Featured Blog Posts – August 2011 Archive (31)


Non-Operator
Shake It Like a Polaroid Picture: Selecting a Cocktail Shaker

In the 1920's, speakeasies around the United States shared a collective ambient sound. A steady rhythm of “shka shka shka” was heard in the background of whispered passwords and secret knocks. The busy barkeep's cocktail shaker constantly sloshed gin and sweet mixtures into tasty concoctions, masking the bathtub varietals harsh and unsavory flavor. This familiar tool quickly became associated with the… Continue

Added by Maggie Moulatsiotis on August 31, 2011 at 4:00pm — 2 Comments


Non-Operator
New bar still under construction? It’s not too soon for social media

There are few things as stressful and time consuming as opening a new restaurant or bar. You are essentially balancing the pressure of moving with what is a major change in your business. Free moments are going to be few and far between.



But don’t use that easy excuse to ignore the…

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Added by Barry Chandler on August 30, 2011 at 6:00pm — No Comments

How to Make a Happy Customer | Who are Customers







Marcus Guiliano is the chef & owner of Aroma Thyme Bistro located in the bountiful Hudson Valley of New York. Chef Guiliano has been an advocate for over 10 years on healthy, sustainable, local & real food. He found his mission in cooking when he reversed over a handful of medical conditions including 28 years of asthma. For more information visit… Continue

Added by Marcus Guiliano on August 26, 2011 at 10:40am — No Comments


Non-Operator
College students: "Give us healthier food."

Back to school time is here, and for a few thousand college freshmen the dreaded Freshman 15 is looming.  I remember college when a burrito with salsa qualified as a good wholesome meal with a serving of vegetables, and in the on campus dining halls the meal choices were typically covered in cheese or deep fried.  But the new generation of college students are a much more concerned with their health and wellness. 

 …

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Added by Alyson Mar, RD on August 24, 2011 at 3:33pm — 2 Comments


Non-Operator
8 Reasons Your Restaurant Needs A Website…

You’ve been putting it off. I don’t have time to create or maintain one. It costs too much money to have one done. My restaurant is too small to need one. I don’t know anything about computers or where to even start to get a website. These are a few of the excuses… Continue

Added by Michael Leaders on August 23, 2011 at 8:00pm — 9 Comments


Operator
“And…Scene": Passing of a Customer Service Rock Star & How to End a Bad Day

 

You don’t know Kevin Curtis. He’s not networking on Twitter or hawking his blog on Facebook or LinkedIn . He doesn’t lecture or write books.

 

The sad part is you won’t ever meet him because he died on August 16th, 2011.

 

But I…

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Added by Ty Sullivan on August 23, 2011 at 7:00pm — No Comments


Non-Operator
Customer Spotlight: The Big Bar



The Big Bar & Grill is located in Columbus on the campus of The Ohio State University. It is a popular watering h*** nestled in prime real estate near the university’s athletic facilities, off-campus student…

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Added by Barry Chandler on August 20, 2011 at 11:30pm — No Comments

Everything Is Different!

Article first published as Everything IS Different on Technorati.…



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Added by John Lawrence on August 19, 2011 at 6:00am — 2 Comments


Non-Operator
Take a seat for Twitter 101

New technology can be scary. Not quite “My son brought Snooki Polizzi home for Christmas dinner” scary, but it’s definitely an arena where apprehension occasionally rears its ugly head.



In an effort to assuage those icky feeling with regards to one of social media’s biggest and most…

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Added by Barry Chandler on August 18, 2011 at 8:00pm — No Comments

Food Truck Statistics

 

I borrowed this from Mashable. Very cool article about Food trucks.

 

The Social-Savvy Food Truck Series is supported by the Ben and Jerry’s Scoop Truck. For more information on the scoop truck and where it stops, …

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Added by Michael L. Atkinson on August 18, 2011 at 5:29pm — 1 Comment


Non-Operator
taking it on the chin

Indies Losing Ground

For the twelve months that ended on March 31st, 2011, restaurant receipts were up 2% (USA numbers).  That’s the good news, the not so good: restaurant closures were also way up.  Of the 9450 restaurants that closed, 8650 were independents.  The chains are kicking butt.  If this were a football score it would be like 72-3. 

