April 2012 Blog Posts (47)


Non-Operator
Marketing Your Business At the Local Level

Reported by foodem.com, the online wholesale food marketplace-

In business it goes without saying, when it comes to marketing you can’t put all your eggs into one basket. Simply put, that would be…

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Added by Foodem on April 19, 2012 at 7:00am — No Comments


Non-Operator
The Voice of “The Experience” by The Experienced Voice

It was a regular day and I was going to stop at the local, newly remodeled King Soopers  (A Kroger grocery store) to pick up some items. Now this was early in the morning and, by nature, the night crew is winding down and the day crew is winding up. I like to grocery shop really early to avoid the crowds, but this places me squarely in the employee performance twilight zone.…

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Added by Chase Leblanc on April 18, 2012 at 6:09pm — No Comments


Non-Operator
Mobile Ordering-Increasing Customer Ease and Satisfaction

How many times have you walked into Starbucks with 5 minutes until you have to be at work only to see the line wrapped halfway around the store? Wouldn't it have been so much easier if you could have ordered your coffee before you left your house, picked it up, and been on your way? Businesses like Starbucks are trying out the new trend of mobile ordering to see if they can try and cut back instances like these for their customers in the future.

 

Mobile ordering has become…

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Added by MenuDrive on April 18, 2012 at 9:00am — No Comments


Operator
Who Was Your Yoda?

Recently I sat in my therapist’s office all ready to bark at the moon and lay blame for all my issues on my mother, the kid that aimed at me in dodge ball and possibly Nixon. But the session turned into a warm and fuzzy remembrance of the man who turned my life around.

 

In high school we had a…

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Added by Ty Sullivan on April 17, 2012 at 6:00pm — 1 Comment


Non-Operator
Restaurants: Are You Fully Mobile Yet?

Reported by foodem.com, the online wholesale food marketplace-

It’s time for restaurants to get with it and take their online marketing efforts to the next level – go mobile! Integrate mobile into your marketing plan and capitalize on those who…

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Added by Foodem on April 17, 2012 at 7:00am — 6 Comments


Non-Operator
What's Your Time Worth

During the past week I had the opportunity to meet with many restaurant owners to review how their business is going and what they are doing for the future. The conversations had one consistent theme.

For the most part the owners I had met with were so involved with the day to day management of their business that they were not aware of what is going on around them. A look at their menu which is the basis of profitability revealed that pricing was not keeping pace with inflation or…

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Added by Joe Welsh on April 16, 2012 at 11:16am — No Comments

You've Got Them Talking......Now What?

If you are anything like me, you like to dig into things. The more I look into, the more I learn. The more I learn, the better job my firm can do for our restaurant partners.



One thing I always find curious when I'm digging around the internet, is when I see a restaurant's social media property, where they have a fairly large group of fans or followers.…

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Added by Chris Leo on April 16, 2012 at 9:00am — No Comments


Non-Operator
The Bulk and Freeze Method

Reported by foodem.com, the online wholesale food marketplace-

I’ve never disliked cooking, but I can’t say it was my favorite chore, it’s simply a must. The thing is, more and more, I’m enjoying getting down and dirty in the kitchen. I’m hardly an…

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Added by Foodem on April 16, 2012 at 7:00am — No Comments

Brinker Restaurant Corp vs. Superior Court

APRIL 13,…

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Added by Michael L. Atkinson on April 13, 2012 at 3:44pm — No Comments


Non-Operator
Inside Scoop – Being Wrong the Right Way

And now…I will shed some light on a—not so little—secret of organizational life.

There are some over-eager beavers, who deftly scramble up the political and positional ladder seemingly salivating at the prospect of power. Their mastery of corporate gamesman/woman-ship does not guarantee that they are the “sharpest knives in the drawer.” All too often, my experience has shown that if you were to strip away their job title, many lack the influence or substance for making critical…

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Added by Chase Leblanc on April 12, 2012 at 10:12am — No Comments

How Groupon-Type Deals Sucked $115M from Independent Restaurants in 2011

Groupon and the other deal sites had a great 2011.

The total “deal” volume grew a whopping 140%! So that should mean a big lift for restaurants, especially independent restaurants, that sell a majority of daily deals, right?

Unfortunately, the data reveals that visits actually fell while money was siphoned out of the restaurant industry. …

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Added by Seth Gardenswartz on April 11, 2012 at 10:00am — No Comments


Non-Operator
The Best of the Rest: Pinterest, Foodspotting, Foursquare, and FohBoh

Your restaurant is well established on Facebook, Twitter, and Yelp, but what about the onslaught of newly-popular social media outlets? Pinterest, Foodspotting, foursquare, and FohBoh all cater to food or restaurants. Pinterest and Foodspotting both revolve around pictures, which we all know is a strong way to sell your restaurant’s fresh, beautiful delicacies. Brands are already marketing through these lesser-known venues, so don’t be the last one on board!…

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Added by Jammie Mountz on April 11, 2012 at 8:45am — 1 Comment


Non-Operator
Suddenly, We Are What Our Customers Require Us To Be

For the past few years, we’ve heard industry leaders and visionaries telling us that social media was going to change the way businesses interacted with their customers, and vice versa.  Notably, most of these leaders were not from the retail, restaurant, food manufacturing, or consumer products industries, but from the various internet communities and social media hubs.  We all listened as people like Mark…

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Added by Rod Guinn on April 10, 2012 at 7:10pm — No Comments

Don't Miss Hunger Hits Home!

