Try to imagine being a young child, coming inside after hours of playing in the snow, and not being able to refuel with a nice meal. Think about how it feels to… Continue

Added by Ty Sullivan on September 14, 2010 at 8:00pm — No Comments


Operator
Marketing Meltdown: The Week That Wasn’t

There comes a time, particularly towards the end of the summer, when you just don’t care anymore. I’m not saying that in a bad way or in a “goodbye cruel world” tone but, rather an “it’s the end of the summer, no one is around/it’s about to get really busy/I need to step back and recharge” kind of way.



Not such a bad thing really.



It’s one of those weeks where the weather was gorgeous yet I was stuck indoors, at a…

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Added by Ty Sullivan on August 31, 2010 at 8:30pm — 6 Comments


Operator
The Story of How Every Life Has a Story: Knowing Our Guests Emotions

At home I have a two year old daughter.



She is your very typical two year old. Sings her A-B-C’s, creates Pollack inspired art on the wall with Crayola and discusses the philosophical disciplines with Beddy Bear and the family dog, Lily. But what really amazes me in my daily study of her development, is her (and children in general) keen awareness to the physical and mental mind set of those around her.

If she notices a slouched posture,… Continue

Added by Ty Sullivan on July 20, 2010 at 7:30pm — 7 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Taco Bell takes on fast casual with U.S. Taco Co.

Taco Bell will test a new fast-casual concept called U.S. Taco Co.  -More

Avocados From Mexico: All New Recipe Brochure
Looking for the sweet spot between indulgence and fresh appeal? Say yes to fresh Avocados from Mexico, all year long. So rich and creamy, use them as a substitute for mayo to create a craveable crab salad sandwich that will make others green with envy. Discover more culinary inspirations and recipes here!

Ronald McDonald gets a makeover for social media debut

Ronald McDonald is giving off less of a clown vibe with a makeover that keeps the color scheme but adds a blazer, a yellow ve -More

Animal fats ramp up flavor

Chicago hot spots are serving up savory dishes flavored with animal fats such as Stephanie Izard's confit goat belly at Girl  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Dunkin' Brands Reports First Quarter 2014 Results

Dunkin' Donuts U.S. comparable store sales growth of 1.2% - Added 96 net new restaurants worldwide including 69 net new Dunkin' Donuts in the U.S. - Revenue increased 6.2%

Hurricane Grill & Wings Signs Franchise And Multi-Unit Development Agreements For Additional 22 Units

Hurricane Grill & Wings, a restaurant franchise known for its never-frozen jumbo wings and more than 35 signature flavors, announced today the signing of five multi-unit development agreements, representing 22 new locations. The Florida-based brand opened two locations in early 2014, with plans for a total of 14 new units by the end of the year.

Dunkin' Donuts Announces Plans For 20 New Restaurants In South Orange County And The San Fernando Valley

Dunkin' Donuts announced today the signing of multi-unit store development agreements with two new franchise groups to develop 20 new restaurants in South Orange County and the San Fernando Valley area over the next several years.

Brinker International Reports Increases In Third Quarter Fiscal 2014 EPS And Comparable Restaurant Sales

Earnings per diluted share, excluding special items, increased 16.7 percent to $0.84 compared to $0.72 for the third quarter of fiscal 2013

Togo's Inks Deals In Idaho And Utah To Develop 13 New Restaurants

Togo's Eateries, Inc. announced it has signed franchise agreements to develop five restaurants in Eastern Idaho and eight locations in Salt Lake City, Utah. In 2014, the brand will also mark its entry into Colorado, Idaho, and Utah with restaurant openings planned over the next few months.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: James Patten: The best computer interface? Maybe ... your hands - James Patten (2013)

"The computer is an incredibly powerful means of creative expression," says designer and TED Fellow James Patten. But right now, we interact with computers, mainly, by typing and tapping. In this nifty talk and demo, Patten imagines a more visceral, physical way to bring your thoughts and ideas to life in the digital world, taking the computer interface off the screen and putting it into your hands.

TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

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