Voice of the Restaurant Industry

Choosing point-of-sale software for your pizza restaurant? Avoid these common pitfalls to get the most from your investment.
What's so special about a pizza point-of-sale system? Isn't a pizza restaurant just like any other restaurant? Many pizza shop owners get distracted by a local restaurant POS sales rep who convinces…
Added by Duessa Holscher on March 21, 2012 at 10:00am — No Comments
Content curation – how showing off your expertise and great taste can generate business in your restaurant
[Yes, it's another Pinterest post. Hopefully I add something new to the discussion by giving a bit of background. // Manne]
Lately there has been a lot of talk about “content curation” in online marketing circles. In this post I’ll explain what it is, why it is useful, and introduce a great tool…
ContinueAdded by Magnus Hultberg on March 21, 2012 at 8:05am — No Comments

Understanding 10 Key Points that are at the core of the New Dynamics of Business in America is critical and nowhere are these 10 Keys more important than in the Restaurant and Hospitality industries:
Added by David J. Winslow on March 21, 2012 at 8:00am — No Comments

iPad. Check.
Cell phone charger. Check.
Business cards. Check.
Flip…
Added by Ty Sullivan on March 20, 2012 at 6:00pm — No Comments

Thanks to social networking, we no longer have to rely on an inspector or food critic to give us their latest report on our favorite restaurants. When it comes to food safety, and taste, we rely on one another.
© 2012 Keeping it…
Added by Julie Lovelass on March 20, 2012 at 10:30am — No Comments
5 Topics a Restaurant Should Never Post About on Facebook
I’m shocked how many times I’ve opened my Facebook Profile to see what’s going on in the world, only to have my mouth hit the floor by a restaurant post! No, I’m not talking about an incredible sale or some wildly interesting fact. It’s the kind of post that leaves you shaking your head and questioning whether or not you really want to patronize them anymore, regardless of how much you love their food, service, etc…. I’m sure you’ve seen it too and maybe some of you are guilty of…
ContinueAdded by Hanady Burkett-Awada on March 20, 2012 at 5:30am — 2 Comments

An excerpt from a longer piece that summarizes how restaurants should be using social media. I wanted to share this piece for the cool infographic.
What it is: This is the…
ContinueAdded by Jammie Mountz on March 19, 2012 at 8:27am — 3 Comments
Tips: Restaurant Marketing with Pinterest
In our blog titled Pinterest: How can restaurants use this online pinboard, we examined this virtual pinboard to understand how restaurants could use this platform in their efforts to connect online with new and existing customers. Since this blog was written, we had the opportunity to gain insight from…
ContinueAdded by Jon Rock on March 19, 2012 at 5:30am — No Comments
Tips to survive and grow in your restaurant - what you need to know as a restaurateur
With the current global crisis, impacting negatively on the restaurant industry. Food prices, labour costs, electricity are all increasing at quite a rapid pace. For quite a few restaurateurs this means that sales turnover is not keeping in line with increased expenses.
This leads to some restaurateurs adopting a negative and pessimistic outlook, which unfortunately impacts negatively on their business. The successful restaurateur remains positive and optimistic and they see…
ContinueAdded by Larry Hodes on March 17, 2012 at 2:00pm — 1 Comment
Improve your game by eavesdropping on your customers
It is a well known fact that a very large part of the population today share all kinds of tips, experiences, gripes, frustrations, laughs, photos and links online. Using websites and smartphone apps like Facebook, Twitter, Yelp, Google+, Urbanspoon, Foursquare, Forkly, Path, Instagram, Pinterest, Foodspotting… where was…
Added by Magnus Hultberg on March 16, 2012 at 2:00am — 2 Comments
Free eBook: The 10 Most Critical Mobile Marketing Strategies for Restaurants in 2012
Learn How Restaurants & Hospitality Are Using Mobile Websites & Marketing to Grow Their Business.…
Added by Chris Swemba on March 15, 2012 at 12:47pm — No Comments

