All Blog Posts Tagged 'reviews' (19)

Social Media and SEO: How your pages can help you get to the top of search results

One question I get a lot when I talk to restaurant owners about social media is “Will Facebook get me on the first page of Google?” My answer is always the same: yes and no. Let me explain why.

First of all, I want to make clear that SEO/SEM (search engine optimization/search engine marketing) is a whole industry of its own, and it’d be simplistic of me to say that by having social media pages, you’ll rank higher in searches. SEO is complex, and it involves a lot of algorithms,…

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Added by Natalia Morais on February 28, 2013 at 8:51am — No Comments

2013 Social Media Predictions for Small Businesses

If you are wondering what will happen with social media in 2013, you are not alone. Everyone is wondering what Facebook will do next or if a new social network will surge. While no one can really foresee the future, there are some trends that will probably be stronger in 2013.

The first trend I want to…

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Added by Natalia Morais on February 21, 2013 at 9:22am — No Comments

Why online reviews can hurt your sales and how to deal with it

Online reviews and websites are not a new trend, but business owners are still not totally convinced they should take the time to worry about them. As the world moves into a more digitally connected era, businesses need to understand that websites like Yelp, TripAdvisor, Google Plus Local and even Facebook are the new word of mouth – and they are not going away any time soon.…

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Added by Natalia Morais on January 9, 2013 at 5:49am — No Comments

Social Network Guide - Cheat Sheet

Not sure which Social Network to use or wondering about the differences between them all? No worries, we’ve created this helpful Cheat Sheet for you. Feel free to download it and share it with everyone!

Click here to download: www.loyalrewards.com/SM_Cheat_Sheet_MT.pdf…

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Added by Natalia Morais on December 7, 2012 at 9:23am — No Comments

What Makes Bonefish Grill #1? Restaurant Marketing Thoughts on the Highest Rated Casual Dining Chain

Casual Dining makes up the largest segment in the restaurant industry, offering consumers a full-service model with a moderate price point. When Nation’s Restaurant News and WD Partnersconducted their inaugural Consumer Picks study, they included 33 casual-dining restaurant chains. Bonefish Grill came in at #1. Bonefish Grill is…

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Added by Ola Ayeni on September 6, 2012 at 11:30am — No Comments

You've Got Them Talking......Now What?

If you are anything like me, you like to dig into things. The more I look into, the more I learn. The more I learn, the better job my firm can do for our restaurant partners.



One thing I always find curious when I'm digging around the internet, is when I see a restaurant's social media property, where they have a fairly large group of fans or followers.…

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Added by Chris Leo on April 16, 2012 at 9:00am — No Comments


Non-Operator
The New Restaurant Critic is You [Infographic]

Thanks to social networking, we no longer have to rely on an inspector or food critic to give us their latest report on our favorite restaurants. When it comes to food safety, and taste, we rely on one another.

The New Restaurant Critic

© 2012 Keeping it…

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Added by Julie Lovelass on March 20, 2012 at 10:30am — No Comments

Restaurant Daily Deals: Like Get Skinny Fast Diets?

A show of hands if you are happy swimsuit season is just about over. You're not the only one!

As the restaurant daily deal sphere drones on, I can't help but compare them to a "get skinny fast" method that people use to drop a few pounds before hitting the beach. Sure, you can probably shed a pound or two by drinking a strange, green liquid and starving yourself for 72 hours. By the third day, you'll be running toward a bakery fast than Kirstie Alley can say "Jenny…

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Added by Josh Hersh on September 14, 2011 at 5:22am — No Comments

How to Make a Happy Customer | Who are Customers







Marcus Guiliano is the chef & owner of Aroma Thyme Bistro located in the bountiful Hudson Valley of New York. Chef Guiliano has been an advocate for over 10 years on healthy, sustainable, local & real food. He found his mission in cooking when he reversed over a handful of medical conditions including 28 years of asthma. For more information visit… Continue

Added by Marcus Guiliano on August 26, 2011 at 10:40am — No Comments

Tasty Online Marketing for Restaurants

Upon my arrival to Phoenix, AZ - I had the pleasure of meeting April Holle of Made Better Studio. Its sister companies, Business Made Better and Design Made Better are the educational support for Made Better. While learning more about what each of them do, I stumbled upon an interactive tool for small businesses - which helps them with their market strategy by using specific areas of social media for their industry.


I found the following article, which is tailored for the…
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Added by Geoff Snyder on November 28, 2010 at 12:30am — 2 Comments

Pizzeria Reviewer Gets a Nasty Response From Owner - Would You Respond This Way?



I hope you are sitting down!


A friend of mine in Phoenix Arizona sent me this article this morning. It's true everyone is a critic these days and restaurant operators have a choice of engaging with…
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Added by Sarah on August 5, 2010 at 12:00pm — 4 Comments

Not responsible for libelous postings by third parties

by Jo Anne Rosenblum

jrosenblum@kingballow.com

INTERNET LIBEL



The Communications Decency Act protects Web site forum providers from liability based on potentially libelous postings by third parties to the Web site. For liability to attach to the Web site provider, the provider must have some responsibility for making the statements at issue. In a case from Missouri, an individual and company filed a complaint in a state court in Missouri against a Web site owner and… Continue

Added by Stanley E. Roberts on November 4, 2009 at 8:18am — 1 Comment

How not to respond to a negative review

Direct review response



I am writing in response to Margaret Gleason's review of this restaurant. Margaret's history of restaurant reviews indicate that this person likes buffets and likes LARGE amounts of food! She eats chicken wings and bacon and complains when there isn't enough food.



