September 2009 Blog Posts (114)

"Wax On, Wax Off"

Are you a food server that's "going through the motions?" If so, keep it up. You are absolutely doing the right thing. Just be sure your priorities are in alignment with those of your employer and your values as a professional.

So, what I am referring to? 'Going through the motions' can mean cultivating an attitude of service before you even clock in. You have studied the wine and food menu so thoroughly (with the help of online resources that your… Continue

Added by Michael Biesemeyer on September 4, 2009 at 1:25pm — 3 Comments

Valuing the Intangible -- Part 1

“Not everything that can be counted counts, and not everything that counts can be counted.” -- Albert Einstein

This will start some arguments (er, reasoned discussions). First, a little (simple) mathematics to set the stage:

[Note, I’m deliberately using data which is several months old, and one very large company, because I don’t want this to be about the company, but an illustration of something much more general.]

According to a report… Continue

Added by Rod Guinn on September 4, 2009 at 3:00am — 4 Comments

The Rapid Rise of Slow Drinks

“Slow down, you move too fast. You've got to make the morning last.”

The 59th Street Bridge Song (Feelin' Groovy)

Simon & Garfunkle

There is no question that energy drinks have not only enervated people but the beverage market as well. Sales of energy boosting beverages have grown from $1.2 billion in 2002 to $6.6 billion in 2007. The market research firm Packaged Facts projects that the market will reach $9.3 billion by 2011. Even in India, the… Continue

Added by Mathew Mandeltort on September 3, 2009 at 1:40pm — 3 Comments

Pie for life or pie in the sky

Who doesn’t love pie? Blueberry, chocolate silk, lemon meringue, and coconut custard – these are a selection of some of my favorites. If you love pie, really, really love pie there is a company in Texas, Royer’s , who will send you a pie a month for your lifetime.

For just a small fee

Get a jump on the holidays and sign your pie lover up for a lifetime of pies - read the complete story at the… Continue

Added by Dara Bunjon on September 3, 2009 at 6:05am — 1 Comment

Food safety, handwashing and Swine flu - OH MY part 2

I am reposting a link to an interview I did back in May on food safety in restaurants. I think it is very relevant with the on set of H1N1 - Swine Flu again this fall.

Click HERE to read the full interview. When first published the CDC tweeted a link to the story.

Added by Dara Bunjon on September 3, 2009 at 6:02am — No Comments

Ethanol and Corn Dancing Again

Several months ago I wrote about the relationship of corn and ethanol and how inflated corn prices, amongst other factors, were causing the ethanol industry to come to a crossroad. If you remember, ethanol producer margins were struggling and financial demand incentives for their product were basically nil. The chart of the week is the economic incentive for gasoline blenders to utilize ethanol. What in the world does this have to do with the food commodity markets? A lot and then some. Why?… Continue

Added by David Maloni on September 3, 2009 at 4:30am — No Comments

What's your "Secret Sauce"?

People are creatures of habit. My 89 year old mother in-law is no exception. Every visit finds us taking her to dinner at her favorite restaurant. I am not complaining mind you--I enjoy visiting and dinner out. She likes this particular place because-- well they know her and make her feel welcome. I like it because it’s clean, well run, with good food and service. They’re located in a small college town in a very rural part of Northern California. This visit was no different than any other with… Continue

Added by Les on September 2, 2009 at 10:17pm — No Comments

What are my Options?

Earlier this week I had the opportunity to attend a brilliant presentation at the Western Foodservice & Hospitality Expo in San Diego about creative solutions for developing healthy menus. I have to be honest with you and admit that one of my close colleagues was one of the co-presenters, and I may have had a hand in some of the content, but all the same BRILLIANT. I thought that for this week’s blog I would share a few points from the presentation with you.

Let’s start with some… Continue

Added by Alyson Mar, RD on September 2, 2009 at 9:25pm — 1 Comment

Social Media 101: Youtube for the FOH

If you are considering introducing social media to your FOH staff, Youtube might be the best place to start. Video is a powerful tool, whose influence online has been...well, do I really need to go on? It will have an immediate impact on your staff culture if and when you start using it.

