Featured Blog Posts – January 2011 Archive (16)

Expeller Pressed Oil vs Chemical Extracted Oil

At Aroma Thyme we have done extensive research on vegetable cooking oils. Our goal is to provide the best health without compromising taste & overall quality.



Marcus Guiliano, Chef and Owner of Aroma Thyme Bistro located in Ellenville, NY in the scenic Hudson Valley. Aroma Thyme is know for their "stealth health"(Zagat). The Bistro has an award-winning wine list from Wine Spectator Magazine and over 200 beers. Aroma Thyme is certified green by The Green…

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Added by Marcus Guiliano on January 26, 2011 at 11:00am — No Comments


Non-Operator
Great Lakes Brewing Company - Investing in Their Future!

 

Who shuts down their business for 2 ½ days and invites all of their employees (all 140 of them) to attend a summit where everyone gets to have a voice in shaping the company’s vision? 

 

The Great Lakes Brewing Company, that’s who… If you live in Cleveland or the surrounding area you are…

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Added by Bill Campion on January 26, 2011 at 8:30am — 5 Comments

The State of The Restaurant Industry is Strong

I predict that the restaurant industry will have an incredible year in 2011. Even with commodity prices moving up a bit, more competition from grocery stores and “designer” C-stores and those pesky systemic issues that never seem to go away like  - unionization, minimum wage, healthcare, menu labeling, immigration, employee turnover and a scarcity of growth capital. This is baggage and just part of the deal. What I see has changed is attitude and a…

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Added by Michael L. Atkinson on January 25, 2011 at 6:00pm — 2 Comments

Tech Talk: A Bar Tab Minus Plastic

I've had the privilege to work with bars to help manage and improve their social media efforts. There's no question Facebook and Twitter are both incredibly powerful because of their reach and ability to engage and get valuable feedback from customers. However, we also need to keep an eye out for technology that can improve the experience when visiting your establishment. 

 

TabbedOut is an app that allows customers to…

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Added by Josh Hersh on January 18, 2011 at 5:00am — No Comments

The more things change...

the more they stay the same! It's a new year and yet some of the most basic and important points about the guest experience still seem to have escaped some restaurant employees in places  we've loved and cared about. That's not to say, however, that there aren't plenty of operators who not only 'get it' but have managed to impart a real desire to serve the guest to each and every member of their team.

Yes, as operators tell us all the time, labor is this industry's continuing problem,…

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Added by susan holaday on January 15, 2011 at 5:30am — No Comments


Non-Operator
The amazing success AJ Bombers has had with Foursquare

Joe Sorge, the driving force behind AJ Bombers Restaurant & Bar in Milwaukee has had amazing success with Foursquare, the location based app for smart…

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Added by Barry Chandler on January 15, 2011 at 12:46am — 1 Comment


Non-Operator
Setting the Record Straight: What’s going on with the National Menu Labeling Law?

Settingthe Record Straight:  What’s going on with the National Menu Labeling Law?

 …

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Added by Alyson Mar, RD on January 12, 2011 at 7:30pm — 1 Comment


Non-Operator
Optimizing Local Search: Easier Than You Think [Video]

Find out about Google's new local advertising program, Google Tags, how and why Google Places has changed their algorithm and how to optimize your local presence (regardless of your niche) in less than 10 minutes.

 

Please make sure that you select the "720p" option at the bottom right-hand corner (upon hitting the play button) and allow a few moments for the video to load. You can watch this video in full screen…

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Added by Brooks Briz on January 11, 2011 at 8:30am — No Comments


Non-Operator
How the internet influences a customer trying your bar for the first time

Whether you realize it or not, your customers and potential customers are being influenced about their choice of dining/drinking location by factors that you may not be in control of.



