All Blog Posts Tagged 'promotions' (59)


Non-Operator
How to Make a Promotion Plan for Your Restaurant.

If you build it, they will come. Don’t jump to conclusions! Good service and food are essential, but a sound promotional plan should be the base on which to establish your restaurant. If your business is already running, you may want to make sure you are promoting to the best of your ability. If you’re a new business, putting together a smart promotional plan should be the start. Remember, food and service doesn’t always mean success.

Analyze Your Situation

Your…

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Added by Barry Chandler on May 16, 2013 at 1:27pm — No Comments

5 Ways To Run Seasonal Restaurant Promotions and Increase Sales

It’s a perfect time for creative promotions in your restaurant during the months of October and November because the seasons are in transition. Summer is well on its way and customers are not yet sick of the cold weather like they tend to be during January and February. Here are five ways to tastefully shift your restaurant into the fall months and increase sales at the same time.…

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Added by Ola Ayeni on October 11, 2012 at 6:30am — 2 Comments


Operator
Street Teaming & 4 Wall Marketing 101

Nowadays with all the distractions people use to block out the “real world” as they navigate through their day with their iThings, hand held destructo-games and quick texting, it’s tough to get the attention of all those grumbling bellies making their way past our locations. Street Teaming is a golden…

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Added by Ty Sullivan on July 24, 2012 at 5:00pm — 1 Comment


Non-Operator
Ten Legal Errors Restaurants Make in Their Social Media Sweepstakes and Contests

Restaurants frequently market through a sweepstakes or contest on Facebook or other social media. A prize promotion can publicize an updated menu, the opening of a new location, the revamping of a menu, or promote loyalty among followers.

Yet, in their enthusiasm for using this exciting marketing tool, restaurateurs frequently expose themselves to legal risk. Here is a list of ten mistakes that restaurants frequently make in launching a social media prize…

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Added by Kyle-Beth Hilfer on February 22, 2012 at 8:35am — No Comments


Operator
BECAUSE Pt. 2: Beatles, Customer Service & Biz, Oh My!

I believe that everyone should work as a waiter at one point in their life.

Not because the money is pretty darn good or because you get one shift drink that can turn into two or three if you are good chums with the bartender. Rather, they should become a waiter to learn the true value of great customer service and its rewards.

It worked for me and I can say, with no ego but…

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Added by Ty Sullivan on May 31, 2011 at 7:30pm — 3 Comments


Operator
People Report Summer & Digital Brand Camp: Keeping the Social in Social Media

Come. Sit down around the camp fire faithful campers and let me tell you a tale of friendship and growth. It is a tale of a gathering of people from all walks of life, all corners and crevices of the country. It is a story of “tribe”.

 …

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Added by Ty Sullivan on May 3, 2011 at 7:00pm — 3 Comments


Operator
....And While on Vacation in Florida....

So, I'm on vacation in Ft. Lauderdale Florida this week and had no laptop to write my blog, so, I did a video blog instead. I did have an HP Notebook but I may as well have been on a 1st model of the Bell telephone!

So, my subject was on what?

On customer service standards in Florida of course! Tune in. Tune on. Turn to your video screens!

See my next video that will be a lot faster in speach patterns when I get back to NYC!…

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Added by Ty Sullivan on April 19, 2011 at 7:30pm — 2 Comments


Operator
Captain's Log: A Trek through Leadership in the 21st Century

I am a big geek. I think you can tell that from previous posts. One of the things that got me started on my road to Geekdom was of course everyone’s favorite nerd crush, Star Trek, and yes, I do own a purring Tribble thank you!

 

But what always attracted me to the show was not the unidentified…

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Added by Ty Sullivan on April 5, 2011 at 7:30pm — 3 Comments


Operator
Of Superman and Authentic Customer Service on Twitter

The staple of the superhero mythology is, there’s the superhero and there is the alter ego. Batman in reality is Bruce Wayne, Green Lantern is Hal Jordan, Spider-Man is really Peter Parker. When that character wakes up every morning, he’s Peter Parker. He has to put on a costume to become Spider-Man.

And it is in…

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Added by Ty Sullivan on March 29, 2011 at 7:00pm — 3 Comments


Operator
Social Media 4 Social Good: A Tsunami of Care

This weekend as the media and music savvy minds gathered in Austin Texas for the South By Southwest Conference to marvel at the advancements we have made with our technical evolution, Mother Nature gave us a reminder of who is really in charge of this planet and how frail we are as humans.



For all our…

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Added by Ty Sullivan on March 15, 2011 at 7:30pm — 1 Comment


Non-Operator
On The Fast Track – Practical Professional Development for Hospitality Managers

Over the years, I have been hounded by tribemates looking for a raise in pay (not unwarranted, but alas, still pervasive). If you want a pay increase to materialize at a faster pace, you must do some homework in addition to your work duties. What follows is the hospitality- manager response I have given to those on the money hunt: Whenever you are being evaluated for hiring, a promotion, or a raise, start with the most significant accomplishments you can cite from your recent…

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Added by Chase Leblanc on March 9, 2011 at 9:20am — No Comments


Operator
Twitterville Etiquette: Quote THIS!

There have been 9,165 blogs, articles and posts about Twitter and Social Media etiquette that we have all read and hoped we have not made near fatal mistakes with and I know I have read at least 1,964 of them.

