September 2011 Blog Posts (40)


Non-Operator
Lessons from the Red Sox

The Perfect Mix

Yes, the restaurant looks great: it’s clean, it’s inviting, and it’s comfortable.  Lighting is just right and conversations can be had without whispering or screaming.  The parking lot has easy access from the street, the lot is well-lit, and parking spaces are well laid out.  The menu seems to be iron-clad: tried and tested.  Yet, the customers are staying away in droves.  Sales are…

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Added by Paul Letendre on September 30, 2011 at 6:51pm — No Comments


Non-Operator
The Top 5 Twitter mistakes you should avoid at all costs

 

1. “Shouting” specials at your followers

 

There is a tendency among businesses new to Twitter to simply use their account as a way to announce daily happy hour specials or menu changes without interacting with their fans.…

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Added by Barry Chandler on September 30, 2011 at 5:30pm — No Comments


Non-Operator
News Flash For Lenders And Investors (again)

I spend much of my life with the investors, lenders, builders, and leasing companies who provide capital to this industry.  Let’s just acknowledge at the outset that, without them, the restaurant industry would not exist -- at least not in the grand scale, and immense variety, that we see it today.  Many thanks to them for making it all possible; after all (just to cite a few statistics which bear repeating) ... this…

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Added by Rod Guinn on September 29, 2011 at 3:30am — No Comments

Chicago's First Pop Up Dinner with The Wagyu Wagon

Chicago's The Wagyu Wagon food truck raised funds through Kickstarter to equip their truck with state of the art equipment. Now they are bringing their gourmet meals indoors for a sit down dining experience. Their first pop up dinner will be on Oct 3 at Ipsento Coffee House. 

 

Guest will have three different dinning options:

A) Tempe Banh Mi - marinated tempe sauteed then drizzled with peanut sauce topped with do chua (pickled jicama, carrots, cucumber), fresh cilantro,…

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Added by Todor Krecu on September 28, 2011 at 4:00am — No Comments

FSMU Reflections - My Top Moments



 

So it’s been a week since we gathered in San Francisco for the first ever Foodservice Social Media Universe Conference and I am finally getting the chance to sit and really reflect on everything that went on in those short two days.  Wow.

 



Even as a person that is immersed in the…

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Added by Sarah on September 27, 2011 at 4:30pm — 10 Comments

Small Plates Make Big Profits

There has been a lot of talk in the food industry about the snacking trend as well as the popularity of small plates. This trend, which started as a way to introduce new dishes to restaurant menus without the fear of loosing profits on an unpopular dish, has grown into a major…

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Added by MenuMax™ on September 27, 2011 at 8:34am — No Comments


Non-Operator
INDEPENDENT RESTAURANTS ADAPTING FORMULA a guest post by Cosmo Nicastro

This is a guest post from Cosmo Nicastro.  Cosmo is the founder and senior advisor of the Food Service Advisor.   Their services include management and financial consulting, training for front of house and training for back of house.  Their training modules are among the best in the industry and deal with all aspects of food service challenges.   …

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Added by Paul Letendre on September 26, 2011 at 11:00am — No Comments


Non-Operator
Should staff be allowed to drink at the bar after a shift?

The second post in our series poling the opinion of hospitality industry professionals (read the first post HERE) is again related to how management handles…

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Added by Barry Chandler on September 24, 2011 at 4:00am — 2 Comments

Is your restaurant Twitter-pated?

By Zac Bond, Content Manager for Waitrainer

Are restaurants using social media to their greatest advantage? In July of this year it seemed like the market was dominated by hip, nimble fast-casual joints like, say, Wow Bao (@baomouth)— who have successfully established a unique personality for their Twitter account, and use it to give away stacks of steamed buns and promote goodwill among all who interact with them. Or Jimmy John's…

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Added by Waitrainer on September 23, 2011 at 9:30am — No Comments


Non-Operator
Top 5 reasons bars and restaurants need to pay attention to Foursquare

1. Rewards

 

Foursquare provides an easy (and free) opportunity for you to reach out to current customers and give them incentives for continuing to give you their business.



Promotions such as a free drink for patrons after every five…

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Added by Barry Chandler on September 22, 2011 at 5:00pm — No Comments

Facebook Changes - Again... and what it'll mean to you

Facebook is rolling out a ton of new stuff and what it'll mean to you is pretty well lined out in a post by Jesse Stanchuk at SmartBriefs. (let me know if you need the link - FohBoh has told me that they do not allow posting links - how social is that?)

In the post Jesse says -

  • This will happen again.
  • This is an opportunity.
  • This kind of user outrage happens every time.
  • This will happen to you, too.

It's a good perspective that…

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Added by Steven Groves on September 22, 2011 at 10:27am — No Comments


Non-Operator
14 Crappy Reasons for being in “the Biz”

14 Crappy Reasons

It’s common knowledge in the…

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Added by Paul Letendre on September 22, 2011 at 9:30am — No Comments


Non-Operator
American Barbecue: Delicious AND Nutritious?



