January 2011 Blog Posts (32)


Non-Operator
Is Your Boss A Tyrant?



If you are reading this then you are either the owner of a restaurant or you are an exceptional employee and deserve an…

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Added by Russ Reynolds on January 10, 2011 at 5:12am — No Comments


Non-Operator
How the internet influences a customer trying your bar for the first time

Whether you realize it or not, your customers and potential customers are being influenced about their choice of dining/drinking location by factors that you may not be in control of.



2010 brought social networks like Twitter &…

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Added by Barry Chandler on January 8, 2011 at 10:20pm — 2 Comments


Non-Operator
Remember that “YOU” are not “YOUR” customer

I am fortunate to work with many bar owners in the course of my work and to listen to their ideas, share their enthusiasm and watch as many of them go on to succeed with very profitable businesses.



Of course there are exceptions to this. There are certainly a large percentage of failures on the bar world and I… Continue

Added by Barry Chandler on January 8, 2011 at 10:06pm — No Comments


Non-Operator
The Modern Evolution of the Hospitality Industry

(reposted from hospitalityenhanced.blogspot.com)

 

 

Over the past thirty years, the hotel and restaurant industries have evolved at a rapid rate, with the hotel industry coming to maturity before its less capitalized cousin. Hotels use a wide range of data analytics…
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Added by Jonathan R Connors on January 6, 2011 at 7:11pm — No Comments


Non-Operator
Train service team to Sell Out vs. Run Out. It’s a matter of guest perception.

This is one of my favorite Trade Secrets from restaurant industry expert and speaker Bill Main. It highlights fundamentals for controlling costs, executing your…

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Added by William H. Bender on January 6, 2011 at 3:00pm — No Comments


Non-Operator
12 New Years Resolutions For Restaurant Owners

This is reprinted from my monthly newsletter for my insider's club:











Restaurant Owners New Years Resolution #1 - Set Aside One Day Per Week Solely For Marketing Activities.  This one resolution alone will improve your business immensely.  You know marketing is paramount or you wouldn’t be reading this newsletter (and I also just told you so).

 …

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Added by Russ Reynolds on January 6, 2011 at 12:25pm — No Comments


Non-Operator
Hope For The Future?

Every so often, I listen to the podcasts produced by NPR’s Planet Money team, focusing on economic and financial topics in the US and around the world.  On their podcast #225, dated 11/2/2010, their guest was Mark Zandi, Chief Economist of Moody’s Analytics and a frequent TV and radio commentator on things economic.…

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Added by Rod Guinn on January 6, 2011 at 3:30am — No Comments


Non-Operator
HOW A SAN FRANCISCO HOTEL BRAND FAILED TO DELIVER

The trust and loyalty of a user to a hotel or restaurant brand is fleeting and can be erased in one visit when marketing builds guest expectations that cannot be delivered. A celebration becomes the saga of Room #1021.…

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Added by William H. Bender on January 5, 2011 at 3:00pm — No Comments


Non-Operator
The Ultimate Insurance Policy – Entrepreneurship!

According to Wikipedia, entrepreneur is a term applied to a person who is willing to launch a new venture or enterprise and accept full responsibility for the outcome. It seems to me, if anyone is going to be successful in the 21st century business world it’s foundational to develop the skills of an entrepreneur.



We have the wonderful opportunity to be in the middle of one of the most exciting times in history. At last…

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Added by Bill Campion on January 5, 2011 at 10:00am — No Comments


Operator
More of The Beatles Take on Customer Service: BECAUSE



Yeah I was the 5th Beatle until they got tired of me screaming…

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Added by Ty Sullivan on January 4, 2011 at 7:00pm — 3 Comments

DAWG Talk: Living the Dream





The New Year is upon us. It’s a clean slate; a time to refocus on the important things that came to light through our year-end reflection.



In a couple of months, when the crowds disappear from the gym, and you’ve likely rationalized the failure of several resolutions, what will you be…

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Added by David Rose on January 4, 2011 at 7:40am — 1 Comment


Non-Operator
My Resolution - - No Resolutions!

 

That’s right no New Year’s Resolutions for me.  With the help of my partners at Talent Revolution I have discovered a more effective approach to making meaningful

changes in my life and my work.  It’s

called living your life 30 days at a time. 

This approach works for me because I’m confident I can do anything…

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Added by Bill Campion on January 2, 2011 at 8:50am — 2 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Kids LiveWell atwitter over Twitter party

In its continuing effort to promote more nutritious and flavorful children's menu options, the NRA will hold a Twitter party  -More

Starbucks could become top on-premise wine seller in U.S.

Starbucks is planning to slowly expand its evening sales of wine, beer and small plates to thousands of selected stores throu -More

The evolving nature of snacks

Snacks have shifted from an after-school treat to a meal alternative as meal times become more fragmented.  -More

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $25 posting packages to syndicate across all major jobs boards.

National News

Wahlburgers Announces Expansion Plans Including Franchise Agreement in Philadelphia

Wahlburgers has signed a franchise agreement with Hingham Associates, LLC that will bring five Wahlburgers to the metropolitan Philadelphia area over the next several years. The franchise group is actively looking at sites and is targeting a late 2014-early 2015 opening for its first restaurant.

Chipotle Mexican Grill, Inc. First Quarter 2014 Revenue Up 24.4%

Comparable restaurant sales increased 13.4% - Restaurant level operating margin was 25.9%, a decrease of 40 basis points

Jamba Juice Announces Grand Opening of New St. Louis, MO Location

Jamba Juice Company announced the brand’s continued expansion in the St. Louis market with the opening of a Jamba Juice® store at 11477 Olive Blvd. on April 16, 2014.

Expert in Real Estate Analytics Joins Luna Grill

Luna Grill, the San Diego-based Mediterranean restaurant chain, is welcoming retail real estate industry veteran Greg Thorburn to its leadership team. Thorburn has been brought on board to fill the newly created position of Vice-President of Real Estate.

Rita's Italian Ice Awards Area Development Agreement for Kansas

Rita's Italian Ice has awarded franchise and area development agreements for Kansas and the Kansas City area, which extends to the Missouri side of the city, to franchisees and local residents Jay Miller, Jeff Miller and Pat Reilly.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

TED: Jeremy Kasdin: The flower-shaped starshade that might help us detect Earth-like planets - Jeremy Kasdin (2014)

Astronomers believe that every star in the galaxy has a planet, one fifth of which might harbor life. Only we haven't seen any of them -- yet. Jeremy Kasdin and his team are looking to change that with the design and engineering of an extraordinary piece of equipment: a flower petal-shaped "starshade" that allows a telescope to photograph planets from 50,000 kilometers away. It is, he says, the "coolest possible science."

TED: Norman Spack: How I help transgender teens become who they want to be - Norman Spack (2013)

Puberty is an awkward time for just about everybody, but for transgender teens it can be a nightmare, as they grow overnight into bodies they aren't comfortable with. In a heartfelt talk, endocrinologist Norman Spack tells a personal story of how he became one of the few doctors in the US to treat minors with hormone replacement therapy. By staving off the effects of puberty, Spack gives trans teens the time they need. (Filmed at TEDxBeaconStreet.)

TED: Jennifer Senior: For parents, happiness is a very high bar - Jennifer Senior (2014)

The parenting section of the bookstore is overwhelming—it's "a giant, candy-colored monument to our collective panic," as writer Jennifer Senior puts it. Why is parenthood filled with so much anxiety? Because the goal of modern, middle-class parents—to raise happy children—is so elusive. In this honest talk, she offers some kinder and more achievable aims.

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