Happy Monday to everyone on FOHBOH! Last week, new President Stewart Anderson introduced himself and discussed an upcoming revamp of FOHBOH. This "relaunch" has been planned for a long time, and we are now mere weeks away from seeing it live on the web. Every Monday leading up to the relaunch, I'll be writing about important information regarding the new platform - new features, major changes, the transition, etc. Today, I'd like to give everyone an overview of the new platform so you all…

As many of you already know, I took over as President of FohBoh last week from Michael Atkinson, the founder of FohBoh and my mentor. Michael has worked extremely hard to make FohBoh what it is today and his contributions to FohBoh will play a large part in FohBoh's future as well.

Today, I want to introduce myself to those of you I haven't had a chance to interact with yet. I've been on the community for several months, under this profile as well as the main FohBoh profile,…

I get to do a lot of cool things for my job but I don’t think it’s any secret to those that know me that about a year and a half ago I really found my passion when we started planning FSMU.  Since FohBoh started we’ve seen trends come and go, different marketing strategies win and fail and…

FohBoh Joins Share Our Strength’s Dine Out For No Kid Hungry^™ to Help End Childhood Hunger in America

FohBoh is proud to announce its partnership with Share Our Strength’s Dine Out For No Kid…

I remember the first POS terminal that I ever saw and used was way back in 1977. It was a monster and weighed a ton! I have no idea what this thing cost or who made it. It was all metal and brown. It didn't have a screen but it did have a keypad for entering data It was not exactly an elegant design, so I know Steve Jobs wasn't consulted.  I learned about PLU (Price Look Up) codes, and remember the thing churning like it was thinking, or trying to.…

It's good to keep track of what is created over time with hard work, passion and dedication. We at FohBoh have always advocated for the restaurant industry, working hard to deliver on our promise and this will only continue as we move in to 2012.

The FohBoh Milestone Timeline: 2007-2011…

I just had a very interesting conversation with a marketing manager at a regional chain a few days ago. She was pretty savvy about restaurant marketing in general and loves the notion of connecting online with her guests. She is in love with social media. In fact, she admitted that she is addicted to TweetDeck and that little tone that bleeps every time a new message arrives. 

It's a neurotransmitter that some researchers have linked our cultural obsession with social media –…

By now, you have realized that your restaurant or brand needs to be active on social platforms, that you need to be monitoring conversations about your brand online and that you need to be building relationships with your guests on social sites. If you didn’t know any of these aspects, or understand the importance of them, let’s have a side conversation about the importance of social media.

 …

My Brain Hurts in a Good Way!

So it’s been a week since we gathered in San Francisco for the first ever Foodservice Social Media Universe Conference and I am finally getting the chance to sit and really reflect on everything that went on in those short two days.  Wow.

Even as a person that is immersed in the…

While preparing for my Keynote next Tuesday at #FSMU, I almost want to change the title to "Stress Test, Surviving Silicon Valley". Startups are hard enough without all the strange stuff Silicon Valley tosses at you. I presented to a white-shoe venture fund a couple of weeks ago. They’ve invested in several social media companies and loved what we are doing here at FohBoh. They loved our business model, how we’ve evolved a social media insights and web analytics company, our…

I am not sure what the final attendee count was, but my guess is more than last year and far less than 2008, when attendance was close to 55,000 over the four days. Like most things that occurred before 2008, NRA's annual event is what it is, rather than what was. 

Attitude is what I tend to focus on most. Because I network and communicate and listen to what people are saying, my sense is that this year, the general attitude was great. Industry stakeholders were engaged and willing to…

Checking in at SXSW in was nearly a full-time job. This being my first time I was a bit overwhelmed. If you don't know, SXSW means South-By-South-West, a conference held annually for the past 25 years in Austin, Texas. It started out as a music festival and now, more than 125,000 people attend during its 10 days. This place is nuts. It's where Interactive, film and music intersect. Tech executives, geeks, musicians and movie stars collide with movie buffs, authors, fans,…

I just had a very interesting conversation with a marketing manager at a regional chain a few days ago. She was pretty savvy about restaurant marketing in general and loves the notion of connecting online with her guests. She is in love with social media. In fact, she admitted that she is addicted to TweetDeck and that little tone that bleeps every time a new message arrives.

It's a neurotransmitter that some researchers have linked our cultural obsession with social media – iPhones,…