All Blog Posts Tagged 'foodservice' (56)

I was reminded how insular the foodservice equipment and supplies industry can be when I went to a recent meeting. While attending the SFM’s workshop for vendors, I noticed that all talk centered around the procurement of comestibles. Supply chain management for the foodservice contract management firms revolves around their food buys. The purchasing by these largest of end-users pay scant attention, if any, to E&S specifications.

Although this is a mostly proper strategy for…

I get to consume lot of content daily and one of my sources is an email listserv that Doc Searles runs which covers the topic of 'VRM' or Vendor Relationship Mgmt (think the other half of the coin to CRM, Customer Relationship Mgmt).  The underlying premise of the discussions in the group are that consumers can, and are preparing to, control the data relationship with the vendors they choose to…

Is it an impulse or a compulsion that makes you want to eat that soft pretzel? Or is it simply the tangy mustard pumped onto it? Displayed food must look its best when laid out for speed and convenience, even for captive audiences at arenas, stadiums and outdoor entertainment venues.

No matter whether concession fare is pretzels, hot…

In the restaurant industry, being fully staffed — with top-quality employees — is Holy Grail of HR. It is constantly sought after, rarely achieved and rumored to be difficult to achieve. More often than not a restaurant has a decent team, with a few outstanding employees and the occasional bad apple. It’s not uncommon to find a manager or head chef stepping in to cover a “no-show” staff member.

Foodservice faces such high turnover rates that managers often jump to quickly…

I predict that 2012 will be the year for paper to finally become obsolete in all foodservice business transactions and information storage. Restaurant owners, finance officers and HR teams can deliberate how long it will take, but it is obvious that the days of using paper on the business side of foodservice are numbered. What’s causing the end of the paper world? Technological advancement.

Tech-savvy consumers, employees and managers alike are increasingly fed up with paper…

Ten years ago “Google” was only a noun. Five years ago “friend” became a verb. Social media is rewriting how we interact — and it’s happening in every aspect of our lives. Twitter transformed how we get our news; Groupon revolutionized how we consume; Foursquare revamped how we ‘check-in’; and now, social media is redefining how we hire.

Human Resources saw the emergence of Job Boards around a decade ago; they allowed employers to reach a wider talent pool, easier than ever…

My Brain Hurts in a Good Way!

A friend just mentioned to me that Steve Jobs, CEO of Apple (as if you don’t know who he is) had hired top business school professors to work up a project they call Apple University. It seems as if they are producing business case studies that review major decisions made by the Apple team over the years in an effort to capture, and make available internally the business magic that polishes the Apple.

Major business schools utilize the business case study as a foundational teaching…

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If you have a second, though, please read…

I know I know, it's a bit harsh. But when I read post after post (not here on FohBoh, out in the blogosphere) about how pissed industry people are at customers, conditions, salary, hours, etc. I just want to ask, "Why are you here?" This is the SERVICE industry. It pretty much defines everything right there in the title. Service.

I am a Chef because I could not be fulfilled doing any other job. When I decided to persue this life I understood what it came with. Dealing with the…