Featured Blog Posts – March 2009 Archive (69)

Yelp defamation lawsuit given OK to continue ( I thought this would be good to share)

I was browsing some articles and ran across this one about Yelp & the Lawsuit its facing.



What do my fellow Foh Bohist think ?




Two months after a high-profile lawsuit against a commenter on the popular consumer rating website Yelp was settled out of court, another case against a user who left an unsavory comment about a business owner is being allowed to continue.



The case concerns a dentist in Foster City, California, which two parents, Tia Jing and… Continue

Added by Darius Goins on March 31, 2009 at 1:48pm — 3 Comments

Are you Incentivizing?

Beneficial investments that can be made, should be made. For instance, if an ad will bring in revenue that more than pays for itself – and it can be done – it should be done. Because it’s a net positive investment. That's what business is all about.



The same applies to staff. As a business owner, right now I can say, “Supply and demand are on my side, when it comes to hiring.” But if employees only have a negative incentive, i.e. they get to keep their jobs if they work hard, the… Continue

Added by Erle Dardick on March 31, 2009 at 10:27am — 2 Comments


Non-Operator
The Break Up...An Introduction

Like millions of other Americans, I recently had the pleasure of breaking up with my employer. Some call it being laid off, a reduction in force, trimming the fat, whatever you choose, it feels like the time my first girlfriend broke up with me after a whopping 3 weeks of dating.



I made a commitment, honored that commitment to it’s fullest and still, my partner, my company felt they had to “let me go”.



Now, I don’t want to sound like a jilted ex, but this is the first time… Continue

Added by Matt Smith on March 31, 2009 at 10:24am — 1 Comment

Guest Post: The Break Up

Instead of posting one of my own blogs today, I'm sharing with you one of the best blog series I've read. Matt Smith, President of The A-Game, has written "The Break Up Blog Series" and this is Part One of that series (which will soon be appearing on Talent Revolution). I hope you enjoy it as much as I have!



The Break Up

Like… Continue

Added by Amanda Hite on March 31, 2009 at 6:40am — 6 Comments

FohBoh is a Social Media Hub

Social media is more than a grass-roots strategy for your business. There are tides and there are waves. Social media is definitely a big wave that you want to catch.



There are a lot of social media tools out there, to be sure. These emerging technologies may or may not be relevant for you and your business. But one thing is certain; there has never been a better time to test word of mouth advertising and customer engagement than today. It’s called joining the conversation. This is… Continue

Added by Michael L. Atkinson on March 30, 2009 at 5:29pm — 3 Comments


Non-Operator
Motivating the frontline $25.00 or less

Would you spend $25.00 or less to make someone feel important? If the answer is yes. Than give you frontline employees and your managers business cards. You can order a couple of hundred of them for $25.00 or less from most printers or get them on line. If you want to spend a lot less money and have a colored printer all you need to do is buy the card stock forms at the office supply store and print out a couple of sheets of cards every time you get a new employee or promote someone. (Tell them… Continue

Added by Mel Kleiman on March 30, 2009 at 1:12pm — 6 Comments

Global Warming or Global Marketing?

I saw this on NRN this morning.



The World Wildlife Fund is asking individuals,…
Continue

Added by Jeff Schacher on March 30, 2009 at 8:24am — 2 Comments

3 Great and Inexpensive Ways of Finding Catering Event Business

All the restaurant Sales Event Managers I meet always ask me the same question; “how are other restaurants finding catering and private dining business?”



The real answer to that questions is that there is no silver bullet but there are ways restaurants can find leads for their event business. Here are some suggestions:



1. Put your website to work-You spent thousands of dollars for your website it is time to start getting some return for that investment. Search Engine… Continue

Added by Jonathan Morse on March 29, 2009 at 2:42pm — 3 Comments


Non-Operator
The Most Powerful Weapon in the Marketing Arsenal

Now’s the time to hunker down! I’m not exactly sure what that means but I think it’s military terminology for hold on to your BVD’s or something like that. When I think of “hunker down” in the marketing world I think it’s about focusing on what you can control and not being preoccupied with what you can’t. That brings me to the most powerful tool in the marketing arsenal – Customer Service.



