November 2010 Blog Posts (45)

Vision is not easily seen.

Vision. To look out and see what no one else sees. To conceive of an idea formed by one's own imagination. A famous quote from Robert Kennedy comes to mind, "Some people see things as they are and say why? I dream things that never were and say why not?" To create something from nothing indeed takes a team. It takes a team with that rare ability…
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Added by Phil Pearlman on November 30, 2010 at 2:00pm — No Comments

Team FohBoh; A Truly Amazing Group Part 2

Ok, my turn. I tried to comment on Michael's blog but after all the "gushing" I wanted to do it turned into its own full fledged blog. And as employee number one, I think I have earned some gushing rights. At FohBoh we dream big. Really big. I can't imagine a better group of people to be entering FohBoh's next chapter with. They are smart, motivated, passionate, and down right hilarious. They have become more than… Continue

Added by Sarah on November 30, 2010 at 11:00am — No Comments

Team FohBoh; A Truly Amazing Group

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Added by Michael L. Atkinson on November 30, 2010 at 8:30am — 5 Comments


Non-Operator
The Importance of Storytelling and Community (Video)

A few things before I tell you my story of why I'm standing before you and stressing the importance of the FohBoh community:



  1. First and foremost, thank you for taking your time to watch this as I feel confident that the message will genuinely help you.

  2. Please make yourself comfortable with a snack and/or drink (as this video just surpasses the 10 minute…
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Added by Brooks Briz on November 29, 2010 at 9:30pm — 3 Comments

December promotions

What kind of specials or promotions are people doing for December?

Added by Kim Montanez on November 29, 2010 at 7:44am — No Comments


Non-Operator
How Cork’s Irish Pub leverages its Facebook Page

Facebook is taking over the world and I want make sure bars and restaurants get in on the action and start to engage their customers and participate at THEIR chosen place of engagement.



This video gives a great example of how to leverage a Facebook Page as a bar owner to engage customers, keep them informed as to the latest promotions and keep them in the loop as to what’s going on in the bar when they’re not sitting there with a glass in their hand!



Cork’s Irish Pub has… Continue

Added by Barry Chandler on November 29, 2010 at 5:00am — 2 Comments

Tasty Online Marketing for Restaurants

Upon my arrival to Phoenix, AZ - I had the pleasure of meeting April Holle of Made Better Studio. Its sister companies, Business Made Better and Design Made Better are the educational support for Made Better. While learning more about what each of them do, I stumbled upon an interactive tool for small businesses - which helps them with their market strategy by using specific areas of social media for their industry.


I found the following article, which is tailored for the…
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Added by Geoff Snyder on November 28, 2010 at 12:30am — 2 Comments

The Art of Hospitality- Nature vs Nurture?

hat exactly is hospitality? Is it a concept that is inherent in our employees or is it an art form that needs to be taught to our team? I have long been intrigued by this question as I am in restaurants daily. We have all experienced the hostile begrudging grunts of some as well as the outgoing personable greetings of others. Is it nature or nurture? Is this a learned behaviour? Can we train employees to be hospitable? I would be very interested in hearing…

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Added by Nancy Perla on November 26, 2010 at 9:48am — No Comments


Non-Operator
Happy Thanksgiving -- more reasons to be thankful

Hi, all -- last year I filled this space with some predictable, and some less predictable, reasons to be thankful we’re connected with the restaurant and food industry. Some of you responded on the web site, and more in emails, with supporting, or additional, thoughts, and for that I’m most appreciative.…

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Added by Rod Guinn on November 25, 2010 at 3:30am — No Comments

SF restaurants banned from offering toys or other free incentives in most current kids’ meals.

From the California Restaurant Association.



Despite strong opposition by the California Restaurant Association, restaurateurs, chain restaurants and San Francisco constituents, on Nov. 2, the San Francisco Board of

Supervisors passed legislation that will effectively ban restaurants

from offering toys or other free incentives in most current kids’ meals.

On Nov. 12, Mayor Gavin Newsom took a stand against this overreaching

and…
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Added by Michael L. Atkinson on November 24, 2010 at 3:15pm — No Comments


Operator
Giving Thanks: We Owe It To Each Other

Did you blink?



Did you miss this year too?



Can you believe that this week ushers in the holiday season and fires the racing pistol shot for all shoppers to get out there and do their consumer duties?

To begin the blind panic for door buster sales that offer the guests 60” LCD TV’s for $100 (only 4 per store until 5:17AM)?



This is also the time that most companies crank up their customer service to dazzle customers… Continue

Added by Ty Sullivan on November 23, 2010 at 8:30pm — 5 Comments

If I Were a Manager...

I was inspired by Bill Campion's post, so decided it was time to chime in.

If I were a Manager....

I would make sure the back dock looked just as clean and organized as the front door. Delivery drivers should get the same courtesy as our guests.

I would consider the type of volume and business when making a schedule. Yes, Friday nights are…

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Added by Stoligirl on November 23, 2010 at 8:00am — 3 Comments


Non-Operator
What is “Facebook Places” and why should you care?

