All Blog Posts Tagged 'employees' (34)

Reported by foodem.com, the online wholesale food marketplace-

Many companies and professionals alike utilize social networks for marketing, branding and spreading the word about their products and services. No matter which platform is used, Facebook, LinkedIn, Twitter, Pinterest or Google +, they all have similarities in that they give everyone a voice. But, there is one social network that is valued slightly higher than the rest in…

Reported by foodem.com, the online wholesale food marketplace-

I’m sure many business owners, or should I say great business leaders, take a moment to think about their employees from time to time. Perhaps they ponder about ways to boost and encourage…

Reported by foodem.com, the online wholesale food marketplace-

As a business owner, you have a great deal to worry about. The first thing that probably comes to mind is the financial side, right? Well of course, making a dollar is usually the main…

This past week I gave a lecture to a group of Innkeepers and Restaurateurs in Maine on Reputation Management. With all the numerous posts and information out there about protecting your business online from malicious reviews or reviews by unhappy customers, little thought is sometimes given to two other areas.

One, what is your local chamber or business association saying about you offline. and two, what are your employees saying about you online?

What are…

Reported by foodem.com, the online wholesale food marketplace-

Each time you open your internet browser it seems as if there is a new company on the rise. It may be a “tech” company, a new restaurant, an e-commerce…

If you want to test a man’s character, give him power.

~Abraham…

Recently I read a blog, Elusive Cuteness and Building Approachable Systems, on a project run by the MIT Media Lab that leveraged people to try and make systems more intelligent, efficient and successful. The team built a robot named ‘Boxie’ designed to appeal to the masses — then let it roll through different parts of the campus…

Last week, I discussed how the NLRB’s August, 2011 report on social media investigations has ushered in a a new age of corporate social media policies. We find little solace in the recent administrative law judge ruling that Knauz BMW had fired properly an employee because some of his Facebook posts were not protected (others were). The same ruling also declared the employer’s policy overly broad and ordered the dealer to post a notice…

Q: I was in Georgetown Bagelry today and was unable to buy a fountain soda. What gives?

A: I apologize for the inconvenience. While I would love to have fountain soda in the bagel shop, it was a tough decision and one I couldn’t put off any longer. I was hoping to have a rush of capital to totally renovate, but since…

As we get closer to Mother's Day, one of the busiest days of the year for restaurants, I am reminded of a piece of paper hanging by my desk with the following written on it.

OUR GUEST

1. Our guest is the most important person in our business.

2. Our guests are not dependent on us.

We are dependent on them.…

My answer is a resounding YES! During my years in business I have heard varying opinions on this topic. Many believe that people either have it or they don’t. Some actually believe it’s genetic. Does it help if you were raised in an environment where service was important? You bet it does. Is a “glass half full attitude” helpful in the process?…

In the FOHcus last Friday, the first paragraph simply and eloquently states:…

I don’t know Josh, but his quote applied to more than just dogs, it applies to people too! If you know me, you know I grew up training dogs in obedience trials and many of the things I learned there apply to what I know about helping people to win. Training dogs is a struggle because they can’t tell you…