The other day I went to the hospital (a very rare occurrence) for a routine colonoscopy - my first. I entered the building filled with anxiety and trepidation, somewhat expecting a miserable experience. The first person I encountered, a nurse, was welcoming and smiling, friendly and helpful. She asked me to wait at a desk for a woman who could take my information.
I was heartened. Her friendliness eased the anxiety and I began to feel like this might not be so bad after… Continue
Added by susan holaday on July 21, 2010 at 3:46am —
At home I have a two year old daughter.
She is your very typical two year old. Sings her A-B-C’s, creates Pollack inspired art on the wall with Crayola and discusses the philosophical disciplines with Beddy Bear and the family dog, Lily. But what really amazes me in my daily study of her development, is her (and children in general) keen awareness to the physical and mental mind set of those around her.
If she notices a slouched posture,… Continue
Added by Ty Sullivan on July 20, 2010 at 7:30pm —
We all use them and in some cases don’t even realize it. The military, I think, invented them. I particularly love SNAFU (Situation Normal, All 'Fouled' Up). As a kid, I heard my Uncle Jack, a WWII veteran, used this one a lot with a slightly more… Continue
Added by Michael L. Atkinson on July 20, 2010 at 6:30pm —
“You are what you eat” is such an interesting quote. Where did it come from? A lot people have (erroneously) attributed this to the great Escoffier, and sometimes equally great Careme. But neither is documented as saying this.
The real quote that has been shortened and misquoted as “You are what you eat” is actually a translation of the French phrase “Dis-moi ce que tu manges, je te dirai ce que tu es.” [Tell me what you eat and I shall tell you what… Continue
Added by Jennifer Hancox on July 20, 2010 at 2:31pm —
Receiving alcohol training is an important and mandatory part of the training techniques to help prep those workers in the service industry. Each state has different requirements, but all are necessary Continue
to help avoid any problems with the service of alcohol. Drinking alcoholic
beverages is a normal and often enjoyable part of many people’s evenings…
Added by Learn2Serve on July 20, 2010 at 1:04pm —
Last week I finally ended my extensive relationship with Blackberry. It was a solid two and a half year relationship, with relatively few bumps in the road. I'm still a huge fan...but I saw something I wanted more - a "smarter", faster, and more agile phone that would allow me to do my job and share my passion for all things food.
One of the first things I did after my phone was up and running was to post photos of food I ate at different restaurants. I LOVE sharing great… Continue
Added by Josh Hersh on July 19, 2010 at 8:00pm —
Wine Enthusiast Scored Pascual Toso Alta Reserve Syrah 2007 at 91 Points in its most recent issue (August 2010).
Among its many praises for the wine, the publication described the wine as “Deep as midnight in terms of flavors, with black fruits galore…”
Added by TGIC Importers on July 19, 2010 at 9:43am —
When I was a kid, I really looked forward to visiting my grandmother and grandfather. They lived 30 minutes away, but for me, it was like traveling to the other side of the world.
Grandma and Grandpa were a lot of fun. They were practical jokers. They once pulled into our driveway honking their car horn. When we ran outside, we were surprised to see their entire car filled with balloons. They’d tell off color jokes, now and again, and even took painstaking effort to… Continue
Added by David Rose on July 18, 2010 at 4:14pm —
Research company Compete has released the results of its first-quarter 2010 Smartphone Intelligence Survey, which studies how consumers are using iPhones, BlackBerrys, Android devices, and other smartphones.
The key result: consumers are increasingly turning to their phones to discover
local businesses. Businesses must shift their marketing… Continue
Added by Steven Wei on July 18, 2010 at 3:04pm —
The economic downturn in late 2008 set off a series of events leading to a complete shift in the culture at my restaurant. This was a neighborhood spot, the kind of place where 'waiters come to die'. There was very low turnover, a steady income, an appropriate level of autonomy, and a very wealthy clientele. I had been there for 7 years, an eternity in this industry.
Unfortunately, the pressures of reduced business and a bad management hire turned this once smooth operation… Continue
Added by FohBoh on July 16, 2010 at 8:30am —
As most of us know menu labeling laws only affect larger chain restaurants, but I am getting a lot more clients who are smaller chains and even independents. In an industry that vigorously fought menu labeling, why now are so many operators starting to provide nutrition information voluntarily. I thought up and researched a few reasons, and now I’d like to share them with you:…
Added by Alyson Mar, RD on July 14, 2010 at 7:00pm —
One of the staggering factoids that came out of last week's National Governor's conference was cited by Secretary of Agriculture Vilsack - "75 percent of American young adults ages 17 to 24 are unable to enlist in the military primarily because they fail to graduate high school,have a criminal record, or are physically unfit." …
Added by Joni Thomas Doolin on July 14, 2010 at 10:45am —
We’ve been going steady for a long time, but now I’m writing to tell you that we are through. I’m older now than when we first met, and frankly, I’m tired of the way you treat me. Do you even remember when we first met? I was 10 and on a family vacation to… Continue
Added by Chase Leblanc on July 14, 2010 at 9:17am —
There have been a lot of great posts here on FohBoh about listening to your customers online. Nate Bagley had a great post
a few weeks ago and Jenna Gross had a fantastic reminder
about acknowledging customers -- which is another way of listening to customers. I also wrote about a… Continue
Added by Josh Hersh on July 14, 2010 at 6:27am —
Coffee Fest Show is the first client I
landed for Chalkboarder, a company
I founded early in 2009, that provides social media strategies and
other services. The following is an Open Letter to members of the
Specialty Coffee Association of America, distributed by Chalkboarder on
behalf of our valued client, Coffee Fest. Jeffrey J Kingman,… Continue
Added by Jeffrey J Kingman on July 13, 2010 at 7:31pm —
If you haven't paid attention to location-based services like FourSquare, Gowalla, Whrrl, etc. its about time you do. Location-based services are at the intersection of where online and offline circles meet. When someone checks into a location on LBS they can allow their online community to see their physical location through the service… Continue
Added by Jill McFarland on July 13, 2010 at 2:24pm —
FohBoh has moved from its humble digs in a converted carriage house on a historic strip of old San Jose to an office park on Technology Drive just minutes from the new San Jose International Airport.
In true start up fashion, we subsisted for nearly a year in a space too small, too hot, and too funky for all our tastes. It's the Silicon Valley way; take an idea, find a garage, and tinker around until you find the right mix.… Continue
Added by FohBoh on July 12, 2010 at 11:00am —
Well, we have all celebrated July 4th and now find ourselves right in the middle of the year!
I find the middle of the year to be just as exciting as the beginning of the year.… Continue
Added by Kathleen Wood on July 11, 2010 at 8:30pm —
Added by Tony Treadway on July 11, 2010 at 10:07am —
To my peers in hospitality I need a favor to help me before opening my new Service Arts Institute (Schools for the Service Arts).and jumping headfirst into a new and exciting adventure in Service.
I'm finishing up my four-year full-time consulting assignment for a NY/NJ based Restaurant/ Catering Group and getting back to the Service Scene by hopefully opening some new Service Training Schools with Ed Godziszewski… Continue
Added by Ian Maksik on July 10, 2010 at 5:16pm —