Voice of the Restaurant Industry
P.F. Chang's seemingly came out of nowhere years ago to take a leadership position as the first national Chinese restaurant chain. Darden did the same thing years earlier with Olive Garden in the Italian segment. Even before that (now I'm showing my age) Victoria Station in the steak segment. So, I ask, who is it going to be in the Hot Hot Sushi segment.
Why is it that some restaurants just keep plugging along; year after year. How can they keep improving and stay fresh, stay relevant and comp year over year? Why is it that some restaurants lose steam, even if they are still relevant and still offer good food and service in a clean, inviting atmosphere?
I was in Campbell, California last night looking for a new dining experience. I found an interesting Mexican fast-casual restaurant that was packed at about 7:30 PM. It was brightly…Continue
Added by Michael L. Atkinson on November 3, 2007 at 10:31am — No Comments