All Blog Posts Tagged 'point' (12)

The pizza industry has led the way in using technology to help better manage the restaurant. In pizza point of sale systems, innovative features help improve order taking and management.  In many cases, complex menus and challenging business models, combined with thin margins, have driven pizzerias to adopt new technologies before others in the restaurant industry. Here’s a few POS features we love!

1.  Conversational Ordering

Making complex ordering…

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When I sought out to find an iPad stand to put on the tables for BEAN Coffee Lounge, it had quickly proven to be quite difficult.  BEAN is a new Coffee concept in Seattle that is putting an iPad on every table.  Yes, an iPad on every table.  After meeting with the founder (who wears many hats, including concept development), I knew immediately that we needed a stand that was both elegant…

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Review by Digital Restaurant Solutions (www.updatemypos.com)

One of my clients is the owner of a coffeshop.  He runs a small unit, about 6 employees and less than $5ook in sales annually.  His biggest concerns are saving money, as he is a lower volume shop; and organizational structure, as he does not intend on managing the business full time in the long-term.

He uses an old Panasonic…

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Have you ever been watching a live news report and noticed someone in the background waving? It’s often someone young, or young at heart. For a fleeting few seconds, that person’s sole objective is to be seen.



The calm and professional reporter will often move seamlessly through the report. Of course, we’ve all seen the videos of reporters who lost their cool (search: “Reporter Freaking Out” on You Tube for a sample) only to recall that there are cameras recording the… Continue

Restaurant operators make significant investments in a restaurant, from kitchen technology to décor and aesthetics to furniture and equipment. Each investment helps build the brand, streamline operations and keep the doors open. More than any other investment, a POS system can help restaurant operators control costs, improve guest experience and order accuracy, and enable high productivity in the operations.



Oftentimes in our industry and especially in today’s economy, many… Continue

Recent outbreaks of salmonella in the food supply have brought the restaurant and foodservice industry into the media spotlight. News of illness and recalls associated with spinach, tomatoes and jalapenos has been a serious cause for concern to those who make their livelihood in the foodservice industry. Yet, however widespread it appears to be, according to the National Restaurant Association, the U.S. food supply is the safest in the world.

While recent events have proven it is often…

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I’m a restaurant systems expert. I help literally hundreds of independent restaurant operators every year make more money in their operations than they ever have before. For some restaurant owners it’s the first time they have ever made ANY money in this competitive business.



It’s not uncommon for me to work with a large number of restaurant owners who say, “I don’t understand why I’m not making any money. I’m doing record sales!”



Let me start off with explaining a lesson… Continue

WHERE IS YOUR 'BACK-UP'?





We like our customers. We really, really do. But I have to say that some of them, not all, but some are like our children.

We really have to wonder if anyone out there listens to us or reads our email. How many times do we have to repeat "Make sure you are Backing Up your data"?



It reminds me of the time my son, who was 4 at the time decided that Dad didn't understand how great it would be to climb the tree in the backyard. After he got… Continue

This is one of my favorite quotes. Maybe because I'm the one who made it up.



It could also be that I love this quote because it deals with another major reason for failure in the restaurant world, and really, in every industry. Most managers don't know how to delegate. That is a simple, but true, observation from years of seeing managers and owners struggle to scratch out a profit (or more commonly not making a profit), while losing their personal lives to their… Continue

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Excerpt from a post to an Indian restaurant owner:

A unique selling point stays away from claims about "better food" and "better service". Those are minimum expectations of your customers, not reasons to choose you over your competition. Sure, you may be able to get that very small market of people looking for Indian food by being the only Indian restaurant around, but you'll starve to death if you're depending on that market. Your market must be bigger and transcend your…

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I have never written any type of blog before, but I am going to try to entertain you. Please leave all comments and questions that you might have.

I have so many people ask me on a daily basis for a wireless system that I would like to explain from a POS developers view, why wireless is just so hard to come by. Everyone knows that in Europe most systems are wireless. Servers are able to carry small handheld units that allow them to input orders, take payments, add kitchen comments,…

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