2010 brought social networks like Twitter &…

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Added by Barry Chandler on January 8, 2011 at 10:20pm — 2 Comments


Non-Operator
The Modern Evolution of the Hospitality Industry

(reposted from hospitalityenhanced.blogspot.com)

 

 

Over the past thirty years, the hotel and restaurant industries have evolved at a rapid rate, with the hotel industry coming to maturity before its less capitalized cousin. Hotels use a wide range of data analytics…
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Added by Jonathan R Connors on January 6, 2011 at 7:11pm — No Comments


Non-Operator
12 New Years Resolutions For Restaurant Owners

This is reprinted from my monthly newsletter for my insider's club:











Restaurant Owners New Years Resolution #1 - Set Aside One Day Per Week Solely For Marketing Activities.  This one resolution alone will improve your business immensely.  You know marketing is paramount or you wouldn’t be reading this newsletter (and I also just told you so).

 …

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Added by Russ Reynolds on January 6, 2011 at 12:25pm — No Comments


Non-Operator
Hope For The Future?

Every so often, I listen to the podcasts produced by NPR’s Planet Money team, focusing on economic and financial topics in the US and around the world.  On their podcast #225, dated 11/2/2010, their guest was Mark Zandi, Chief Economist of Moody’s Analytics and a frequent TV and radio commentator on things economic.…

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Added by Rod Guinn on January 6, 2011 at 3:30am — No Comments


Non-Operator
HOW A SAN FRANCISCO HOTEL BRAND FAILED TO DELIVER

The trust and loyalty of a user to a hotel or restaurant brand is fleeting and can be erased in one visit when marketing builds guest expectations that cannot be delivered. A celebration becomes the saga of Room #1021.…

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Added by William H. Bender on January 5, 2011 at 3:00pm — No Comments


Non-Operator
The Ultimate Insurance Policy – Entrepreneurship!

According to Wikipedia, entrepreneur is a term applied to a person who is willing to launch a new venture or enterprise and accept full responsibility for the outcome. It seems to me, if anyone is going to be successful in the 21st century business world it’s foundational to develop the skills of an entrepreneur.



We have the wonderful opportunity to be in the middle of one of the most exciting times in history. At last…

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Added by Bill Campion on January 5, 2011 at 10:00am — No Comments


Operator
More of The Beatles Take on Customer Service: BECAUSE



Yeah I was the 5th Beatle until they got tired of me screaming…

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Added by Ty Sullivan on January 4, 2011 at 7:00pm — 3 Comments

DAWG Talk: Living the Dream





The New Year is upon us. It’s a clean slate; a time to refocus on the important things that came to light through our year-end reflection.



In a couple of months, when the crowds disappear from the gym, and you’ve likely rationalized the failure of several resolutions, what will you be…

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Added by David Rose on January 4, 2011 at 7:40am — 1 Comment

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Restaurants may feel the pinch of pricier coffee later this year

Prices for arabica coffee futures hit a 26-month high amid a drought in Brazil, which produces a third of the world's coffee  -More

McDonald's rules out all-day breakfast in push to simplify

McDonald's breakfast menu accounts for 25% of the chain's U.S.  -More

Easy ways to use 5 uncommon spring greens

As light, crisp greens arrive at farmers markets and grocery stores, chefs are finding creative ways to add them to spring me -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

National Restaurant Association Offers Training DVDs on Harassment Prevention, Social Media Use, and Customer Service

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.

Yum! Brands Reports First-Quarter EPS Growth of 24% Excluding Special Items

China Division System Sales Increased 17% with Operating Profit Growth of 80%; Yum! Reaffirms Full-Year Guidance of at Lea

Souplantation & Sweet Tomatoes Certified As Nation's Largest 'Green' Restaurant Chain

National Group Salutes Country's Only Large Restaurant Group to be 'Certified Green Restaurants®'

National Restaurant Association and EatStreet Release Online Ordering Guide

The National Restaurant Association and EatStreet have released a free educational guide focusing on online ordering and emerging restaurant technology trends.

Boyd's Coffee Launches Single-Cup Coffees For Retail And Foodservice

The coffees come in a variety of roast levels and include organic and Rainforest Alliance Certified™ options: French No. 6®, Red Wagon® Organic Coffee, Good Morning™, Hi-Rev® (delivers more caffeine), and Lost Lake™ Decaf Organic Coffee.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

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