Voice of the Restaurant Industry

If you build it, they will come. Don’t jump to conclusions! Good service and food are essential, but a sound promotional plan should be the base on which to establish your restaurant. If your business is already running, you may want to make sure you are promoting to the best of your ability. If you’re a new business, putting together a smart promotional plan should be the start. Remember, food and service doesn’t always mean success.
Your…
ContinueAdded by Barry Chandler on May 16, 2013 at 1:27pm — No Comments
5 Ways To Run Seasonal Restaurant Promotions and Increase Sales
It’s a perfect time for creative promotions in your restaurant during the months of October and November because the seasons are in transition. Summer is well on its way and customers are not yet sick of the cold weather like they tend to be during January and February. Here are five ways to tastefully shift your restaurant into the fall months and increase sales at the same time.…
ContinueAdded by Ola Ayeni on October 11, 2012 at 6:30am — 2 Comments

Nowadays with all the distractions people use to block out the “real world” as they navigate through their day with their iThings, hand held destructo-games and quick texting, it’s tough to get the attention of all those grumbling bellies making their way past our locations. Street Teaming is a golden…
ContinueAdded by Ty Sullivan on July 24, 2012 at 5:00pm — 1 Comment

Restaurants frequently market through a sweepstakes or contest on Facebook or other social media. A prize promotion can publicize an updated menu, the opening of a new location, the revamping of a menu, or promote loyalty among followers.
Yet, in their enthusiasm for using this exciting marketing tool, restaurateurs frequently expose themselves to legal risk. Here is a list of ten mistakes that restaurants frequently make in launching a social media prize…
ContinueAdded by Kyle-Beth Hilfer on February 22, 2012 at 8:35am — No Comments

I believe that everyone should work as a waiter at one point in their life.
Not because the money is pretty darn good or because you get one shift drink that can turn into two or three if you are good chums with the bartender. Rather, they should become a waiter to learn the true value of great customer service and its rewards.
It worked for me and I can say, with no ego but…
ContinueAdded by Ty Sullivan on May 31, 2011 at 7:30pm — 3 Comments

Come. Sit down around the camp fire faithful campers and let me tell you a tale of friendship and growth. It is a tale of a gathering of people from all walks of life, all corners and crevices of the country. It is a story of “tribe”.
…
ContinueAdded by Ty Sullivan on May 3, 2011 at 7:00pm — 3 Comments

So, I'm on vacation in Ft. Lauderdale Florida this week and had no laptop to write my blog, so, I did a video blog instead. I did have an HP Notebook but I may as well have been on a 1st model of the Bell telephone!
So, my subject was on what?
On customer service standards in Florida of course! Tune in. Tune on. Turn to your video screens!
See my next video that will be a lot faster in speach patterns when I get back to NYC!…
ContinueAdded by Ty Sullivan on April 19, 2011 at 7:30pm — 2 Comments

I am a big geek. I think you can tell that from previous posts. One of the things that got me started on my road to Geekdom was of course everyone’s favorite nerd crush, Star Trek, and yes, I do own a purring Tribble thank you!
But what always attracted me to the show was not the unidentified…
ContinueAdded by Ty Sullivan on April 5, 2011 at 7:30pm — 3 Comments

The staple of the superhero mythology is, there’s the superhero and there is the alter ego. Batman in reality is Bruce Wayne, Green Lantern is Hal Jordan, Spider-Man is really Peter Parker. When that character wakes up every morning, he’s Peter Parker. He has to put on a costume to become Spider-Man.
And it is in…
ContinueAdded by Ty Sullivan on March 29, 2011 at 7:00pm — 3 Comments

This weekend as the media and music savvy minds gathered in Austin Texas for the South By Southwest Conference to marvel at the advancements we have made with our technical evolution, Mother Nature gave us a reminder of who is really in charge of this planet and how frail we are as humans.
For all our…
Added by Ty Sullivan on March 15, 2011 at 7:30pm — 1 Comment

Over the years, I have been hounded by tribemates looking for a raise in pay (not unwarranted, but alas, still pervasive). If you want a pay increase to materialize at a faster pace, you must do some homework in addition to your work duties. What follows is the hospitality- manager response I have given to those on the money hunt: Whenever you are being evaluated for hiring, a promotion, or a raise, start with the most significant accomplishments you can cite from your recent…
ContinueAdded by Chase Leblanc on March 9, 2011 at 9:20am — No Comments

There have been 9,165 blogs, articles and posts about Twitter and Social Media etiquette that we have all read and hoped we have not made near fatal mistakes with and I know I have read at least 1,964 of them.
But, I did something last week that in Twitterville is a major Go…
ContinueAdded by Ty Sullivan on February 15, 2011 at 8:00pm — 6 Comments

I could begin to feel the circuits overheating.
I had been very active with several different chat groups, creating a new one, researching Social Media related issues for work as well as running and responding to all the Social Media there and making new followers and friends at a rate that would…
ContinueAdded by Ty Sullivan on January 18, 2011 at 8:00pm — No Comments

Added by Ty Sullivan on January 4, 2011 at 7:00pm — 3 Comments

“Yes, Clarence. A man down on earth needs our help.’
“Splendid! Is he sick?”
“No. Worse. He's discouraged. At exactly ten forty-five P.M., earth-time, that man will be thinking seriously of throwing away God's greatest gift. You will…
ContinueAdded by Ty Sullivan on December 21, 2010 at 8:00pm — No Comments


This week, Wednesday December 8th, marks the 30th anniversary of the assassination of John Lennon. Hard to believe it has been that long since we all gathered around our radios and TV’s trying to take in the news that one of the last great pacifists was murdered. Just like Robert Kennedy. Just like Martin Luther King. And just like Gandhi.
There is a lot that can be said about Lennon. We’ve heard all the good, the bad and…
Added by Ty Sullivan on December 7, 2010 at 8:00pm — 2 Comments

Did you blink?
Added by Ty Sullivan on November 23, 2010 at 8:30pm — 5 Comments
Six ideas for gift card promotions
Added by Seth Gardenswartz on November 16, 2010 at 8:30am — No Comments


Added by Ty Sullivan on November 9, 2010 at 7:30pm — 10 Comments

Added by Ty Sullivan on October 26, 2010 at 8:30pm — 4 Comments
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© 2013 Created by FohBoh.
Every day, millions of potential customers search for restaurants on hundreds of different online sites. At least one of these sites displays the wrong restaurant name, phone number, or address for 68% of established restaurants.
If your information is incorrect or missing, potential customers will be unable to find your restaurant and will move on to a competitor. And that’s not good for business.
Do you know how your restaurant appears online? Make sure potential customers can find you easily. In less time than it took you to read this, you can discover where you are losing out on customers. Click here now to get a free report detailing where your restaurant’s information is incorrect or missing across the internet.