 

But, I did something last week that in Twitterville is a major Go…

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Added by Ty Sullivan on February 15, 2011 at 8:00pm — 6 Comments


Operator
SOCIAL UN-NETWORKING: 10 PEOPLE, 1 DAY WITHOUT SOCIAL MEDIA

I could begin to feel the circuits overheating. 

 

I had been very active with several different chat groups, creating a new one, researching Social Media related issues for work as well as running and responding to all the Social Media there and making new followers and friends at a rate that would…

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Added by Ty Sullivan on January 18, 2011 at 8:00pm — No Comments


Operator
More of The Beatles Take on Customer Service: BECAUSE



Yeah I was the 5th Beatle until they got tired of me screaming…

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Added by Ty Sullivan on January 4, 2011 at 7:00pm — 3 Comments


Operator
Twitter Bailey in "It's A Wonderful Life" Social Media Edition

“Yes, Clarence.  A man down on earth needs our help.’

 

“Splendid! Is he sick?”

 

“No. Worse. He's discouraged. At exactly ten forty-five P.M., earth-time, that man will be thinking seriously of throwing away God's greatest gift. You will…

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Added by Ty Sullivan on December 21, 2010 at 8:00pm — No Comments


Operator
John Lennon: Leadership, Customer Service, Peace & Love

This week, Wednesday December 8th, marks the 30th anniversary of the assassination of John Lennon. Hard to believe it has been that long since we all gathered around our radios and TV’s trying to take in the news that one of the last great pacifists was murdered. Just like Robert Kennedy. Just like Martin Luther King. And just like Gandhi.



There is a lot that can be said about Lennon. We’ve heard all the good, the bad and…

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Added by Ty Sullivan on December 7, 2010 at 8:00pm — 2 Comments


Operator
Giving Thanks: We Owe It To Each Other

Did you blink?



Did you miss this year too?



Can you believe that this week ushers in the holiday season and fires the racing pistol shot for all shoppers to get out there and do their consumer duties?

To begin the blind panic for door buster sales that offer the guests 60” LCD TV’s for $100 (only 4 per store until 5:17AM)?



This is also the time that most companies crank up their customer service to dazzle customers… Continue

Added by Ty Sullivan on November 23, 2010 at 8:30pm — 5 Comments

Six ideas for gift card promotions

You can serve more than food this time of year. Almost every one of your patrons needs to buy gifts. Here are six ideas to help you get your share of holiday gift spending.


  1. Use uneven percentage discounts.
  2. Discount a series of visits.
  3. Run limited time deals.
  4. Offer a free gift card with other purchase.
  5. Gear your website for the biggest online sales days.
  6. Run a client appreciation sale to your…
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Added by Seth Gardenswartz on November 16, 2010 at 8:30am — No Comments


Operator
Let It Be: The Beatles Take on Customer Service in Social Media

LET IT BE is one of my favorite songs from the entire Beatles catalog. The melody is flawless and inspiring. The lyrics are timeless and encouraging. It was also one of the final tracks that the group had COME TOGETHER on (with HELP from guest Billy Preston on organ) before THE END.…

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Added by Ty Sullivan on November 9, 2010 at 7:30pm — 10 Comments


Operator
Customer Service So Good It Was Scary!

“Wonder Woman!”

“I thought you said a Tinker Bell fairy?”

“No. Wonder Woman!”

“Ok, you have 4 parties to go to.… Continue

Added by Ty Sullivan on October 26, 2010 at 8:30pm — 4 Comments

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GrubHub: Hotel guests rely more on local restaurants

Online orders from hotel guests jumped 125% over the past three years, as travelers cut spending on room service and opted fo -More

GHIRARDELLI® — Premium, Indulgent, Versatile
81% of consumers prefer to order products Made With Ghirardelli ingredients and 72% will pay more for them. For samples, recipes or to consult with one of our chocolate experts visit www.ghirardelli.com/foodservice.

Tweet this: What did your #FirstJob teach you?

Team work, multitasking and customer service are among the lessons restaurant employees learn early on.  -More

Many contenders are seeking to become a breakfast champion

Yum Brands, Burger King and others see big potential for growth and profit in breakfast as consumers move away from cereal, b -More

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National News

Restaurant Trends - Growing And Emerging Concepts - Change and Activity July 22, 2014

Update from Restaurantchains.net on growing and emerging restaurant concepts

Tropical Smoothie Café Commits $20 Million for Franchisee Financing

Tropical Smoothie Café, with the backing of private equity firm BIP Capital, has launched a financing program to help existing franchisees open additional restaurants nationwide by providing up to $20 million in loans.

Domino's Pizza Announces Second Quarter 2014 Financial Results

Domino's Pizza, Inc. (NYSE: DPZ) announced results for the second quarter of 2014, comprised of strong growth in both same store sales and global store counts, which resulted in 17.5% EPS growth, or 67 cents per share.

McDonald's Reports Second Quarter 2014 Global Comparable Sales Flat

Global comparable sales were relatively flat, reflecting higher average check and negative guest traffic in all major segments - Consolidated revenues increase of 1% (1% in constant currencies), benefiting from expansion

Huddle House Diner Franchise Expands Into New Jersey

Huddle House recently announced its 10-unit deal in Long Island and has now signed an agreement with an experienced multi-unit investor to build six restaurants across the bridge in Northern New Jersey. Huddle House previously extended only as far as West Virginia and Pennsylvania.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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