February 2011 Blog Posts (38)


Non-Operator
5 ways for bars & restaurants to get more engagement on Facebook

Facebook is an ideal platform for bars and restaurants to socialize, actively look for new customers and re-connect with current ones. It allows for a level of customer engagement that can make or break your brand online.



What you may NOT have been aware of is the fact that not all content posted to Facebook is treated equally. In fact, Facebook has created an algorithm that ranks each piece of content posted, whether it be to a personal profile page or a fan page.…

Continue

Added by Barry Chandler on February 11, 2011 at 9:30pm — No Comments


Non-Operator
Five ways for your bar/restaurant to use Twitter effectively

Don’t confuse Twitter with a sales channel. Twitter is, by its very definition, a “social network”. Follow our rule of 1:4 for content. This means for every 1 promotional tweet, you should have 4…

Continue

Added by Barry Chandler on February 11, 2011 at 9:28pm — No Comments


Non-Operator
An Idea for World Peace

 

 

I’m still basking in the memory of a Caribbean cruise.  My first encounter with a ship the size of a small town.  Forty-five hundred passengers and sixteen hundred crew members.  The fact this thing could float still boggles my mind.  

 

Throughout the years I’ve talked to lots of folks about their cruise experiences and when they’d ask me about mine the conversation would come to a screeching halt.  Those days are…

Continue

Added by Bill Campion on February 11, 2011 at 3:49pm — No Comments

The Economies of Scales

As we begin a new decade and move ever closer to the end of the Mayan calendar, I'm still trying to understand the future of food and how much the press forgets that, ultimately, consumers are the drivers of the industry. The popular phrase “from farm to fork” may have seemed like the rule of thumb for my parents’ generation, but to my generation food took a more scenic route from farm to factory to franchise to fingers. Wasn't that the goal, to make food inexpensive, convenient and able to…

Continue

Added by Van Anderson on February 11, 2011 at 4:30am — No Comments


Non-Operator
Improve Restaurant Service Through Balance & Consistency

There are 2 words that I constantly repeat while helping restaurants to improve their dining room service; balance and consistency. Both concepts can easily be applied to restaurants where waiter performance is basically 1/2 physical abilities and 1/2 mental abilities.

The physical aspects of balance is obvious; carrying/serving more than one plate at a time, carrying/serving cocktails on trays, balancing one’s feet while in motion etc.

For physical consistency, it amounts to…

Continue

Added by Richard Saporito on February 10, 2011 at 8:00pm — No Comments


Non-Operator
The First Lady Wants You!

 

It has been a full year since First Lady Michelle Obama launched the Let’s Move campaign to the Country.  The campaign’s main focus is to reduce the rate of childhood obesity in America.   To the public, Let’s Move emphasizes the importance of healthier eating…

Continue

Added by Alyson Mar, RD on February 9, 2011 at 4:34pm — 1 Comment

Choosing the Right Tech Vendor

OK, so you have decided that you are going to re-evaluate some of your current vendors, or you are looking to add something new. How are you going to make sure that you get the best bang for your buck? Let’s take a look at how you can best serve your company by choosing the right service provider.



The first step



To start off you want to identify your goals and needs. There are always going to be primary goals, but to be cost efficient you should take into… Continue

Added by Henry Kurkowski on February 9, 2011 at 4:20pm — No Comments

Do Social Media Experts Exist?

More and more I am seeing articles, blogs, webinars, etc talking about the “social media expert”. This title has become one of my biggest pet peeves. Before I read or watch any of these I always seem to have the same initial overwhelming reaction. To me, social media experts don’t exist. You may be thinking, why would someone who lives and breathes social media and executes social media campaigns for several restaurant clients say something like this? Allow me to explain. 

 

To…

Continue

Added by Sarah on February 9, 2011 at 1:14pm — 8 Comments


Non-Operator
When It Comes to Service - THEY GET IT!

 

 

We’ve been traveling for a week and we’ve had the opportunity to experience all kinds of customer service from airports to cabs to village restaurants.  I have to admit if I net it out there was more good than bad.  It probably helped that we spent most of our travel time cruising the Caribbean aboard The Liberty of the Seas!  

 

I will…

Continue

Added by Bill Campion on February 9, 2011 at 7:30am — No Comments


Non-Operator
TWO PAIR and CUSTOMER SERVICE ZEN

 

 

Recently, I observed my five year old during his various machinations to prepare for a morning trip to the store. There’s a lot for him to do. Change out of PJ’s, find shoes and socks that match (or not), grab rhino and silver (not red) water bottle. Stuff crayons, string, and bendy wire into pockets (just in case), then check for battery life…

Continue

Added by Chase Leblanc on February 7, 2011 at 3:15pm — 2 Comments


Non-Operator
Five great ways bars and restaurants are using Foursquare

Many bars and restaurants are taking advantage of Foursquare, a location-based mobile platform. Foursquare allows users to “check in” and share their location with friends while earning virtual badges and discovering nearby deals and discounts.



