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Voice of the Restaurant Industry

All Blog Posts Tagged 'center' (5)


Operator
The Top 3.5 Way’s You Really Should Handle Customer Service (A Parody)

Hello I’m Ty Sullivan the Director of Truths in Customer Service or as I like to say “DT’s in CustServ”.

You know, we always have customer service “guru’s,  “Jedi’s”, “Lords of Sweetness” telling us how to properly coddle guests when they have had an “incident” or “very disappointing”…

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Added by Ty Sullivan on May 15, 2012 at 7:30pm — 1 Comment


Non-Operator
If I Owned a Health Club…

  • I would hire front desk people who are naturally motivated to smile and provide a pleasant greeting for every member every time they walk in the club.
  • I would train my front desk team to read the screen…
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Added by Bill Campion on June 12, 2010 at 6:07am — 5 Comments

Have you contemplated using a Call Center to extend your restaurant?

Hi all,



Exit41 runs a specialty call center for restaurants. We focus on being an extension of your restaurant, serving customers for on-demand ordering and catering orders. We have seen success in capturing simultaneous orders and increasing average check by focusing and serving the customer well.



We are looking to extend our offering....my question is how else can we serve you and your restaurants? Where do you see opportunities for extending your restaurant and the… Continue

Added by Ed on November 20, 2008 at 11:39am — No Comments

Free ways to save energy in the kitchen

People toss around the terms green and energy efficient a lot these days. They are the new buzz words for many industries. But are they the same?

To me, green means friendly, and energy efficient means it's going to save me money.

The terms are closely related, but I think it's important to understand the differences in order to implement them effectively in your establishment, and to determine which avenue is the most important to you.

According to…

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Added by Dani on October 22, 2008 at 2:00pm — 3 Comments

The Las Vegas Restaurant Scene is Insane

I just returned from Las Vegas on a quick business trip. Restaurants are so incredible and plentiful that it's nearly impossible to make a decision on where to drink and dine. Is there any room for any more restaurants?



The incredible Las Vegas City Center is coming with an $8 billion price tag as one of the largest privately funded project ever. Of course, it's in Vegas. I was told by an informed source, that there are over 100 new restaurants planned just on The Strip, somewhere,… Continue

Added by Michael L. Atkinson on November 17, 2007 at 6:53pm — 2 Comments

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