All Blog Posts Tagged 'HR' (19)

Talent Matters

Experience has taught us much over the last few years about the power of people as a competitive advantage and the rise of socially conscious brands. In some ways the recession has been good for us. Let’s face it. For at least a decade, perhaps longer, disingenuous leaders and brands were able to grow leaps and bounds on the economic strength of our country – regardless of their values or vision for the people or communities they served.

And at the heart of these matters, are people.…

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Added by Vickie Frisbie on November 2, 2012 at 8:30am — No Comments

Restaurants Offer Silver Lining To Today’s Economy

Last week’s Jobs Report, issued by the U.S. Bureau of Labor Statistics, echoed news we’ve all grown accustomed to hearing — U.S. job growth is weak.

 

But is that the whole story?

 

If you take a moment to study the recent news, there is a silver lining — at least for the restaurant industry. In the month of August, 96,000 jobs were added on a net basis across the nation and more than 28,000 of those jobs were in the restaurant industry. In other words, more than…

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Added by Nate DaPore on September 14, 2012 at 1:12pm — No Comments

Breaking Free of The Process Rut

Are you being weighed down by the proverbial “ball and chain?” No, not that ball and chain. I’m talking about the processes that your restaurant just can’t operate without. Remember your great idea from 10 years ago? The one that changed the way your restaurant operated, or saved a ton of money … or even revamped your brand. Is it still the biggest thing to happen to your restaurant?

Being locked-in to certain business practices can stunt your creativity and growth. Every successful…

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Added by Nate DaPore on July 3, 2012 at 2:52pm — No Comments

Goals + Gamification = Engagement

Formula For Success

The more I study the concept of employee engagement in the restaurant industry I see the need for innovation. One of the biggest challenges is how to get hourly employees to really engage with the company’s mission. The formula I’m seeing emerge in other markets could change foodservice engagement if readily embraced.



Goals + Gamification = Engagement



We all know that annual reviews in foodservice are impractical. With high…

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Added by Nate DaPore on June 5, 2012 at 8:48am — No Comments

Foodservice Millenials: The Post-Gen X Workforce

There is a recently completed study on the work habits of Millennials that might surprise employers. The study was done by MTV, and before you shrug it off, think — who better to get honest feedback from a younger generation?

Let’s examine the results as they apply to foodservice and the upcoming restaurant workforce.

 

Culture

In a briefing with…

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Added by Nate DaPore on May 22, 2012 at 2:38pm — 2 Comments

Time For Foodservice to “Vocalize”

There’s a mobile epidemic occurring everywhere you turn - locally, nationally and globally. According to the Center for Disease Control (CDC), 27 percent of US households used cell phones exclusively in the first half of 2010. Additionally, a Nielsen survey reported smartphone usage nearly tripled in the last year, especially among 18-29 year-olds where 62 percent use smartphones.

 

How does this connect to the foodservice industry? It means your workforce demographic is moving…

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Added by Nate DaPore on March 6, 2012 at 3:12pm — No Comments

Defining Focus in Foodservice Hiring

In the restaurant industry, being fully staffed — with top-quality employees — is Holy Grail of HR. It is constantly sought after, rarely achieved and rumored to be difficult to achieve. More often than not a restaurant has a decent team, with a few outstanding employees and the occasional bad apple. It’s not uncommon to find a manager or head chef stepping in to cover a “no-show” staff member.

 

Foodservice faces such high turnover rates that managers often jump to quickly…

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Added by Nate DaPore on February 7, 2012 at 3:30pm — No Comments

Social Media Tech-tionary – Redefining Hiring

Ten years ago “Google” was only a noun. Five years ago “friend” became a verb. Social media is rewriting how we interact — and it’s happening in every aspect of our lives. Twitter transformed how we get our news; Groupon revolutionized how we consume; Foursquare revamped how we ‘check-in’; and now, social media is redefining how we hire.

 

Human Resources saw the emergence of Job Boards around a decade ago; they allowed employers to reach a wider talent pool, easier than ever…

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Added by Nate DaPore on November 28, 2011 at 11:17am — 1 Comment


Operator
Cheers! Classic Sitcoms & Customer Service

 

 

I’m going to mention four sitcoms and I want you to close your eyes and try to remember each ones theme song. It doesn’t matter if you remember just the tune or some of the lyrics. Just see how you do:

Cheers…

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Added by Ty Sullivan on July 12, 2011 at 7:00pm — 1 Comment


Operator
People Report Summer & Digital Brand Camp: Keeping the Social in Social Media

Come. Sit down around the camp fire faithful campers and let me tell you a tale of friendship and growth. It is a tale of a gathering of people from all walks of life, all corners and crevices of the country. It is a story of “tribe”.

