June 2012 Blog Posts (82)


Non-Operator
(Recap) Sustainable Saturday: Just Say NO, Protect Mother Earth!

Reported by foodem.com, the online wholesale food marketplace-

Whenever I go to the grocery store without my reusable bags I feel an incredible guilt. Not only will I be penalized with the 5-cent bag tax, but I’ll also be forced to either carry my groceries…

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Added by Foodem on June 29, 2012 at 7:00am — No Comments


Operator
I hate my Point-of-Sale System

It's Friday night and it happened again - in the middle of the rush the POS system is locked up and no one can take orders.  I missed a critical order because it didn't print. I dread having to make menu changes - it will take me all day to figure out.  Customers are complaining that their order isn't right - because the point-of-sale system just doesn't work.  I can't start anything new - like online ordering - my POS system can't handle it.  Heck, I can't even find hardware that's…

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Added by Duessa Holscher on June 28, 2012 at 3:30pm — No Comments

Facebook Timeline Design: Setting up all your pictures

After creating and uploading a nice cover picture for your business page (see the article "Facebook Timeline Design: how to make your page look nice" to learn step by step), you should work on your profile picture.…

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Added by Natalia Morais on June 28, 2012 at 6:02am — No Comments


Non-Operator
Dump the GPO & Rewards To Gain the Buyers Edge

Yes you can - “buy better than market price” and minimize food spend by using commodity markets, product specifications, and strategic sourcing techniques to reduce cost and improve supply efficiencies.



If you have managed procurement for a major foodservice chain, then read no further. However, if your chain joined a Group Purchasing Organization (GPO) or member program or rewards (rebate) provider and you are not satisfied with the slow results and meager 3%…

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Added by Fred Favole on June 28, 2012 at 5:27am — No Comments


Non-Operator
What social media for bars & restaurants is REALLY about

There seems to be ongoing confusion as to just how social media should be used by bar and restaurant owners, managers and marketers. I sent out a tweet yesterday that had no…

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Added by Barry Chandler on June 28, 2012 at 4:48am — No Comments


Non-Operator
Ladies and Gentlemen

This ode to Trader Vic, from his Book of Food and Drink, published in 1946, hangs in Drink, one of Boston’s best craft cocktail bars. I like it so much that I decided to dedicate a blog post to it. It reminds me of the old Ritz Carlton service mantra, “We are Ladies and…

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Added by Patrick Maguire on June 27, 2012 at 8:30am — No Comments


Non-Operator
Business Growth: It’s Time To Shift Your Thinking

Reported by foodem.com, the online wholesale food marketplace-

Maintaining an existing business is not a walk in the park. There are revenue worries, such as budgets and payrolls. There are customer worries as well. For instance, you must determine what keeps…

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Added by Foodem on June 27, 2012 at 7:00am — No Comments


Operator
Cheap! Cheap! Not Bird Calls, Branding and Discounting

Where do you draw the line on cheapening your brand with discounting?

Short of handing out the store to get them in the door, where do you start and end?

Recently I have had many conversations with marketing mavens in the restaurant biz that have all had the same issue on their mind as they head to bed…

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Added by Ty Sullivan on June 26, 2012 at 6:00pm — 3 Comments


Non-Operator
Be Pinteresting! – Pinterest for Restaurants

If the idea of ANOTHER social media network makes you just feel exhausted, join the crew.

 

But the truth of the matter is that marketing is not getting easier; it’s getting harder. And along with your Twitter, Facebook, website, Instagram, Google+, you need to consider social media’s Next Big Thing: Pinterest. It’s the…

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Added by Tom Buswell on June 26, 2012 at 10:40am — No Comments

Corporate Retention, Compensation and Behavior

In the past few years, a slow economy and shaky job market have actually helped keep key personnel on staff. A secure position was enough to overcome the temptation to leave for higher pay or new opportunities.

However, in the past six months the calls from single-unit, independent operations have risen sharply compared to 2010 and 2011. These operations are hungry for talented staff. The “Indies” do not have corporate recruiting resources at their disposal, so when they cannot find…

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Added by Joseph D'Alessandro on June 25, 2012 at 1:28pm — 1 Comment

Experience is Overrated.

Experience is Overrated: 3 Reasons Why

Hiring a new employee?

If that’s the case, make sure you aren’t making decisions based on experience alone.

Don’t get me wrong, experience is important – it’s just overrated. 

Employers hire candidates based on their previous experience for the same reason they might continue to use marketing tactics from the 40’s; it’s easy, obvious, and familiar. They just don’t know of any other…

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Added by Erin Hanson on June 25, 2012 at 11:30am — No Comments

Smartphone Payments. Good Or Bad?

Technology is impossible to keep up with so should your business provide a mobile processing option?

