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Heather Turner's Blog Posts Tagged 'complaints' (2)

When To, and the Pros and Cons of, Out-Sourcing Your Social Media for restaurants and lodging

I am a firm believer that as a business owner you should at least try to manage your social media in house (in many cases, business owners do get their feet wet, discover how much they like it and how much it improves their business and stick with it) but in some cases this unfortunately isn't possible. I know many small business owners where they are the only employees and if you have a brick and mortar establishment, you sometimes can't be at the computer as much as you would like.…

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Added by Heather Turner on April 3, 2012 at 7:30am — 4 Comments

Open Mouth Insert Burger and Don't Feed the Trolls

Last week Chops & Hops restaurant found themselves in the national news by posting a somewhat un-PC post on their Facebook page. 134 news articles later (as of March 29th) and it's still making the rounds in newspapers and news articles online and off.

 

Takeaways from this for any restaurant:

 

1. This can happen to anyone. A…

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Added by Heather Turner on April 1, 2012 at 1:00pm — 3 Comments

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