Voice of the Restaurant Industry
The words “leader” and “leadership” used to be widely accepted definitions of person(s) at the very top. Now, they have been widely broadened to reflectively include those who contribute to the process of moving things forward at any level, in any business setting.
I like to think of it this way, leadership is like ice cream, and the specific business, industry or circumstances are the flavors. It is impossible to use chocolate chip and make it work when pistachio swirl is required,…Continue
Added by Chase Leblanc on February 1, 2012 at 12:23pm — No Comments
I believe that everyone should work as a waiter at one point in their life.
Not because the money is pretty darn good or because you get one shift drink that can turn into two or three if you are good chums with the bartender. Rather, they should become a waiter to learn the true value of great customer service and its rewards.
It worked for me and I can say, with no…Continue
I’ve been in the restaurant business my entire career. I have enjoyed the challenges and successes and I’ve learned a great deal from the failures. I have a real passion for the people who work in the business, especially those who work in the restaurants.
Much has changed since I…Continue
Added by Bill Campion on December 8, 2010 at 12:28pm — No Comments
I was inspired by Bill Campion's post, so decided it was time to chime in.
If I were a Manager....
I would make sure the back dock looked just as clean and organized as the front door. Delivery drivers should get the same courtesy as our guests.
I would consider the type of volume and business when making a schedule. Yes, Friday nights are…Continue
You have heard of Anthony Bourdain, he of NYC/chefdom/ Travel/Discovery Channel/Author/Back of the house buccaneer/ fabulous’ness & fame - Well, he also travels around and does a live stand up show. Recently, I read that he was coming to my Mile High City.…Continue
I just spent two fabulous afternoons with people who make my world go round – Restaurant Managers! I must admit I have this incredible love and respect for anyone who runs a restaurant. I have spent my entire career in the biz and I can’t even begin to count the number of valued…Continue
Disclaimer: I so wanted to make the title non-gender specific but it sounded stupid as person,…Continue
Added by Chef Brad Peters on May 23, 2010 at 12:50pm — No Comments
Added by Dorothy Frisch on June 13, 2009 at 12:52pm — No Comments
Added by FohBoh on May 18, 2009 at 11:26am — No Comments
Added by Randy Caparoso on March 17, 2008 at 8:31am — No Comments