  I know what it is like to be frustrated and confused, heck, even after 8 years in the processing business there is still plenty of information that confuses me.  There has been a lot of talk about the new processing medium of business owners using smart phones to collect, process, and complete financial transactions.  There are a number of solutions available but…

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Added by David Abron on June 25, 2012 at 10:30am — No Comments

Landing a Restaurant Manager’s Job – Moving Past the Resume

There is both an art and a science to being a restaurant manager. Most long term people in the management profession understand the intangible elements that are part of the job. This is only half the equation. They also know how to present themselves to a recruiter. Knowing what a recruiter is looking for can make the difference between landing a job, finally, and having a choice of jobs.

There are four pillars of management: plan, organize, direct, and monitor. Outlining on a resume…

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Added by Robert Krzak on June 25, 2012 at 10:30am — No Comments


Non-Operator
Nourishing Mondays: Zesty Lemon Bars

Reported by foodem.com, the online wholesale food marketplace-

Whenever I bring lemon bars to a gathering people are always impressed. Within minutes, the plate is usually clean, while people comment, “Wow you really made these from scratch?” Their tangy,…

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Added by Foodem on June 25, 2012 at 7:00am — No Comments

Card Service And Your Credit Rating

See The Video Here

One of the most common questions from merchants applying for a card services merchant account is “Why should my credit matter?

  I am making the banks money!”  Well the truth is that when you apply for a merchant account many factors…

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Added by David Abron on June 23, 2012 at 10:30am — No Comments


Non-Operator
Herbs: It’s Time To DIY!

Reported by foodem.com, the online wholesale food marketplace-

Just as our last Sustainable Saturdays post suggested, growing your own food ingredients is not only healthy, it’s cost effective and a sustainable practice. Also, when you can go…

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Added by Foodem on June 22, 2012 at 7:00am — No Comments


Non-Operator
How to drive bar sales by hiring for attitude, not skill



“Hire for attitude, train for skill”. It’s not a new idea, you’ll find it here, …

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Added by Barry Chandler on June 22, 2012 at 3:33am — 1 Comment


Non-Operator
Stop blaming Yelp because you don’t have any customers

Conspiracy theories abound, stories about competitors leaving bad reviews, customers hijacking Yelp, I’ve heard all the reasons why Yelp is single handedly responsible for the demise of the bar, yet here is the real story.

 

“It takes a great business to get great reviews.…

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Added by Barry Chandler on June 22, 2012 at 3:30am — 1 Comment


Non-Operator
Why your Bar/Restaurant does not need a mobile app

I’m going to ruffle a few feathers with this video I think, especially those in the mobile app business, but at the end of the day, as business owners we need to find the most efficient and beneficial uses of technology, our time and our money. Watch the video to see why your business will never need a mobile app.

 …

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Added by Barry Chandler on June 22, 2012 at 3:27am — 1 Comment

The one thing your restaurant can't live without

by Celeste Edman, Marketing Expert

You need a lot of things to run a successful restaurant; a great concept, exceptional leadership and food management, perseverance, memorable menu choices, luck. All of these are integral to creating a successful business and restaurant. However, the one thing that your restaurant can't live without is consistent training for every employee in every position.

I don't care if you run a food cart or a regional chain, if every employee at each…

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Added by Waitrainer on June 21, 2012 at 2:44pm — No Comments

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National News

Ward Whitworth Named President for On The Border Mexican Grill

On The Border Mexican Grill & Cantina, which was recently acquired by Border Holdings, LLC, an affiliate of Argonne Capital Group, today announced the appointment of Ward Whitworth as President of On The Border.

The Melting Pot Targets Houston and El Paso, Texas for Franchise Expansion

Restaurants, Inc. announced today that it is actively seeking franchisees to expand its presence throughout the Lone Star State, naming El Paso and Houston as target markets for future franchise development.

Encore Restaurants Purchases 8 Existing Five Guys Restaurants, Plans to Develop 45 More

Encore Restaurants, LLC, a subsidiary of Dallas-based Encore Enterprises, Inc., has announced the purchase of eight existing Five Guys Burgers and Fries restaurants across central California including Elk Grove, Fresno, Lodi, Natomas, Roseville, Stockton, Tracy, and West Sacramento.

Takeout Orders to Hotels Jumped 125% in Popularity in Last Three Years

For many Americans, hotel room service is considered a travel luxury; however, data from PFK Hospitality Research1 suggests that room service revenues fell 9.5 percent from 2007 to 2012, with some hotels shuttering unprofitable operations altogether.

National Restaurant Association Praises House and Senate Commerce Committee Passage of Travel Promotion Act

Yesterday the National Restaurant Association (NRA) praised the House passage and Senate Commerce Committee markup of the Travel Promotion, Enhancement and Modernization Act of 2014. The bipartisan legislation reauthorizes Brand USA, the nation’s first global marketing campaign, to promote the United States as a destination for international travelers.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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