It doesn’t take a brain surgeon to understand that it’s much more cost effective to bring a… Continue

Added by Bill Campion on March 29, 2009 at 2:11pm — 12 Comments

T. R.E. - the Preferred Tool of the Pros

As restaurant managers and owners,

everything we say or do will inevitably bond together to determine our success or failure.



This is the beginning of what I and others have referred to as, T.R.E.

"The Ripple Effect."


This mass of information can best be likened to a smooth stone clenched inside my hand. Now imagine that I purposely tossed into the water. The ripples transcend in every direction, now… Continue

Added by Bill Baumgartner on March 29, 2009 at 12:42pm — 7 Comments

How do you stand out in a sea of sameness?

I was talking with a friend of mine yesterday, who happens to be a brilliant speaker and trainer. We were talking about how companies can stand out in a sea of sameness.



Location, service, personality, product(s): all are ways to stand out and differentiate your company. However, before you try to differentiate yourself, don't you need to know how you are perceived by your customers now? After all, without first getting a clear picture of what your customers think, there is no way to… Continue

Added by Margie Tosch on March 27, 2009 at 8:37am — 3 Comments

Prudent Protein Hedging

The chart of the week is the estimated hog farmer breakeven level and the upcoming hog futures market prices. Hog farmers, like the rest of the protein industry, have struggled with profitability which has led to curbed production levels. Typically when hog farmer profitability is poor like it has been it causes a surge in the breeding herd slaughter (sows) so less piglets are produced leading to a tighter hog supply. The effect is to influence hog prices higher so profitable margins can… Continue

Added by David Maloni on March 27, 2009 at 4:25am — 1 Comment

Organic wine & food matching: Tres Sabores Porque No and pasta with giblets & mushrooms

Randy Caparoso is an award winning wine professional and journalist, living in Denver, Colorado. For a free subscription to Randy's Organic Wine Match of the Day, visit the… Continue

Added by Randy Caparoso on March 26, 2009 at 8:42pm — No Comments

Restaurant Industry Response to the Economic Downturn – Slower Growth, Less Staff, and Smaller Paychecks

People Report recently conducted a special online survey to learn how restaurant chains are adapting to the current economic downturn, currently and in the near term. The survey, published this week was completed by hundreds of executives, representing 111 distinct chain restaurant companies from all industry segments.



We focused on those measures that are directly related to the human capital element of our businesses and classified them into three categories: 1. those that affect… Continue

Added by Melissa Papaleo on March 26, 2009 at 9:57am — 3 Comments

2009 tax incentives for restaurants and small businesses

Here are some updates to the tax law and some new incentives for 2009 -



Extension of the Commercial Building Tax Deduction



The Emergency Economic Stabilization Act (EESA) of 2008 (also known as HR-1424) extends the benefits of the Energy Policy Act of 2005, including the CBTD, until December 31, 2013.



The Commercial Building Tax Deduction (CBTD) establishes a tax deduction for expenses incurred for energy efficient building expenditures made… Continue

Added by Dani on March 26, 2009 at 5:39am — 1 Comment

Effective, Effortless, Efficient Restaurant Marketing. Knowledge of tech jargon not required. And SURVEY.

I used to enjoy watching advertisements on TV as a kid. They were different back then. There were many with jingles, played over and over again so kids like me would sing the catchy tune for days. Then there were some featuring a person holding up a product for all to see, listing the benefits. Some were actually like mini soap operas. Most were long and required the audience to follow a story line closely. That kind of advertising is a thing of the past now. Our multi-tasking population simply… Continue

Added by Naila Ismail on March 26, 2009 at 2:38am — 3 Comments

Rock Paper Scissors

Coupons aren't new to the industry, but they are effective. This is a fact that we've encountered numerous occasions on numerous projects. Blabberbug is the brainchild that resulted from years of these coupon experiences.