 …

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Added by Ty Sullivan on May 3, 2011 at 7:00pm — 3 Comments

Video Blog: Attract My Attention. (Featuring Video Shout Out From Gary Vaynerchuk)



The Talent that leads us through the 21st Century will master these 2 things:



1. Control of their own attention

2. Capturing the attention of others



In Malcolm Gladwell’s latest book, Outliers, he claims Work Ethic 2.0 is Control of Attention and states that

“Control of attention is the ultimate individual power. People who can do that are… Continue

Added by Amanda Hite on September 8, 2009 at 5:15am — 7 Comments

Generation M and the restaurant business

This is an interesting notion that there is a cross generation shift occurring in our society. The point that Umair Haque is trying to make is that the old guard is doing things consistently wrong in today's business climate. Much of this of course is driven by the emergence of the internet technology over the past 12 years and the awareness of the masses.



Information is no longer controlled nor are the introductions to the power players in the industry. Your rolodex is out the… Continue

Added by paul barron on July 9, 2009 at 5:48am — No Comments


Non-Operator
How would you anser these 5 ?'s Your answers will determine your future,

1. Where is your organization or you department now?
2. Where do you want it to be a year from now?
3. Who on your staff is going to help you get it there?
4. Who on your staff is going to stand in the way of achieving your objective?
5. What action are you taking to remedy the problem?

It is all about having the right employees in the right place doing the right things.

Added by Mel Kleiman on February 11, 2009 at 8:31am — 4 Comments


Non-Operator
Before you make that job offer answer this one question.

Just got off of the phone with someone with over 30 years of HR experience in the world of Convenience Retailing, we use to call this segment Convenience Stores. We were swapping some ideas when she said one of the questions she always ask manager when they hire someone "Is this someone you would be willing to take home for dinner?" If the answer is NO why would you hire them to take care of your customers?



I would like to change the question a little bit and ask. Would you be… Continue

Added by Mel Kleiman on November 20, 2008 at 9:04am — 1 Comment

Waiterrant, A Book Review & Plug

Book Review:

Waiterrant

by Steve Dublanica

eccobooks, 2008

By Doug Porter



Waiterrant.net was the first online blog that engaged me and made me into a believer in the medium. Let’s face it; most blogs are drivel, few last beyond the first couple of postings and even fewer have anything substantive to say. The “Waiter’s” postings (he was blogging anonymously until the book was released in July) went beyond simple accounts of service industry transgressions and into… Continue

Added by Doug Porter on September 16, 2008 at 1:09pm — No Comments

Building Employee Pride in Your Small Business

Employees who take pride in their work are the only employees you want in your business. Employees who are actively plugged-in will help to increase profit, reduce loss, and open new opportunities for growth.



As a small business owner, it is important for you to realize that an employee’s pride in a job well-done often starts with you. It can be as simple as a verbal acknowledgement that you are paying attention, and that everything they do within your business does… Continue

Added by Doug Golden on February 28, 2008 at 11:44am — 1 Comment


Non-Operator
Instilling ownership in employees?

Case study: You're not comfortable with the level of effort your staff is putting forth lately. You get the urge to give the "it's your restaurant too" speech. Is it a good idea?

I don't know if I'd want my staff thinking they owned my restaurant. While it's nice to think we can motivate people to behave like they owned the place, without actually owning some place, they simply can't know how to behave that way. Most employees see owners as lazy, and as someone whose…

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Added by Brandon O'Dell on February 1, 2008 at 9:52am — 2 Comments

Chef & Restaurant Management Specific Job Boards

The following sites were selected based upon a number of factors including the quality and/or quantity of their Restaurant Management job listings as well as the number of potential Hospitality & Restaurant Managers and Chefs that will visit the sites. These are listed only as a convenience to our visitors and not as an endorsement.

Starting January 19, 2008, FohBoh now has a job board!

Go to FohBoh…

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Added by Michael L. Atkinson on December 3, 2007 at 6:57pm — 5 Comments

Do Restaurant Managers Work Too Many Hours?

Probably is the short answer. I just had a conversation with the COO of a growing restaurant chain last night about this. I also, coinicidently, was talking with a restaurant manager yesterday about why he was leaving the business. Both answered yes; too many hours.



Mr. COO was worried about training, turnover and the Company's ability to grow and the need for good managers. Mr. Restaurant manager, on the other hand, was just burned out and missed his family. So, why can't the… Continue

Added by Michael L. Atkinson on November 28, 2007 at 5:12pm — 16 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Kids LiveWell atwitter over Twitter party

In its continuing effort to promote more nutritious and flavorful children's menu options, the NRA will hold a Twitter party  -More

Starbucks could become top on-premise wine seller in U.S.

Starbucks is planning to slowly expand its evening sales of wine, beer and small plates to thousands of selected stores throu -More

The evolving nature of snacks

Snacks have shifted from an after-school treat to a meal alternative as meal times become more fragmented.  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Wahlburgers Announces Expansion Plans Including Franchise Agreement in Philadelphia

Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.

Chipotle Mexican Grill, Inc. First Quarter 2014 Revenue Up 24.4%

Comparable restaurant sales increased 13.4% - Restaurant level operating margin was 25.9%, a decrease of 40 basis points

Jamba Juice Announces Grand Opening of New St. Louis, MO Location

Jamba Juice Company announced the brand’s continued expansion in the St. Louis market with the opening of a Jamba Juice® store at 11477 Olive Blvd. on April 16, 2014.

Expert in Real Estate Analytics Joins Luna Grill

Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

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