Foursquare…

Continue

Added by Barry Chandler on February 4, 2011 at 7:38pm — No Comments


Non-Operator
Lots of New News: Chain Restaurant Fundamentals Update, February 2011

 

In January and early February, we had a lot of restaurant earnings and investor conference news, from YUM, Darden (DRI) Wendy’s Arby’s Group (WEN), Brinker (EAT) and McDonald’s (MCD). And we’ll count SBUX too, even thought they are hoping to transition to a CPG company. As always, we look for interesting notes and common denominators.

 

Retail activity surprise: the January 2011 traditional retailer same store sales monthly values were shockingly…

Continue

Added by John A. Gordon on February 4, 2011 at 9:03am — No Comments


Non-Operator
Waiter Training - Why Attitude Is So Important

Technique is an extremely important part of improving restaurant customer service, yet the attitude of service is just as important. Why? Customer perception. It is a great feat when a waiter has all of the mechanics down pat. But, if this waiter is perceived by customers as providing poor or indifferent service, he/she will not shine as much as the waiter who does not do everything correctly, but enthusiastically tries to please each and every customer.

The word restaurant itself has…

Continue

Added by Richard Saporito on February 4, 2011 at 8:30am — 3 Comments


Non-Operator
How To Grow Your Restaurant Business With QR Codes

What Is This Funny Little Graphic And How Can It Help You Grow Your Restaurant Business?

[scanning the image to the left will actually bring up my business card - but it could do a lot of other things as well - read on to discover more]

These little graphics are called QR (or quick response) codes and they are simply amazing.  They are basically 2-D bar…

Continue

Added by Russ Reynolds on February 3, 2011 at 6:47am — 1 Comment


Non-Operator
Turning On A Dime

A few weeks ago, The Economist contained a piece entitled “The Pivotal Moment: Bet on a boss who can twirl on his toes” (Dec. 4-10, 2010 edition, P. 84).  The piece was about the surprising discovery (?) of some seasoned venture capitalists that it was perhaps more valuable to invest in managers with the ability -- and agility -- to quickly shift their budding business’ focus, given the rapid rate of change in the world, rather than back a…

Continue

Added by Rod Guinn on February 3, 2011 at 3:30am — 4 Comments


Non-Operator
Are you preventing your customers from promoting your Facebook page?

Encouraging customers to tag themselves in photos on your Fan Page is one of the easiest ways to encourage interaction and engagement.

 

Tagging is a way for users to identify themselves in photos. Once someone has been tagged in your photo,

it will appear on their profile as…

Continue

Added by Barry Chandler on February 3, 2011 at 3:03am — 1 Comment


Operator
Power To The People: Social Media on The Front Lines in Egypt

Twitter my friend, we had you all wrong.

What started out as a 140 character ego fest has once again proven itself in the battlefield. Literally.

This last week we all watched as the uprising, the REVOLUTION,…

Continue

Added by Ty Sullivan on February 1, 2011 at 8:00pm — 3 Comments

Tech Talk: Interview with Diner Connection

If you're vacationing in a tropical paradise, there is a lot to see: sandy beaches, gorgeous vegetation, and the crystal clear ocean. But none compare to the real reason people love beaches: the phenomenal sunsets.

 

Shawna and Geoffrey Simpson, vacationing in Waikiki, missed that sunset when they found themselves having to stay within 250 feet of a restaurant in order for their buzzer to go off. Through this and a series of frustrating events, the couple came up with a way to…

Continue

Added by Josh Hersh on February 1, 2011 at 8:33am — 1 Comment

Blog Topics by Tags

Monthly Archives

2014

2013

2012

2011

2010

2009

2008

2007

Advertisments

 

DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Kids LiveWell atwitter over Twitter party

In its continuing effort to promote more nutritious and flavorful children's menu options, the NRA will hold a Twitter party  -More

Starbucks could become top on-premise wine seller in U.S.

Starbucks is planning to slowly expand its evening sales of wine, beer and small plates to thousands of selected stores throu -More

The evolving nature of snacks

Snacks have shifted from an after-school treat to a meal alternative as meal times become more fragmented.  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Wahlburgers Announces Expansion Plans Including Franchise Agreement in Philadelphia

Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.

Chipotle Mexican Grill, Inc. First Quarter 2014 Revenue Up 24.4%

Comparable restaurant sales increased 13.4% - Restaurant level operating margin was 25.9%, a decrease of 40 basis points

Jamba Juice Announces Grand Opening of New St. Louis, MO Location

Jamba Juice Company announced the brand’s continued expansion in the St. Louis market with the opening of a Jamba Juice® store at 11477 Olive Blvd. on April 16, 2014.

Expert in Real Estate Analytics Joins Luna Grill

Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

© 2014   Created by FohBoh.

Badges  |  Report an Issue  |  Terms of Service