Reported by foodem.com, the online wholesale food marketplace-

Whenever I go to the grocery store without my reusable bags I feel an incredible guilt. Not only will I be penalized with the 5-cent bag tax, but I’ll also be forced to either carry my groceries…

It's Friday night and it happened again - in the middle of the rush the POS system is locked up and no one can take orders.  I missed a critical order because it didn't print. I dread having to make menu changes - it will take me all day to figure out.  Customers are complaining that their order isn't right - because the point-of-sale system just doesn't work.  I can't start anything new - like online ordering - my POS system can't handle it.  Heck, I can't even find hardware that's…

After creating and uploading a nice cover picture for your business page (see the article "Facebook Timeline Design: how to make your page look nice" to learn step by step), you should work on your profile picture.…

Yes you can - “buy better than market price” and minimize food spend by using commodity markets, product specifications, and strategic sourcing techniques to reduce cost and improve supply efficiencies.



If you have managed procurement for a major foodservice chain, then read no further. However, if your chain joined a Group Purchasing Organization (GPO) or member program or rewards (rebate) provider and you are not satisfied with the slow results and meager 3%…

There seems to be ongoing confusion as to just how social media should be used by bar and restaurant owners, managers and marketers. I sent out a tweet yesterday that had no…

This ode to Trader Vic, from his Book of Food and Drink, published in 1946, hangs in Drink, one of Boston’s best craft cocktail bars. I like it so much that I decided to dedicate a blog post to it. It reminds me of the old Ritz Carlton service mantra, “We are Ladies and…

Reported by foodem.com, the online wholesale food marketplace-

Maintaining an existing business is not a walk in the park. There are revenue worries, such as budgets and payrolls. There are customer worries as well. For instance, you must determine what keeps…

Where do you draw the line on cheapening your brand with discounting?

Short of handing out the store to get them in the door, where do you start and end?

Recently I have had many conversations with marketing mavens in the restaurant biz that have all had the same issue on their mind as they head to bed…

If the idea of ANOTHER social media network makes you just feel exhausted, join the crew.

But the truth of the matter is that marketing is not getting easier; it’s getting harder. And along with your Twitter, Facebook, website, Instagram, Google+, you need to consider social media’s Next Big Thing: Pinterest. It’s the…

In the past few years, a slow economy and shaky job market have actually helped keep key personnel on staff. A secure position was enough to overcome the temptation to leave for higher pay or new opportunities.

However, in the past six months the calls from single-unit, independent operations have risen sharply compared to 2010 and 2011. These operations are hungry for talented staff. The “Indies” do not have corporate recruiting resources at their disposal, so when they cannot find…

Experience is Overrated: 3 Reasons Why

Hiring a new employee?

If that’s the case, make sure you aren’t making decisions based on experience alone.

Don’t get me wrong, experience is important – it’s just overrated. 

Employers hire candidates based on their previous experience for the same reason they might continue to use marketing tactics from the 40’s; it’s easy, obvious, and familiar. They just don’t know of any other…

Technology is impossible to keep up with so should your business provide a mobile processing option?

  I know what it is like to be frustrated and confused, heck, even after 8 years in the processing business there is still plenty of information that confuses me.  There has been a lot of talk about the new processing medium of business owners using smart phones to collect, process, and complete financial transactions.  There are a number of solutions available but…

There is both an art and a science to being a restaurant manager. Most long term people in the management profession understand the intangible elements that are part of the job. This is only half the equation. They also know how to present themselves to a recruiter. Knowing what a recruiter is looking for can make the difference between landing a job, finally, and having a choice of jobs.

There are four pillars of management: plan, organize, direct, and monitor. Outlining on a resume…

Reported by foodem.com, the online wholesale food marketplace-

Whenever I bring lemon bars to a gathering people are always impressed. Within minutes, the plate is usually clean, while people comment, “Wow you really made these from scratch?” Their tangy,…

Yelp is to restaurants as Tripadvisor is to Lodging,  Love it, Hate it. Or a combination of both. Sadly it’s not going to go away any time soon, so restaurants need to use it constructively.

Yes there are many Yelpers that are just wenchy, complain about the smallest things, are having a bad hair day and have also just broken up with their significant others and the littlest thing is an irritation to them. But there can be a lot of good and constructive information gleaned…

See The Video Here

One of the most common questions from merchants applying for a card services merchant account is “Why should my credit matter?

  I am making the banks money!”  Well the truth is that when you apply for a merchant account many factors…

Reported by foodem.com, the online wholesale food marketplace-

Just as our last Sustainable Saturdays post suggested, growing your own food ingredients is not only healthy, it’s cost effective and a sustainable practice. Also, when you can go…

“Hire for attitude, train for skill”. It’s not a new idea, you’ll find it here, …

Conspiracy theories abound, stories about competitors leaving bad reviews, customers hijacking Yelp, I’ve heard all the reasons why Yelp is single handedly responsible for the demise of the bar, yet here is the real story.

“It takes a great business to get great reviews.…

I’m going to ruffle a few feathers with this video I think, especially those in the mobile app business, but at the end of the day, as business owners we need to find the most efficient and beneficial uses of technology, our time and our money. Watch the video to see why your business will never need a mobile app.

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