This restaurant is a healthy place with generous portions but overweight, unhealthy individuals would NEVER find what we do pleasurable because they are accustomed to eating grease, meat,… Continue

Added by Stanley E. Roberts on April 14, 2009 at 9:58pm — 3 Comments

Yep, Yelp Still Sucks!



YELP SUCKS...STILL. Please read the article in its entirety below or click on this link to see the story. I am amazed that Yelp can still attract readership. I filtered them a long time ago.



Yelp and the Business of Extortion 2.0

Local business owners say Yelp offers to hide negative customer reviews of… Continue

Added by Michael L. Atkinson on February 19, 2009 at 2:41pm — 30 Comments

Restaurants: Get Consumer Feedback from Your Customers on the Internet

QSR Magazine writes in their latest issue about how to use feedback from blogs, consumer review sites, and other social media for your restaurant:



“Customer feedback found in blogs might reveal key information if you read between the lines…. Filtering through customer feedback on the various Internet blogs and social networking sites such as Yelp, BooRah, Citysearch, and others can be a very time-consuming endeavor, especially if your quick-serve restaurant boasts multiple locations.… Continue

Added by Eric on January 9, 2009 at 3:39pm — 1 Comment

They Might Bring Hanging Back...

Recently I mentioned how some restaurant review sites, like Yelp in particular, have been used to bludgeon the unsuspecting restaurateur.



The way this allegedly works is if (and when) a restaurant gets a negative review there is very little s/he can do about it…unless they respond (positively) to a sales rep who coincidentally contacts the restaurateur, shortly after that negative review appears on the site. (I won’t even go into the idea of “who” is writing such reviews….and… Continue

Added by Roy MacNaughton on October 5, 2008 at 12:33pm — 7 Comments

Other Games in Town Besides Yelp

As a former Yelper, I can honestly say, I'm scratching my head over why certain restaurateurs put so many eggs in the Yelp basket.



The appeal of this mostly-popular-among-Gen Y-user-generated-content site is two-fold, catering to innocent restaurant-goers seeking a quick online review of a certain eatery as well as those who want to open an account, jump in and become a part of the clicquish—often snarky, sometimes vulgar—culture that gives Yelp its intimidating… Continue

Added by Judy "the foodie" Asman on June 30, 2008 at 4:30pm — No Comments

Google's Local Search Rocks!

Of course, that depends on who you ask. As a hungry consumer, I applaud Google’s recent decision to include more local business results. Check out this search for restaurants in my town:…

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Added by Restaurant Guru on January 30, 2008 at 9:56am — No Comments


Non-Operator
FohBoh has fans-Springwise.com

What is Springwise?

Springwise scans the globe for the most promising business ventures, ideas and concepts ready for regional or international adaptation, expansion, partnering, investments or cooperation. Ferociously tracking

more than 400 global offline and online business resources, as well as

taking to the streets of world cities, digital…

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Added by FohBoh on December 17, 2007 at 11:59pm — 2 Comments

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Red Lobster crafts new, high-end image

Red Lobster will nix low-price specials and focus on flourishes like plating in order to reshape itself as a cut above dine-i -More

The Year of the Instagram Strategy
Managing the Instagram channel has become a strategic imperative for any brand or small business, and the urgency grows daily along with its user base. During this webinar on August 12 you'll hear how brands such as Disneyland Resort, JCPenney, and The Coffee Bean & Tea Leaf are utilizing this platform to connect with their customers in an authentic, relevant way. Register today!

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Everyone’s atwitter about the NRA's Kids LiveWell Twitter party, held in celebration of the program’s third anniv -More

Arby's meaty campaign highlights protein lineup

Arby's new campaign, "We have the meats!," focuses on the chain's new limited-time menu offering, the Mega Meat Stack, which  -More

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Restaurant Trends - Growing And Emerging Concepts - Change and Activity July 29, 2014

Update from Restaurantchains.net on growing and emerging restaurant concepts

Gen Z, the First True Digital Generation, Represents the Future Foodservice Consumer

Gen Z, the first true digital generation, represents the future foodservice consumer. They're a generation on the move that strongly prioritizes speed of service, technology, and having what they want, when they want it. Millennials, more so than older generations, prefer to visit restaurants that offer new and unique foods and flavors. Gen X and Boomers converge on several preferences—such as the importance of a convenient location.

Red Robin Gourmet Burgers Celebrates Its 500th New Restaurant Opening

Red Robin's 500th new restaurant opening will open on Aug. 4 at 11 a.m., in Milpitas, Calif. at the Great Mall of the Bay Area.

Darden Completes Sale Of Red Lobster To Golden Gate Capital

Darden Restaurants, Inc. (NYSE: DRI) and Golden Gate Capital today announced that Golden Gate has completed the acquisition of the Red Lobster business and certain other related assets and assumed liabilities for approximately $2.1 billion in cash.

Dunkin' Donuts Announces Plans For Seven New Restaurants In Duluth, Minnesota With New Franchisees Brian And Sharon Weidendorf

Dunkin' Donuts announced today the signing of a multi-unit store development agreement with new franchisees, Brian and Sharon Weidendorf, to develop seven restaurants in Duluth, Minnesota and the surrounding areas. The first restaurant is planned to open in spring 2015.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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