How come, -you ask?  Because people are choosing to eat at…

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Added by Paul Letendre on August 16, 2011 at 2:11pm — No Comments

Video— New Star of Training Manuals

Everyone who has sat through a training video, raise your mouse.

Until just a few years ago, a restaurant's options for utilizing a training video were very limited.  The options were to purchase an off-the-shelf solution or invest heavily in a production company to produce something custom at hundreds of dollars per finished minute.  Regardless of cost or format, delivering restaurant training through video was difficult. 

Enter Streaming video.

Streaming video, with…

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Added by Waitrainer on August 16, 2011 at 12:30pm — 3 Comments


Non-Operator
Why you should never remove Facebook comments, even the bad ones

Everybody loves to read something nice. That goes double when the something nice is about your business. “Had a great time Friday night!” “The new sound system rocks!” “Your toilet paper is the softest!” It’s all good.



But what happens when a customer (gasp!) has a complaint? Be…

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Added by Barry Chandler on August 11, 2011 at 6:30am — 2 Comments


Non-Operator
Designing to Dine

"I feel like a VIP in here"

 

 

A restaurant's front of house design reflects the establishment's concept well before a guest is able to browse the menu. The overall layout and feel of the dining area broadcasts a message…

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Added by Maggie Moulatsiotis on August 10, 2011 at 2:00pm — No Comments


Operator
Rise of the Planet of The Social Media Apes

We are all familiar with the Planet of The Apes storyline yes? How the apes evolve, take over the planet, enslave man and, as we saw in the first 5 movies, they lived a very technologically free existence. Now comes the new updated movie “Rise of the Planet of the Apes” and my question becomes; since we have changed so much…

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Added by Ty Sullivan on August 9, 2011 at 7:00pm — No Comments

Is GroupOn good for business? Over 80% of GroupOn customers are dissatified?!

I get to peruse through a lot of articles every day and one that stood out today was one that was titled "Merchants Split on Groupon Satisfaction" (seems I cannot put a link here, but you can search and find it on eMarketer.com)  The stat they report is that over 80% of merchants who use GroupOn… Continue

Added by Steven Groves on August 9, 2011 at 2:10pm — 3 Comments


Non-Operator
How did 500,000 people build a Sports Bars at no cost?

Why online of course!

 

ESPN has teamed up with Samsung and Disney-owned Playdom Online Games to create the Sports Bar and Grill application. The game was launched just over three weeks ago and…

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Added by Barry Chandler on August 9, 2011 at 6:52am — No Comments


Non-Operator
How Many Times Have You Heard This One?

 

 

Communication is the key to success!   If we have heard it once we have heard it a gabillion times.  It’s easy to say and much harder to do.  Why do organizations typically struggle with communication?  I realize opinions are like noses - everyone has one.  Allow me to offer several on this important topic.

 

The Telephone Game

 

If you are of a certain…

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Added by Bill Campion on August 9, 2011 at 6:00am — 2 Comments

A Tech Solution to Food Allergies

Much of the talk about transparency and food served at restaurants has to do with Congressional action, posting nutrition facts on menus, and the debate over what size of restaurant chain can actually comply without suffering a significant financial  hit.

I'm loving how this…

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Added by Josh Hersh on August 9, 2011 at 5:42am — 2 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Kids LiveWell atwitter over Twitter party

In its continuing effort to promote more nutritious and flavorful children's menu options, the NRA will hold a Twitter party  -More

Starbucks could become top on-premise wine seller in U.S.

Starbucks is planning to slowly expand its evening sales of wine, beer and small plates to thousands of selected stores throu -More

The evolving nature of snacks

Snacks have shifted from an after-school treat to a meal alternative as meal times become more fragmented.  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Wahlburgers Announces Expansion Plans Including Franchise Agreement in Philadelphia

Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.

Chipotle Mexican Grill, Inc. First Quarter 2014 Revenue Up 24.4%

Comparable restaurant sales increased 13.4% - Restaurant level operating margin was 25.9%, a decrease of 40 basis points

Jamba Juice Announces Grand Opening of New St. Louis, MO Location

Jamba Juice Company announced the brand’s continued expansion in the St. Louis market with the opening of a Jamba Juice® store at 11477 Olive Blvd. on April 16, 2014.

Expert in Real Estate Analytics Joins Luna Grill

Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

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