Reported by foodem.com, the online wholesale food marketplace-
Due to the ongoing economic spiral, unemployment is rampant, consumer spending is limited and traditional gender roles have done a 360 degree turn; let’s face it, the cultural fabric of…
ContinueAdded by Foodem on March 15, 2012 at 7:00am — No Comments

If one is exposed to commercial media this week, one can’t avoid hearing about March Madness or The Big Dance. (Note to all who are otherwise occupied: it’s the annual NCAA College Basketball Tournament, which undermines or eliminates productivity across vast swathes of the populace for hours of Thursday, Friday, Saturday, and Sunday over the next two weeks before its semifinal and final rounds March 31 and April…
ContinueAdded by Rod Guinn on March 14, 2012 at 5:19pm — No Comments

First off, if you have a website for your pizza place you almost have to put Google Analytics on it. It’s free, it’s easy to install on your website (shouldn’t cost you more than $50 - $100 to get a web designer/programmer to add the code if you’re not tech savvy). It can tell you a lot of things about your website like how many people come to your website, where they come from, but it can tell you a whole lot more than that. If you’re…
ContinueAdded by ColdTech Commercial on March 13, 2012 at 8:00pm — No Comments
Looking for Restaurants to feature on Citybuzz.com and Citybuzz inflight (Boston, Philadelphia, Miami & LA)
Looking for restaurants in Boston, Philadelphia, Miami & LA to feature on Citybuzz.com and Citybuzz inflight, on JetBlue, Continental Airlines and Frontier.
Preferred: Have video content to submit(Raw footage).
Video must have:
- Interview with the owner/manager and chef
- Shots of the food, and restaurant exterior/interior
- Customers eating.
If you know a Videographer, we can pay them $50 to shoot for you. All editing…
ContinueAdded by Fredy on March 13, 2012 at 10:00am — No Comments
New App Set Up Gives Your Restaurant's Facebook Fan Page CREATIVE Options
Last week I wrote about the big, exciting changes that facebook was making to their business fan pages.As I mentioned at the end of my article: As with all exciting upgrades, there is always a downside. In this case, it has to do with the disappearance of the default landing tab. You will no…
ContinueAdded by Chris Leo on March 12, 2012 at 9:00am — No Comments
Social customer service works – a story about turning unhappy customers into fans
We all try to do a great job. But let’s face it, sometimes we slip, technology providers fail, or factors outside of our control conspire against us. Doesn’t matter how a mistake happens though, for the customer in a very disappointing situation, it’s your fault.
When running a small business, you live and die by the satisfaction of your customers,…
ContinueAdded by Magnus Hultberg on March 8, 2012 at 7:19am — 2 Comments
Interesting Infographic on Restaurant Diner Engagement
Here's a great info graphic showing the power of the social media management programs we run for our clients. This particular graphic is specific to Facebook Fan Pages. Check out Wicked Chicken. In this case, they are considered "David", while the others could be considered "Goliath".
This proves…
Added by Chris Leo on March 7, 2012 at 10:53am — 4 Comments
Your Restaurant's Facebook Fan Page is GOING to Change
Facebook's business fan pages are changing. They are in fact changing in a few very big ways. As a result, you are going to have to change your restaurant's facebook strategy, to fit in with the new offerings. While there are at least 7-10 major upgrades happening, I'm going to focus on the three largest ones that will impact your restaurant, and some ways you can work with them, to ensure you continue to get lots of traction with your facebook marketing efforts.
1) Cover…
ContinueAdded by Chris Leo on March 7, 2012 at 9:00am — 6 Comments

Added by Ty Sullivan on March 6, 2012 at 6:30pm — 4 Comments
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© 2013 Created by FohBoh.
Every day, millions of potential customers search for restaurants on hundreds of different online sites. At least one of these sites displays the wrong restaurant name, phone number, or address for 68% of established restaurants.
If your information is incorrect or missing, potential customers will be unable to find your restaurant and will move on to a competitor. And that’s not good for business.
Do you know how your restaurant appears online? Make sure potential customers can find you easily. In less time than it took you to read this, you can discover where you are losing out on customers. Click here now to get a free report detailing where your restaurant’s information is incorrect or missing across the internet.