As Facebook grows in popularity, every change they make or feature they add becomes increasingly more relevant to us in business. Facebook is no longer about college kids keeping up with each others photos from the weekend, it has become a platform where we interconnect all aspects of our social lives. For bars and restaurants this is particularly important as more and more potential… Continue

Added by Barry Chandler on November 23, 2010 at 2:00am — No Comments

Your Tweets: A Lot of Hot Air?

We all know those people. The words come tumbling out of their mouth without much reason or purpose...they just blab on and on, unaware that their audience is quickly shutting down. We have also heard that “an unexamined life is not worth living”. Your restaurant’s tweets shouldn't be any different. Some of you have chosen not to join the Twit-o-sphere while others jumped in tweet first.



If you’ve been tweeting or want to…

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Added by Josh Hersh on November 22, 2010 at 10:00pm — 1 Comment

GTB Attends 2010 Legislative Gala

Now in its fourth year, The B-CC Chamber of Commerce combined two successful annual events, the Legislative Reception and the Fall Gala, CELEBRATE, for one great evening on Wedneday, October 27. This annual gala allowed Chamber members and government officials to meet and discuss issues that are important to our community and local economy.…

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Added by Mary Beall Adler on November 22, 2010 at 9:30am — No Comments

Can you put a price on customer loyalty?

I'm mad and I don't want to take it anymore - it being abuse from companies that seem to no longer value customer loyalty. For more decades than I wish to disclose, I've been a loyal customer of The New York TImes. I began subscribing after graduate school but read it growing up and at college before that. That's a lot of years.


Today the Sunday Times, the only print paper I receive any longer, did not come. I knew they'd been on my floor because my neighbor's Boston Globe…
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Added by susan holaday on November 21, 2010 at 8:28am — 2 Comments


Non-Operator
Congratulations Shakespeare's

I want to take time to congratulate and recognize Shakespeare's Piza in Columbia, Missouri, for winning "Good Morning America's" Best College Hangout Challenge !

Shakespeare's has pizza , like no other, and it's the atmosphere and the people at Shakespeare's that makes it so

special.

Shakespeare's is across the street from the University of Missouri-Columbia, about three blocks from Columbia College (where I graduated), and around the corner from where I…

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Added by Keith Bernhardt on November 21, 2010 at 7:30am — 1 Comment


Non-Operator
The Green Bin Program collects organic waste (fruit and vegetables scraps, paper towels, coffee grinds, etc.) and turns it into compost. The Green Bin Program currently services 510,000 single-famil…

The Green Bin Program collects organic waste (fruit and vegetables scraps, paper towels, coffee grinds, etc.) and turns it into compost.

The Green Bin Program currently services 510,000 single-family households. After a successful pilot program in 30 multi-unit residential buildings, the Green Bin Program is…

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Added by CHEF C on November 19, 2010 at 11:38am — No Comments


Non-Operator
20 things your service staff should NEVER do

As owners and managers, we are sometimes blinkered as to the actual experiences being had by our customers as we delegate more and do our “top level” thinking. With this in mind, now is a good time to sit down with your staff and remind them of this list of 20 things they should never do. Maybe you have other suggestions too? Let me know in the comments.



1. Hide the service… Continue

Added by Barry Chandler on November 18, 2010 at 9:32pm — 4 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Customer traffic levels behind RPI decline

Softer customer traffic resulted in the Restaurant Performance Index registering a moderate decline in June.  -More

Subway tops social media index, Chipotle bumped from Top 10

Digital CoCo's Restaurant Social Media Index determined the top digital influencers for the second quarter, with Subway retai -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Main Event Entertainment to Open First Center in the Rio Grande Valley

Main Event Entertainment, the fastest-growing family entertainment center in America, is celebrating its new center opening in Pharr, Texas, a suburb near McAllen in the Rio Grande Valley. Doors will open to the public at 9 a.m. on August 6.

Darden Announces Leadership Succession Plan

Darden Restaurants, Inc. (NYSE: DRI) announced that Clarence Otis is stepping down as Chairman and Chief Executive Officer of the Company. Darden's Board of Directors has appointed the Company's current Independent Lead Director, Charles A. Ledsinger, Jr., as Independent Non-Executive Chairman of the Board, effective immediately. The Company also announced that it has amended its corporate governance policies to provide for the separation of the Chairman and Chief Executive Officer roles.

National Restaurant Association Statement on NLRB Joint Employer Decision

Today the National Restaurant Association issued the following statement regarding the National Labor Relations Board’s (NLRB) decision asserting McDonald’s Corporation is a joint employer of its franchisees:

National Restaurant Association Issues Support for Clearer ACA Definition of Seasonal Employment

The bipartisan legislation will align the definitions of seasonal employment in the Affordable Care Act and streamline the applicable large employer determination process.

Rising India, Inc. Announces Acquisition Strategy Toward a Sizable Slice of the QSR Pizza Pie

Rising India, Inc. (OTC: RSII), announces today it will immediately begin work toward the acquisition of up to 5 profitable stores in the popular Quick Serve Pizza Restaurant segment. Current targets are currently earning about $450,000 in revenues per year, per store. Acquisition of targets would provide immediate cash flow identified from profitable longstanding, absentee owner operations with proven model success.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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