All Blog Posts Tagged 'services' (14)

Business Insider- You Must Have The Right Mindset to Gain Huge Sales and Profits in The Restaurant Business!

How do you think of your restaurant?

Are you thinking too small? What are all the ways that you can use your restaurant? What are all the ways you can use your resources, your staff, and your expertise to make money? What are all the things you can do with everything you have available to you?

Don’t have an antiquated thought process of the restaurant business. Don’t think that you have to get everyone to come in to your restaurant. Times have…

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Added by Jonathan Munsell on June 14, 2013 at 9:24am — No Comments

2 Reasons Your Restaurant Marketing Efforts Should Be Multi-Channel

As the saying goes, "Everything in moderation", is the best rule of thumb to live by.  Believe it or not, the same holds true for your restaurant's marketing efforts as well. Although, it's not for the exact same reasons you would imagine.

Running a restaurant can be grueling, to say the least.  Whether you are a manager, marketing manager, owner, or…

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Added by Chris Leo on February 20, 2012 at 9:30am — No Comments

McD's recent campaign in social; did they blow it? Blame it on the #Hashtag

Just read about the social marketing snafu with McDonalds and the high-j****** of the #McDStories hashtag by an audience that was, well, less than flattering to the brand image.  Over at BusinessInsider.com, Gus Lubin reported on it and discussed the response from Rick Wion, their social media director - here's my take on it.…

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Added by Steven Groves on January 24, 2012 at 11:30am — 2 Comments


Operator
The 80's Solid Hits of Customer Service from K-Tel!

The following is an actual transcript of a cassette tape that was discovered in the basement of a warehouse to a long gone company called K-Tel Records that produced “greatest hit” compilations from the 70’s through the late 80’s.

 

The date on the tape is labeled 1989 and the handwritten black marker…

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Added by Ty Sullivan on October 4, 2011 at 7:30pm — 1 Comment


Non-Operator
Polishing the Stagecoach: Don't Let Trainers Fall Behind YourTrainees

Copyright 2011 by Jim Sullivan

I recently had lunch with Tim Kirkland, the best-selling author of The Renegade Server (2009, Indian Creek Press, $19.95). If you haven’t read the book—a 21st Century treatise on how to motivate, inspire and direct iPod Generation waitstaff to better serve and sell—I highly recommend it.

Our conversation centered not on servers, but on the current state of—and frustrating lack of progress in—foodservice training. We…

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Added by Jim Sullivan on August 7, 2011 at 7:56am — 1 Comment


Non-Operator
Snippets and Afterthoughts

Catching up on topics from past blogs and recent news ...

 

UCLA Restaurant Conference: I mentioned some weeks ago that I had served on the planning committee for this conference,…

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Added by Rod Guinn on April 14, 2011 at 3:30am — No Comments

Cash, Check, Charge, Mobile Phone?! Mobile Merchant Services is Coming!

Have you noticed today's mobile phone is less about phone calls and more about apps, tools and the “experience”. Take for example the restaurant and hospitality industry. Today’s mobile phone is now a restaurant coaster pager, a mobile coupon generator, restaurant review portal, and a geo-locating

device that provides guests directions right to your restaurant.



I was walking down Broadway in NYC last Wednesday and couldn’t get over how…

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Added by Brandon Munson on August 18, 2010 at 6:30pm — 1 Comment

Serving the Community & Enjoying Ourselves

There is an unbelievable amount of activity in the bagel shop recently. We’ve had several break downs of equipment so I haven’t made the time to sit and write. I’ve been out and about big time, from the roof to inside the oven. No joke. I wish I took a picture from the roof. I do not want to go back up:)



Steve, from…

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Added by Mary Beall Adler on June 9, 2010 at 10:30am — No Comments

Vendor Bender

I received an alarming call last week; the message left informed me that my business “must not be doing very well.” Wow, that might have been a scary message except for the fact that things are going great.



So who left this message for me? My bank, a disgruntled business that was not happy with my service, or a competitor who was trying to ruffle my feathers? The answer is; none of the above. Instead, I was shocked to find out it was a vendor whom I hadn’t spoken with in a few… Continue

Added by Leslie Howard on June 30, 2009 at 7:12am — 1 Comment

Higher Fees are Coming

Interchange & Access Fee changes are coming and restaurants with small ticket sales will experience a greater impact from these changes.



While minor adjustments have been made to the Interchange fees that issuing banks earn; the real story this spring are changes to fees earned by MasterCard and Visa. Beginning in April 2009, MasterCard will increase its Acquirer Access Fee for processing by 270% by raising this per transaction fee from $0.005 to $0.0185. In June 2009, Visa will… Continue

Added by Ty Hardison on April 23, 2009 at 6:12am — No Comments

Markets at Work

I’ve posted a new photo. That’s me at Keeneland’s thoroughbred racetrack in Lexington, KY enjoying the spring meet. I’ve really grown fond of handicapping the races. It is interesting to watch the “market” at work with the odds changing on the large digital display right up to post time based on the number of last minute bets coming in on a particular horse.



Inspired by the market dynamics at play in handicapping a horserace and the growth of niche social sites like FohBoh, I’ve… Continue

Added by Ty Hardison on April 4, 2009 at 10:11am — No Comments

New Fohboh Group: Restaurant websites and online marketing

I'm getting into this Fohboh thing and jumping in with 2 feet today by making the bold play of starting a new group. Hopefully you old timers won't object to a newbie like me mixing it up in here!



My company gives restaurants the tools they need to build and maintain their own website. Hopefully this is a winning business strategy, but we've just started and are hopeful to learn a lot from other Fohboh'ers. That's why I created a new group to discuss restaurant websites- so we can… Continue

Added by Simplweb.com on July 2, 2008 at 2:46pm — 2 Comments

What Goes on When You're Not at Work?

What Goes On When You’re Not at Work?

Workforce Performance…

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Added by Satisfaction Services on January 16, 2008 at 12:49pm — 1 Comment

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Kids LiveWell atwitter over Twitter party

In its continuing effort to promote more nutritious and flavorful children's menu options, the NRA will hold a Twitter party  -More

Starbucks could become top on-premise wine seller in U.S.

Starbucks is planning to slowly expand its evening sales of wine, beer and small plates to thousands of selected stores throu -More

The evolving nature of snacks

Snacks have shifted from an after-school treat to a meal alternative as meal times become more fragmented.  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Wahlburgers Announces Expansion Plans Including Franchise Agreement in Philadelphia

Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.

Chipotle Mexican Grill, Inc. First Quarter 2014 Revenue Up 24.4%

Comparable restaurant sales increased 13.4% - Restaurant level operating margin was 25.9%, a decrease of 40 basis points

Jamba Juice Announces Grand Opening of New St. Louis, MO Location

Jamba Juice Company announced the brand’s continued expansion in the St. Louis market with the opening of a Jamba Juice® store at 11477 Olive Blvd. on April 16, 2014.

Expert in Real Estate Analytics Joins Luna Grill

Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

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