January 2012 Blog Posts (63)


Non-Operator
In which would you invest? To which would you lend?

I’ve had some interesting encounters recently with both existing operators and aspiring entrepreneurs armed with business plans.  Today, I’ll give a brief synopsis of several (with names and other distinguishing characteristics disguised); I welcome comments on which seem likely to be successful businesses, as well as debt and/or equity investments, and perhaps we’ll have followups on a few in the coming…

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Added by Rod Guinn on January 19, 2012 at 3:30am — No Comments

Last Week I Turned 2 Meetings into $500k/Year For Our Restaurant!

It's true. I'm not making it up.

Just last week I turned 2 meetings into $500,000 additional revenue for our restaurant (over a six month period) with a total investment of around $6000 and some time.

Let me rewind a little to give you an idea of how it all transpired.

Recently a hockey tournament was being held at the arena…

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Added by Travis Martin on January 18, 2012 at 10:25pm — No Comments

Moodle Architecture

We at Monical Pizza Corporation are in the process of developing an online educational area for our employees using the Moodle Architecture. Our hope is to allow training, testing, tracking and communication to happen at the speed of the net.

Has anyone else used the Moodle Architecture? Do you have any resources that you found helpful and would be willing to share? Were there any problems or pitfalls along the road…

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Added by Douglas Davis on January 18, 2012 at 9:35am — No Comments


Non-Operator
Posting Content From Bloggers

There are a great number of excellent restaurant bloggers around the web. Most of these people spend time writing these blogs while also working on starting their own business or holding down a full time job. I personally developed and write seven different blogs related to the restaurant industry. I do this as a method of establishing credibility for my book (Tips²: Tips For Improving Your Tips)…

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Added by David Hayden on January 17, 2012 at 11:36am — 1 Comment


Operator
How Facebook's “Sponsored Stories” Ads (in News Feed) Could Affect Your Restaurant

In 2012, Facebook is planning to add sponsored ads in news feed content meaning ads will mingle in with your friends and family updates.  It’s kind of like Twitter. The “sponsored tweets” in your Twitter feed.

However, there is a twist that may cause unhappy social media wrath of some Facebook subscribers.  The “sponsored stories” could include a picture of you or one of your friends.  Basically, if you LIKE something, like Zappos.com, or if you leave a comment on The Gap’s page, your…

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Added by ColdTech Commercial on January 17, 2012 at 8:00am — No Comments

Success Is In the Facts, Not the Feelings

This year, listen for how often you hear the word “feeling.”  Listen for how often you hear yourself or your colleagues say “I have a feeling…”

A feeling this manager is the right fit.  A feeling the opening will be a big hit.  A feeling this banquet will run without a hitch.  A feeling we’re on the wrong track.  A feeling (insert the most important objectives of your business here)…

The best leaders work in the truth, and the facts are infinitely closer to the truth than…

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Added by Joseph D'Alessandro on January 17, 2012 at 8:00am — No Comments

Texting is Great for Holiday Hour Updates

MLK Day is one of those WTH holidays. That is, some retailers are open while others are not. Or at least there’s enough uncertainty to just screw the whole thing and not even go out at all.

Discovering the holiday hours of your favorite dry cleaner, restaurant or salon is a pain in the butt. And by “pain in the butt” I mean, search online, find the right one, hopefully click-to-call and wait for someone to (hopefully) answer. Don’t even get me started on Yellow Pages.

SMS, in…

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Added by Joel Cheesman on January 16, 2012 at 12:28pm — No Comments

Food Trends for 2012...well, Maybe



Phil Lempert, CEO of The Lempert Report and “Supermarket Guru,” created his list of predictions for 2012. These top 10 predictions range from…

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Added by Michael L. Atkinson on January 16, 2012 at 12:13pm — 1 Comment

STOP PIPA

This is re-posted from foodtechconnect.



The future of the Internet as a driver of open innovation and entrepreneurship is threatened. If the Senate passes the Protect IP Act (PIPA)- which will be brought to the floor for a series of votes…
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Added by Michael L. Atkinson on January 16, 2012 at 12:03pm — No Comments

Case Study: Restaurants, Yelp!, Facebook, Twitter & Critics

If you own a restaurant, somehow are involved in the restaurant industry, or even watch TV, you have no doubt heard about what recently happened to the owner of Boners BBQ, when a diner gave the restaurant a…

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Added by Chris Leo on January 16, 2012 at 8:00am — No Comments


Non-Operator
Atlanta restaurant demonstrates the wrong way to use social media

The appropriately-named Boners BBQ recently conducted a clinic on the worst possible way to handle social media as part of a bar or restaurant’s advertising/marketing efforts.



When owner Andrew Capron discovered customer Stephanie Stuck had left a…

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Added by Barry Chandler on January 14, 2012 at 5:00am — 5 Comments

The skeptics guide to positive thinking

by Meredith Schweiger, Waitrainer Content & Support

You were short-staffed last night for dinner service. The chef had an off night and orders went out wrong. To top it all off, you're trying to reconcile your till and you're coming up short by $250. These are the days that really try you as a restaurant owner or manager. How do you dig in, re-focus the team and, more importantly, keep your own attitude where it needs to be to make tonight a great night for your…

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Added by Waitrainer on January 13, 2012 at 4:00pm — No Comments

Why I’ll use Foursquare to find my next meal

I'm not a big Yelp-er. Neither are most of my friends.

