Heather Turner's Blog Posts Tagged 'online' (2)

Yelp is to restaurants as Tripadvisor is to Lodging,  Love it, Hate it. Or a combination of both. Sadly it’s not going to go away any time soon, so restaurants need to use it constructively.

Yes there are many Yelpers that are just wenchy, complain about the smallest things, are having a bad hair day and have also just broken up with their significant others and the littlest thing is an irritation to them. But there can be a lot of good and constructive information gleaned…

I can't stress enough that businesses need to be prepared for data loss.

During a conference I presented to last month, in one of my sessions I asked, "How many of you back your information up?" Less then half the room raised their hands. And then I asked, "Have you…