ServSafe Food Manager Certification Classes in Louisiana

March 2011

ServSafe® delivers high-quality training options for every manager. From the classroom to online, and in a variety of languages, this is your food safety training and…

ServSafe Food Manager Certification Classes in Georgia

March 2011

ServSafe® delivers high-quality training options for every manager. From the classroom to online, and in a variety of languages, this is your food safety training and certification…

ServSafe Food Manager Certification Classes in Mississippi

March/April 2011

ServSafe® delivers high-quality training options for every manager. From the classroom to online, and in a variety of languages, this is your food safety training and…

ServSafe Food Manager Certification Classes in North Carolina

March 2011

ServSafe® delivers high-quality training options for every manager. From the classroom to online, and in a variety of languages, this is your food safety training and…

ServSafe Food Manager Certification Classes in South Carolina

March 2011

ServSafe® delivers high-quality training options for every manager. From the classroom to online, and in a variety of languages, this is your food safety training and…

ServSafe Food Manager Certification Classes in Alabama

March 2011

ServSafe® delivers high-quality training options for every manager. From the classroom to online, and in a variety of languages, this is your food…

Whenever you have a chance to include your guests in the fun you should do so. Try to include them in your operation and them feel like they are a part of your business. In time loyalty will increase because they’ll feel like they’re part of the place.

Too often our staff have fun amongst themselves but forget…

Anticipation and Reaction are crucial concepts in delivering and maintaining excellent restaurant dining room service. These two concepts must be included in every waiter training program for success as they are used in all types of business marketing. All waitstaff must read the customers individually--- and the table as a whole ahead of time, anticipating their needs and reacting to please accordingly.

For example, a good waiter can often anticipate when a table will be ordering…

How to build and setup your own point of sale system for less than $1,800



If you're technically inclined and adventurous, you can save yourself thousands of dollars by building your own point of sale system. It's the same system you might buy from the leading point of sale companies that dominate the market and charge absorbent…

Much though I’d like to claim the idea, you didn’t hear it here first, unless you’ve lived a singularly sheltered life.  I’ll give the credit to Gene Roddenberry, creator of the original Star Trek TV series, although we might find out from readers that there are earlier sources for the idea.

 …

Appell Pie Jan. 2011

Back to school

I recently received an email from one of our readers who is a professor in a  Hospitality program at a college in the South Florida area. I began reading the letter and began to sweat and shake at the same time.  As I read further the sweating got worse. Why, you ask?  Keep reading!

I was being asked to be a guest speaker in the class he taught about purchasing.  At first I was surprised to be asked to speak on a…

• How can I get my website to rank number one?
• Where does my competition rank?
• How do I get to the top of Google on the first page?
• How did my competitor get to the top of the search engines?
• What key words should I use?

There are so many questions when trying to be ranked number one on Google, Yahoo, Bing,…

There have been 9,165 blogs, articles and posts about Twitter and Social Media etiquette that we have all read and hoped we have not made near fatal mistakes with and I know I have read at least 1,964 of them.

But, I did something last week that in Twitterville is a major Go…

I'll be the first to confess that when classically-trained marketers start using their "market-speak", my mind heads for the doldrums (or dulldrums). I've read and heard larger restaurants designing campaigns to promote a particular product, promotion, or event. The explanation is usually vague (as they probably don't want to give away any secrets). 

But remember, you don't need a high-dollar social media or PR firm to make your campaigns effective. Here are some…

What does your Facebook page say to your fans?

Facebook has become one of the major platforms to drive traffic to website and their statistics say it all (see Facebook statistics). Unfortunately, many restaurants do not design a strong landing page. This is one of the few places that you can brand your page in Facebook and allows for some freedom and creativity.

In this example and the videos I will use…

I think Valentines Day is too narrow.  According to Wikipedia “Saint Valentine's Day, commonly shortened to Valentine's Day is an annual commemoration held on February 14 celebrating love…

Building a Website and Social Networks

Yesterday, Facebook began rolling out the new layout for Pages. This update now allows more opportunities to optimize your brand presence on the social-networking site. Upon upgrading to the new layout, Facebook offers a guided page tour. The tour touches on changes in navigation and wall settings, but it barely…