Today, we signed up Roburritos in York, Pennsylvania. Roburritos has a rock and roll slant on the mexican format. I was in for a treat when the owner laid his coupon offers on me.



For the Blabberbug recipients: A free chips and salsa. Pretty good, FREE is… Continue

Added by Joseph Szala on March 25, 2009 at 12:20pm — 2 Comments

Organic wine & food matching: Quivira Sauvignon Blancs & fresh herbed pastas

Randy Caparoso is an award winning wine professional and journalist, living in Denver, Colorado. For a free subscription to Randy's Organic Wine Match of the Day, visit the… Continue

Added by Randy Caparoso on March 24, 2009 at 7:34pm — No Comments

Video Blog 12 for 12k Tweet-A-Thon Results

Ok gang,



In the spirit of being the authentic, unapologetic...



Here's the first video, first take on TR's new Flip Video. Here I am no make up, bed head and all!



A few weeks ago I did a blog post about Share Our Strength and 12 for 12k changing the world through social media goal. Last week Scott Stratten had a tweet-a-thon where we worked together to raise the… Continue

Added by Amanda Hite on March 24, 2009 at 9:12am — 1 Comment

It's Not Magic, It's A Trick

As restaurants scramble to stand out among their competitors, one simple trick can help you rise above the competition.



You can do this by simply assessing the dinnerware that you place in front of your guests. What does it say about you? Are they worn and weathered? Do they represent the mode of your establishment? By setting a standard for tableware in your restaurant you create a better first impression.



Take a moment to… Continue

Added by Leslie Howard on March 24, 2009 at 6:01am — 3 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Taco Bell takes on fast casual with U.S. Taco Co.

Taco Bell will test a new fast-casual concept called U.S. Taco Co.  -More

Avocados From Mexico: All New Recipe Brochure
Looking for the sweet spot between indulgence and fresh appeal? Say yes to fresh Avocados from Mexico, all year long. So rich and creamy, use them as a substitute for mayo to create a craveable crab salad sandwich that will make others green with envy. Discover more culinary inspirations and recipes here!

Ronald McDonald gets a makeover for social media debut

Ronald McDonald is giving off less of a clown vibe with a makeover that keeps the color scheme but adds a blazer, a yellow ve -More

Animal fats ramp up flavor

Chicago hot spots are serving up savory dishes flavored with animal fats such as Stephanie Izard's confit goat belly at Girl  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

New Mission and Image for Brand Ambassador Ronald McDonald

For the first time, Ronald McDonald will take an active role on McDonald's social media channels around the world and engage consumers using the #RonaldMcDonald hashtag.

Pizza Patron Set Records With La Chingona Launch

During the first three weeks of sales, Pizza Patrón reported that La Ch!#gona represented more than 4 percent of the pizza sales mix, more than doubling the company's peak historical average for a new LTO launch.

Border Holdings, LLC to Acquire On The Border Mexican Grill & Cantina from Golden Gate Capital

Terms of the transaction were not disclosed. Border Holdings, LLC is an affiliate of Argonne Capital Group who is partnering with an affiliate of Fortress Investment Group, LLC on this transaction.

The Cheesecake Factory Reports Results for First Quarter of Fiscal 2014

Total revenues were $481.4 million in the first quarter of fiscal 2014 as compared to $463.0 million in the prior year first quarter. Net income and diluted net income per share were $22.5 million and $0.43, respectively, in the first quarter of fiscal 2014. T

National Restaurant Association Offers Training DVDs on Harassment Prevention, Social Media Use, and Customer Service

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: James Patten: The best computer interface? Maybe ... your hands - James Patten (2013)

"The computer is an incredibly powerful means of creative expression," says designer James Patten. But right now, we interact with computers, mainly, by typing and tapping. In this nifty talk and demo, Patten imagines a more visceral, physical way to bring your thoughts and ideas to life in the digital world, taking the computer interface off the screen and putting it into your hands.

TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

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