You can embed your videos into your company blog or social networking site. You can use video to make announcements, introduce new wines, promote the… Continue

Added by Michael Biesemeyer on September 2, 2009 at 11:51am — 1 Comment

13 cases of bananas later

Delivering on scarcity is one key to business success. If people are thirsty, open a drink stand. If healthy options are in demand, but aren't being delivered, add them to the menu. We all know this.

We sell software, but we're closing our booth at the Western FoodService and Hospitality Expo in San Diego, conspicuous because we delivered 13 cases of bananas to prospects and onlookers.

In the center of a very busy tradeshow where people are borderline burnt out on… Continue

Added by Erle Dardick on September 1, 2009 at 11:00pm — 6 Comments

Capital Formation

Capital Formation . Two words that scare the hell out of entrepreneurs. The notion of going through this process, particularly at an early stage, brings on such anxiety, that in many cases, success is not an option.

As a “recovering” investment banker, I have been involved in many, many financing efforts for many different companies in a wide array of industries. Rarely in the start up phase though. Venture capital is quite different from private equity.

Many of the small… Continue

Added by Michael L. Atkinson on September 1, 2009 at 6:41pm — 2 Comments

Inhospitable at what cost?

This is an industry that has, at its heart, hospitality and many years ago, the National Restaurant Association had as a slogan, “We’re glad you’re here.”

Somewhere along the way, that spirit got a bit dampened. Not that the industry is no longer hospitable, by and large. But somehow, in the flush years, some began to be less focused on being glad the guest was there and more focused on reaping the benefits of the visit.

And so it was that this summer, a woman with a… Continue

Added by susan holaday on September 1, 2009 at 6:11pm — 2 Comments

Announcing the launch of FohBoh Social Media Analytics™ - Reputation Management Services

In addition to our recently launched FohBoh Social Media Kitchen™ [SMK] in June, we are pleased to announce the official launch of FohBoh Social Media Analytics™ [SMA] services to restaurants and foodservice industry brands.

Social media is a powerful force of change and much more than blogs. Social media is people sharing content in and between social networks. In the old days, there were forums, message boards and opinion sites. But now, there is… Continue

Added by FohBoh on September 1, 2009 at 12:40pm — 3 Comments

We "Still" Have a Long Way to Go

We are exhibiting at the Western Foodservice & Hospitality Expo in San Diego. The turnout is surprisingly good...compared to last year. The mood is much better and I get the sense that operators believe the economy is showing signs of recovery.

On the social media front...still mostly dear-in-the-headlights. It will just take time. Social media is greater than Facebook and Twitter. There are many hundreds of companies or "tools" that we can use to network, express and share. This… Continue

Added by Michael L. Atkinson on September 1, 2009 at 10:40am — 8 Comments

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Social Wine Club for Craft Wineries


Kids LiveWell atwitter over Twitter party

In its continuing effort to promote more nutritious and flavorful children's menu options, the NRA will hold a Twitter party  -More

Starbucks could become top on-premise wine seller in U.S.

Starbucks is planning to slowly expand its evening sales of wine, beer and small plates to thousands of selected stores throu -More

The evolving nature of snacks

Snacks have shifted from an after-school treat to a meal alternative as meal times become more fragmented.  -More


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National News

Wahlburgers Announces Expansion Plans Including Franchise Agreement in Philadelphia

Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.

Chipotle Mexican Grill, Inc. First Quarter 2014 Revenue Up 24.4%

Comparable restaurant sales increased 13.4% - Restaurant level operating margin was 25.9%, a decrease of 40 basis points

Jamba Juice Announces Grand Opening of New St. Louis, MO Location

Jamba Juice Company announced the brand’s continued expansion in the St. Louis market with the opening of a Jamba Juice® store at 11477 Olive Blvd. on April 16, 2014.

Expert in Real Estate Analytics Joins Luna Grill

Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.


If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.


TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

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