August 2009 Blog Posts (88)

Is Pizza Hut's iPhone app a success?

The Pizza Hut iPhone app has been downloaded over 100,000 times. What does this mean for them? How will it affect their sales? How do I get an app for my restaurant? These are the questions that come to mind.

Well first things first. It's a great looking app. The design team that put it together did an excellent job. It's sexy, fun, and functional.

So what does a great looking app get you? Well, it gets you 100,000 downloads.… Continue

Added by Jeff Schacher on August 4, 2009 at 7:37am — 3 Comments

Non-Operator Restaurant Dinnerware - Give your customers an awesome dining experience

Over the past few decades, the food service industry has turn out to be more as commercial enterprises. Focusing on various factors like changing times, demand and tastes of customers, adequate changes have been integrated in the art of restaurant management in recent times. Today for any restaurant owner it is necessary to provide everything that is printed on a menu card. Besides this, it has become very important for restaurants to work efficiently by stocking… Continue

Added by WaldoWares on August 4, 2009 at 12:19am — 1 Comment

Operator Cutting Through The SPAM to Get to The Ham! Notes From the Twitter Trenches!

Two weeks ago I was a special guest on a Web 2.0 panel for the Manhattan Chamber of Commerce regarding the success our restaurant is having with Twitter. One of the guests brought up a great question:

“I started a Twitter campaign but I’m getting more “spam” type accounts than actual locals. What can I do Ty Sullivan?”

I nodded my head and began to dig feverishly through my mind that was cluttered with waves of caffeine to find the… Continue

Added by Ty Sullivan on August 3, 2009 at 10:00pm — 6 Comments

Restaurant Product Placement in Online Auctions vs. Media -A New Channel for Marketers/Advertisers; A fresh look at ROI Metrics

Consumers, especially in the US, have noticed product placement on popular television shows and hit movies; one may have recognized their favorite cereal box on “Seinfeld” or coffee mug on “Friends”. As consumers are still continually blasted with an overwhelming amount of advertising, marketers have been forced to find other outlets to get their brand messages across and product placement is taking the lead.

Every year, marketers/advertisers set their annual budget which includes… Continue

Added by Kaijsa Kurstin on August 3, 2009 at 12:29pm — No Comments

Non-Operator Political Correctness Strikes Resort Properties

If your establishment is located in a resort or gaming area you may be the victim of a need to "save face" when an organization considers not booking functions and meetings in an area thought to appear too lavish.

John Couwels, writing for CNN, discusses the issue.

Story Highlights

* Lawmakers object to government agencies discouraging meetings in resort… Continue

Added by Paul Green on August 3, 2009 at 8:40am — 1 Comment

Non-Operator Join The War Against Weak Words!

Have you ever invited someone to a party and their response is, “I’ll try to make it”? When a person responds to your invitation in this manner, how often does he or she actually show up? If your experience is like mine I’d say their chances of being at your party are slim and none. Why do you suppose that is?

In my opinion it has everything to do with the language we use. That little 3-letter word is what practically guarantees your invitee is a no show. In my book, TRY qualifies as… Continue

Added by Bill Campion on August 3, 2009 at 7:01am — 1 Comment

How to Win at the Game You Call "Work"

I see the same people every day.

They come to work, they clock in, they routinely go through the motions, they clock out and they go home.

Five or six days a week, the same thing, nothing ever changes.

What is going on people!

Is this the American Dream?

Does it get any better than that?

No wonder it's so hard to train some of my associates. They bring a negative mindset into the work environment.

How do you motivate this type of… Continue

Added by Bill Baumgartner on August 2, 2009 at 7:21pm — 6 Comments