When I got to find a new restaurant, the search function in Yelp allows for many ways to target, but it's still overwhelming.

If Yelp isn't your thing, Foursquare's new "Explore" function is a must.

The search function begins…

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Added by Josh Hersh on January 13, 2012 at 9:30am — 2 Comments

How to create healthier artisan sandwiches for the dieting diner

Fresh baked bread, imported meats, house-made spreads...what’s not to love about an artisan sandwich?  Well, the calorie count may be an issue to some people.  With New Year resolutions kicking-in, it’s not a bad idea to start thinking about ways to cut calories for those diners on a weight loss mission.  Sandwiches provide an easy platform to make simple changes that will lower their fat and calorie contents.  Here are some ideas to help get started:

 

Wrap it up: …

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Added by Lucy Needham on January 12, 2012 at 1:45pm — No Comments

Food + Technology is Finally Getting Traction

I was so excited to see this post on Mashable that I just decided to re-post in its entirety. Finally, food+tech is coming of age using the clid and new devices that bring utility to restaurant operators.

How Professional Foodies Are Using Tech to Transform the Restaurant Business…

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Added by Michael L. Atkinson on January 12, 2012 at 11:30am — No Comments


Non-Operator
Social Media Review: City Tavern – Ft. Myers, Florida

This is the first in a new video series where we take a close look at the social media efforts of a bar or restaurant. First up is City Tavern in Ft. Myers. Enjoy!…



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Added by Barry Chandler on January 12, 2012 at 5:00am — 1 Comment

There can be no relationship without confidence, and no confidence without integrity. ~

From the Desk of Duane Forkner...~New Media Vegas, Owner/Executive Director, Design & Development.

 

True business and marketing partnerships are built on a foundation of integrity and mutual beneficence my friends... make sure the companies you think have your best interest in mind actually do.

Ask yourself this question... does it sound reasonable to pay 2000 dollars for a Word press website that takes a couple of hours to install and configure and customize and…

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Added by New Media Vegas, LLC on January 11, 2012 at 11:12pm — No Comments

You Want Facebook Likes? Well, You're Doing It Wrong!

Pepsi has almost 6.9 Million Facebook fans. Old Spice is approaching the 2 Million mark, and McDonald's clocks in just north of 12 Million.

Do you have…

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Added by Chris Leo on January 11, 2012 at 8:00pm — 2 Comments

QR Codes and Your Restaurant

When they first came out, many people in the Restaurant Industry wondered if QR Codes were a little too "Bleeding Edge" to be used in their marketing and promotional efforts.  After all, we don't all live in the Silicon Valley.

The first time we saw QR Codes, we immediately fell in love. …

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Added by Chris Leo on January 11, 2012 at 8:00pm — No Comments

The Top 5 Things Restaurants Misunderstand About Social Media

Whether you want to admit it or not, social media is here to stay.  Everyone (And I truly mean EVERYONE), needs to accept this fact and figure out how they want to incorporate social media into their marketing and advertising efforts.

When I'm in restaurants, meeting with the owners, discussing  their customer loyalty and marketing plans, I learn as much as I can about what they…

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Added by Chris Leo on January 11, 2012 at 8:00pm — 4 Comments

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DEPARTMENTS

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Smartbrief

Restaurants may feel the pinch of pricier coffee later this year

Prices for arabica coffee futures hit a 26-month high amid a drought in Brazil, which produces a third of the world's coffee  -More

McDonald's rules out all-day breakfast in push to simplify

McDonald's breakfast menu accounts for 25% of the chain's U.S.  -More

Easy ways to use 5 uncommon spring greens

As light, crisp greens arrive at farmers markets and grocery stores, chefs are finding creative ways to add them to spring me -More

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National News

National Restaurant Association Offers Training DVDs on Harassment Prevention, Social Media Use, and Customer Service

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.

Yum! Brands Reports First-Quarter EPS Growth of 24% Excluding Special Items

China Division System Sales Increased 17% with Operating Profit Growth of 80%; Yum! Reaffirms Full-Year Guidance of at Lea

Souplantation & Sweet Tomatoes Certified As Nation's Largest 'Green' Restaurant Chain

National Group Salutes Country's Only Large Restaurant Group to be 'Certified Green Restaurants®'

National Restaurant Association and EatStreet Release Online Ordering Guide

The National Restaurant Association and EatStreet have released a free educational guide focusing on online ordering and emerging restaurant technology trends.

Boyd's Coffee Launches Single-Cup Coffees For Retail And Foodservice

The coffees come in a variety of roast levels and include organic and Rainforest Alliance Certified™ options: French No. 6®, Red Wagon® Organic Coffee, Good Morning™, Hi-Rev® (delivers more caffeine), and Lost Lake™ Decaf Organic Coffee.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

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