 

Our partners at Food Network have produced an amazing documentary about childhood hunger that premieres this coming Saturday on their network — Saturday, April 14 at 8P et and pt/ 7P ct, entitled Hunger Hits Home.

I am viewing the documentary in full tonight with the rest of my Share Our Strength colleagues, and I’ve watched pieces of it several times as they’ve been released. The Documentary powerfully tells the story of hardworking American families who are…

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Added by Molly Burke on April 9, 2012 at 5:00pm — No Comments


Non-Operator
Free Advise to the Purchasing Guys BOSS!

Advise to the Boss: 
 
In many foodservice organizations the Purchasing function is viewed as a routine low level activity. A couple of years ago our firm completed a survey of 15 emerging chain CEO's that revealed that 48% could not readily recall their annual total food spend or discuss the…
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Added by Fred Favole on April 9, 2012 at 1:30pm — 1 Comment

The Power of Push (Messages!)

Push notifications are messages delivered to those who have downloaded your app and accepted notifications. They can be delivered whether or not the user is using the app at the time of send - which is one of best things about them. Instead of relying on your customer going into their inbox and opening your email, your push message appears automatically on their screen.



This is what makes push messaging so effective, and why push ads have a click through rate that is ten times…

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Added by Angela Stoner on April 9, 2012 at 12:30pm — No Comments

Managing Inventory using Web-Based Re-Distribution Services

Managing inventory requires attention to detail and careful planning to avoid the challenges excess inventory bring. Nothing kills cash flow faster than buying too much and selling less than projected. So I wonder, if there was a web-based service that would facilitate the buy/sell/trade of excess inventory in your local market including picking up and delivering the "goods", would operators subscribe to this service?

I remember borrowing ingredients or a bottle of Tequila from time…

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Added by Michael L. Atkinson on April 9, 2012 at 11:02am — No Comments

Why I'm a lightning rod & how to pick a social media firm

So it appears that I have stirred up a little controversy on the Internets, this past week. If you haven't read it, I wrote a blog post about …

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Added by Chris Leo on April 9, 2012 at 9:00am — 6 Comments


Non-Operator
Take It To The Kitchen: Spring Spinach Salad

Reported by foodem.com, the online wholesale food marketplace-

Happy Tuesday! We’re going to take it to the kitchen today and create a scrumptious Spring Spinach Salad bathed…

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Added by Foodem on April 9, 2012 at 7:00am — No Comments

Are These Your Footprints? - Customer Service at the Digital Level

“Customer service starts at the door.” 

Managers and owners have long known that to establish a great relationship with their customers, service and courtesy have to be extended right away. But, in this era of constant information,…

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Added by Shawna Simpson on April 7, 2012 at 3:00pm — 4 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Restaurants may feel the pinch of pricier coffee later this year

Prices for arabica coffee futures hit a 26-month high amid a drought in Brazil, which produces a third of the world's coffee  -More

McDonald's rules out all-day breakfast in push to simplify

McDonald's breakfast menu accounts for 25% of the chain's U.S.  -More

Easy ways to use 5 uncommon spring greens

As light, crisp greens arrive at farmers markets and grocery stores, chefs are finding creative ways to add them to spring me -More

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National News

National Restaurant Association Offers Training DVDs on Harassment Prevention, Social Media Use, and Customer Service

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.

Yum! Brands Reports First-Quarter EPS Growth of 24% Excluding Special Items

China Division System Sales Increased 17% with Operating Profit Growth of 80%; Yum! Reaffirms Full-Year Guidance of at Lea

Souplantation & Sweet Tomatoes Certified As Nation's Largest 'Green' Restaurant Chain

National Group Salutes Country's Only Large Restaurant Group to be 'Certified Green Restaurants®'

National Restaurant Association and EatStreet Release Online Ordering Guide

The National Restaurant Association and EatStreet have released a free educational guide focusing on online ordering and emerging restaurant technology trends.

Boyd's Coffee Launches Single-Cup Coffees For Retail And Foodservice

The coffees come in a variety of roast levels and include organic and Rainforest Alliance Certified™ options: French No. 6®, Red Wagon® Organic Coffee, Good Morning™, Hi-Rev® (delivers more caffeine), and Lost Lake™ Decaf Organic Coffee.

CROWD FUNDING

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TED TALKS VIDEO

TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

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