 

It doesn’t take a nutrition analysis expert to discern that most barbecue fare is not traditionally seen as the picture of health.  Creamy coleslaw, buttery cornbread, cheesy macaroni, and fatty meats come to mind when most diners picture this beloved culinary treasure.

 

Don’t get me…

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Added by Alyson Mar, RD on September 21, 2011 at 2:33pm — No Comments


Operator
Just "Because": The Beatles Lessons in Customer Service

I believe that everyone should work as a waiter at one point in their life.

Not because the money is pretty darn good or because you get one shift drink that can turn into two or three if you are good chums with the bartender. Rather, they should become a waiter to learn the true value of great customer service and its rewards.

It worked for me and I can say, with no…

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Added by Ty Sullivan on September 20, 2011 at 6:00pm — 1 Comment


Non-Operator
Are You A Sergeant Or A General?

For those of you who do not know me personally, I have a confession to make.  I am a huge history nerd.  This means that The History Channel’s “America: The History of Us” is taking up a large portion on my DVR.  I was watching the episode on World War II the other day when a particular statement from a General caught my attention.  He talked about the reasons soldiers fight.  He said that beyond all other reasons soldiers almost universally fight for the guy in the foxhole with… Continue

Added by David Hayden on September 19, 2011 at 8:36am — 1 Comment


Non-Operator
Leadership @or 4?

“Low-down -dirty- good for nuthin…”

I still remember the first time I heard my Grandfather

deliver his ultimate displeasure with another human being.  It was his considered opinion that you could

be “good at” something and still be “good for nothing.”  As he saw it there were people who were darn

fine farmers, welders, mechanics, truck drivers, hunters, and so on, but if

your positive-character flag wasn’t flying high, he’d keep his distance.

When it comes right…

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Added by Chase Leblanc on September 16, 2011 at 3:33pm — No Comments


Non-Operator
More Butts in Seats

Keep Them Coming

The previous two guest blogs were from folks who are pretty savvy when it comes to getting more “butts in seats.”  Getting guests in the first time and getting them to come back, again and again - that’s basically what the restaurant business is all about. 

Chain restaurants are very good at this, -getting them in, getting them back; the numbers would suggest that they are…

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Added by Paul Letendre on September 16, 2011 at 10:30am — No Comments

A Tale of Three Restaurants (Part 3 of 3)

This three part series will highlight three very different restaurant training styles.

For part one, click here.

For part…

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Added by Waitrainer on September 15, 2011 at 4:30pm — No Comments

The Time for QR Codes is Still...Now!

Article first published as The Time for QR Codes is Still...Now! on Technorati.



The demand for mobile information is extreme. Immediate and direct access to “more” has become an expected ever-present service.



A new initiative from Mellville House Publishing, called HybridBook,… Continue

Added by John Lawrence on September 15, 2011 at 10:00am — No Comments


Non-Operator
The Top 5 Facebook mistakes bars & restaurants make

1. Your URL is not customized



We know there are those among you who pay little or no attention to that long horizontal box at the top of your web browser. For those people it may seems irrelevant that your bar’s Facebook page has random digits at the end of its…

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Added by Barry Chandler on September 15, 2011 at 6:30am — 2 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Customer traffic levels behind RPI decline

Softer customer traffic resulted in the Restaurant Performance Index registering a moderate decline in June.  -More

Subway tops social media index, Chipotle bumped from Top 10

Digital CoCo's Restaurant Social Media Index determined the top digital influencers for the second quarter, with Subway retai -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Main Event Entertainment to Open First Center in the Rio Grande Valley

Main Event Entertainment, the fastest-growing family entertainment center in America, is celebrating its new center opening in Pharr, Texas, a suburb near McAllen in the Rio Grande Valley. Doors will open to the public at 9 a.m. on August 6.

Darden Announces Leadership Succession Plan

Darden Restaurants, Inc. (NYSE: DRI) announced that Clarence Otis is stepping down as Chairman and Chief Executive Officer of the Company. Darden's Board of Directors has appointed the Company's current Independent Lead Director, Charles A. Ledsinger, Jr., as Independent Non-Executive Chairman of the Board, effective immediately. The Company also announced that it has amended its corporate governance policies to provide for the separation of the Chairman and Chief Executive Officer roles.

National Restaurant Association Statement on NLRB Joint Employer Decision

Today the National Restaurant Association issued the following statement regarding the National Labor Relations Board’s (NLRB) decision asserting McDonald’s Corporation is a joint employer of its franchisees:

National Restaurant Association Issues Support for Clearer ACA Definition of Seasonal Employment

The bipartisan legislation will align the definitions of seasonal employment in the Affordable Care Act and streamline the applicable large employer determination process.

Rising India, Inc. Announces Acquisition Strategy Toward a Sizable Slice of the QSR Pizza Pie

Rising India, Inc. (OTC: RSII), announces today it will immediately begin work toward the acquisition of up to 5 profitable stores in the popular Quick Serve Pizza Restaurant segment. Current targets are currently earning about $450,000 in revenues per year, per store. Acquisition of targets would provide immediate cash flow identified from profitable longstanding, absentee owner operations with proven model success.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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