Voice of the Restaurant Industry
Comic Sans font. You do not want this font anywhere near your menu. It’s reserved specifically for elementary school teacher newsletters. And there’s a documentary against it.
Paryrus font. This font is the stereotype of stereotypes for Greek restaurants. (There’s even a …Continue
Added by Barry Chandler on October 14, 2010 at 5:22pm — No Comments
Your establishment, whether it is a restaurant, bar or a hotel, is made of bricks and mortar and this gives the customer an initial impression of what your establishment is like. But it happens too often that staff are rude, pretentious or simply not up to the task at hand. Needless to say; you won’t return!
Readers to this blog will know how much I value and seek good service in our ever-expanding hospitality industry, but it seems to be getting harder and harder to find…then just when you think you have found it, just when you think this is great service, he’s done everything right, I have the correct (and hot) meal in front of me, he’s ensured my drink is topped up and then….just when I’m about to plan how to report such exemplary service and even name… Continue
Added by Barry Chandler on November 21, 2009 at 10:59pm — No Comments
This Guest Charter is worth reading and remembering. As business owners and managers we need to remember the reason for being in business: The Guest
Added by Barry Chandler on October 28, 2009 at 12:21am — No Comments
I found this online and haven't stopped laughing since!
Things you shouldn't say to your server..... and what they're really thinking when you do
“You missed a spot.” If we’re cleaning, just let us clean. There will be no need for noise from the peanut gallery.
“Give me, get me, I need" etc... If you don't have respect for us, we sure as hell aren't going to have any for you.
“How much does _______ cost?” If you have to ask, then you need to cook it…Continue