All Blog Posts Tagged 'Sales' (10)

It’s no secret, tips motivate your staff.

Without them, you have to cover the rest of your employee’s hourly wage. This means it’s best to get your servers to realize service is service, regardless of who they’re serving.

And that includes generation Y (and even parts of generation Z, now).

Younger consumers are…

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Most of us on FohBoh understand or have heard of the concept of Smart Scheduling. Essentially, utilizing stronger employees during weaker sales times to help with your overall labor costs, right?

After having a conversation with a few of the local restaurant managers (who were at our place again for a few drinks ;), I realized not all managers have truly taken the concept of smart scheduling to its full potential within their restaurants.

You see, I track each servers…

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The past 3 months have been monumental within our restaurant's operations. We have been restructuring everything from training and development to managing cost of goods to marketing and new business development. And now the rewards are pouring in!

We decided one of the main focuses in our marketing efforts was going to be community involvement. Essentially we were going to aim to be recognized as the restaurant in town that just seemed to be EVERYWHERE.

In my last post I talked…

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We wish you all a happy holiday season.  This year, we had a fantastic staff event in our own community.  Hope you enjoy the video.

 

I was jolted back into reality this morning when I read Seth Godin's blog posting on data, and the importance of using it when making making decisions.



You can read his entire blog post here: http://bit.ly/Dbfo9



Here's the take-away for restaurateurs: For too long, data has played second fiddle to gut-feel, nebulous brand building and an "everybody's doing it, so I need to do it as well" mentality. Restaurant marketing has devolved into a never ending spend-fest on special… Continue

Hi professional servers and managers,



We are two college students looking for industry professionals to help us with our senior project by participating in one of two brief surveys, pertaining to the methods used in-house to better wine sales (i.e. suggestive selling, food and wine pairings, etc.). The results of these surveys will assist us in compiling data which will be used to determine which (if any) techniques are most effective in improving wine sales.

There are two… Continue

Catching a great check average is a bit like catching a great wave. First you have know your product (or surf board) and how it will perform, you have to read the customer (or wave), you have to gain the momentum by gaining confidence (paddling), and finally, at that last moment, you have to possess complete confidence to jump up on that sale and close (jumping up and riding it into the barrel).



Restaurants are in the business of sales and providing the service expectations that our… Continue

Many restaurateurs spend most of their time running the daily operations: inventory control and ordering, making sure that the place is clean, that the employees turns are in order, that the broken dishwasher gets fixed, etc.



There are a million tasks that form part of the daily routine of running a restaurant business. All are important and all of them need to be taken care of.



However, there is usually one task that most of the restaurateurs are happy to delegate: their… Continue

As someone who has been in Restaurant or Food related Sales and Management for more than 20 years, I have read just about every Sales, Management or Self-Help book that has come along and are on the recommended lists, and I admit, I am better for doing so. I have been to seminars and training classes. I went through LADDR, American Sales Masters in Chicago, all of which has helped shape and mold my performance and I have always taken bits and pieces away from these "traditional"… Continue

Yesterday I mentioned Autoresponders as one of the advantages of using a CRM program, but it wasn’t till last night, that I realized, many people have no idea what an autoresponder is, so please, accept my apologies, and today I’ll explain what they are and how they can increase your restaurant sales and profits.

Quite simply, Autoresponders are one of the web 2.0 marketing tools that enables you to automatically send messages to people over time. You just load several pre-written…

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