Added by Phil Pearlman on November 30, 2010 at 2:00pm —
Ok, my turn. I tried to comment on Michael's blog
but after all the "gushing" I wanted to do it turned into its own full fledged blog. And as employee number one, I think I have earned some gushing rights. At FohBoh we dream big. Really big. I can't imagine a better group of people to be entering FohBoh's next chapter with. They are smart, motivated, passionate, and down right hilarious. They have become more than… Continue
Added by Sarah on November 30, 2010 at 11:00am —
Added by Michael L. Atkinson on November 30, 2010 at 8:30am —
A few things before I tell you my story of why I'm standing before you and stressing the importance of the FohBoh community:
- First and foremost, thank you for taking your time to watch this as I feel confident that the message will genuinely help you.
- Please make yourself comfortable with a snack and/or drink (as this video just surpasses the 10 minute…
Added by Brooks Briz on November 29, 2010 at 9:30pm —
What kind of specials or promotions are people doing for December?
Added by Kim Montanez on November 29, 2010 at 7:44am —
Facebook is taking over the world and I want make sure bars and restaurants get in on the action and start to engage their customers and participate at THEIR chosen place of engagement.
This video gives a great example of how to leverage a Facebook Page as a bar owner to engage customers, keep them informed as to the latest promotions and keep them in the loop as to what’s going on in the bar when they’re not sitting there with a glass in their hand!
Cork’s Irish Pub has… Continue
Added by Barry Chandler on November 29, 2010 at 5:00am —
Upon my arrival to Phoenix, AZ - I had the pleasure of meeting April Holle of Made Better Studio. Its sister companies, Business Made Better and Design Made Better are the educational support for Made Better. While learning more about what each of them do, I stumbled upon an interactive tool for small businesses - which helps them with their market strategy by using specific areas of social media for their industry.
I found the following article, which is tailored for the… Continue
Added by Geoff Snyder on November 28, 2010 at 12:30am —
hat exactly is hospitality? Is it a concept that is inherent in our employees or is it an art form that needs to be taught to our team? I have long been intrigued by this question as I am in restaurants daily. We have all experienced the hostile begrudging grunts of some as well as the outgoing personable greetings of others. Is it nature or nurture? Is this a learned behaviour? Can we train employees to be hospitable? I would be very interested in hearing… Continue
Added by Nancy Perla on November 26, 2010 at 9:48am —
Hi, all -- last year I filled this space with some predictable, and some less predictable, reasons to be thankful we’re connected with the restaurant and food industry. Some of you responded on the web site, and more in emails, with supporting, or additional, thoughts, and for that I’m most appreciative.… Continue
Added by Rod Guinn on November 25, 2010 at 3:30am —
From the California Restaurant Association.
Despite strong opposition by the California Restaurant Association, restaurateurs, chain restaurants and San Francisco constituents, on Nov. 2, the San Francisco Board of Continue
Supervisors passed legislation that will effectively ban restaurants
from offering toys or other free incentives in most current kids’ meals.
On Nov. 12, Mayor Gavin Newsom took a stand against this overreaching
Added by Michael L. Atkinson on November 24, 2010 at 3:15pm —
Did you blink?
Did you miss this year too?
Can you believe that this week ushers in the holiday season and fires the racing pistol shot for all shoppers to get out there and do their consumer duties?
To begin the blind panic for door buster sales that offer the guests 60” LCD TV’s for $100 (only 4 per store until 5:17AM)?
This is also the time that most companies crank up their customer service to dazzle customers… Continue
Added by Ty Sullivan on November 23, 2010 at 8:30pm —
I was inspired by Bill Campion's post, so decided it was time to chime in.
If I were a Manager....
I would make sure the back dock looked just as clean and organized as the front door. Delivery drivers should get the same courtesy as our guests.
I would consider the type of volume and business when making a schedule. Yes, Friday nights are… Continue
Added by Stoligirl on November 23, 2010 at 8:00am —
As Facebook grows in popularity
, every change they make or feature they add becomes increasingly more relevant to us in business. Facebook is no longer about college kids keeping up with each others photos from the weekend, it has become a platform where we interconnect all aspects of our social lives. For bars and restaurants this is particularly important as more and more potential… Continue
Added by Barry Chandler on November 23, 2010 at 2:00am —
We all know those people. The words come tumbling out of their mouth without much reason or purpose...they just blab on and on, unaware that their audience is quickly shutting down. We have also heard that “an unexamined life is not worth living”. Your restaurant’s tweets shouldn't be any different. Some of you have chosen not to join the Twit-o-sphere while others jumped in tweet first.
If you’ve been tweeting or want to… Continue
Added by Josh Hersh on November 22, 2010 at 10:00pm —
Now in its fourth year, The B-CC Chamber of Commerce combined two successful annual events, the Legislative Reception and the Fall Gala, CELEBRATE, for one great evening on Wedneday, October 27. This annual gala allowed Chamber members and government officials to meet and discuss issues that are important to our community and local economy.… Continue
Added by Mary Beall Adler on November 22, 2010 at 9:30am —
I'm mad and I don't want to take it anymore - it being abuse from companies that seem to no longer value customer loyalty. For more decades than I wish to disclose, I've been a loyal customer of The New York TImes. I began subscribing after graduate school but read it growing up and at college before that. That's a lot of years.
Today the Sunday Times, the only print paper I receive any longer, did not come. I knew they'd been on my floor because my neighbor's Boston Globe… Continue
Added by susan holaday on November 21, 2010 at 8:28am —
I want to take time to congratulate and recognize Shakespeare's Piza in Columbia, Missouri, for winning "Good Morning America's" Best College Hangout Challenge !
Shakespeare's has pizza , like no other, and it's the atmosphere and the people at Shakespeare's that makes it so
Shakespeare's is across the street from the University of Missouri-Columbia, about three blocks from Columbia College (where I graduated), and around the corner from where I… Continue
Added by Keith Bernhardt on November 21, 2010 at 7:30am —
The Green Bin Program collects organic waste (fruit and vegetables scraps, paper towels, coffee grinds, etc.) and turns it into compost.
The Green Bin Program currently services 510,000 single-family households. After a successful pilot program in 30 multi-unit residential buildings, the Green Bin Program is… Continue
Added by CHEF C on November 19, 2010 at 11:38am —
As owners and managers, we are sometimes blinkered as to the actual experiences being had by our customers as we delegate more and do our “top level” thinking. With this in mind, now is a good time to sit down with your staff and remind them of this list of 20 things they should never do. Maybe you have other suggestions too? Let me know in the comments.
1. Hide the service… Continue
Added by Barry Chandler on November 18, 2010 at 9:32pm —
Added by Richard Heaps on November 18, 2010 at 5:20pm —