January 2011 Blog Posts (32)


Non-Operator
Is Your Boss A Tyrant?



If you are reading this then you are either the owner of a restaurant or you are an exceptional employee and deserve an…

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Added by Russ Reynolds on January 10, 2011 at 5:12am — No Comments


Non-Operator
How the internet influences a customer trying your bar for the first time

Whether you realize it or not, your customers and potential customers are being influenced about their choice of dining/drinking location by factors that you may not be in control of.



2010 brought social networks like Twitter &…

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Added by Barry Chandler on January 8, 2011 at 10:20pm — 2 Comments


Non-Operator
Remember that “YOU” are not “YOUR” customer

I am fortunate to work with many bar owners in the course of my work and to listen to their ideas, share their enthusiasm and watch as many of them go on to succeed with very profitable businesses.



Of course there are exceptions to this. There are certainly a large percentage of failures on the bar world and I… Continue

Added by Barry Chandler on January 8, 2011 at 10:06pm — No Comments


Non-Operator
The Modern Evolution of the Hospitality Industry

(reposted from hospitalityenhanced.blogspot.com)

 

 

Over the past thirty years, the hotel and restaurant industries have evolved at a rapid rate, with the hotel industry coming to maturity before its less capitalized cousin. Hotels use a wide range of data analytics…
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Added by Jonathan R Connors on January 6, 2011 at 7:11pm — No Comments


Non-Operator
Train service team to Sell Out vs. Run Out. It’s a matter of guest perception.

This is one of my favorite Trade Secrets from restaurant industry expert and speaker Bill Main. It highlights fundamentals for controlling costs, executing your…

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Added by William H. Bender on January 6, 2011 at 3:00pm — No Comments


Non-Operator
12 New Years Resolutions For Restaurant Owners

This is reprinted from my monthly newsletter for my insider's club:











Restaurant Owners New Years Resolution #1 - Set Aside One Day Per Week Solely For Marketing Activities.  This one resolution alone will improve your business immensely.  You know marketing is paramount or you wouldn’t be reading this newsletter (and I also just told you so).

 …

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Added by Russ Reynolds on January 6, 2011 at 12:25pm — No Comments


Non-Operator
Hope For The Future?

Every so often, I listen to the podcasts produced by NPR’s Planet Money team, focusing on economic and financial topics in the US and around the world.  On their podcast #225, dated 11/2/2010, their guest was Mark Zandi, Chief Economist of Moody’s Analytics and a frequent TV and radio commentator on things economic.…

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Added by Rod Guinn on January 6, 2011 at 3:30am — No Comments


Non-Operator
HOW A SAN FRANCISCO HOTEL BRAND FAILED TO DELIVER

The trust and loyalty of a user to a hotel or restaurant brand is fleeting and can be erased in one visit when marketing builds guest expectations that cannot be delivered. A celebration becomes the saga of Room #1021.…

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Added by William H. Bender on January 5, 2011 at 3:00pm — No Comments


Non-Operator
The Ultimate Insurance Policy – Entrepreneurship!

According to Wikipedia, entrepreneur is a term applied to a person who is willing to launch a new venture or enterprise and accept full responsibility for the outcome. It seems to me, if anyone is going to be successful in the 21st century business world it’s foundational to develop the skills of an entrepreneur.



We have the wonderful opportunity to be in the middle of one of the most exciting times in history. At last…

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Added by Bill Campion on January 5, 2011 at 10:00am — No Comments


Operator
More of The Beatles Take on Customer Service: BECAUSE



Yeah I was the 5th Beatle until they got tired of me screaming…

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Added by Ty Sullivan on January 4, 2011 at 7:00pm — 3 Comments

DAWG Talk: Living the Dream





The New Year is upon us. It’s a clean slate; a time to refocus on the important things that came to light through our year-end reflection.



In a couple of months, when the crowds disappear from the gym, and you’ve likely rationalized the failure of several resolutions, what will you be…

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Added by David Rose on January 4, 2011 at 7:40am — 1 Comment


Non-Operator
My Resolution - - No Resolutions!

 

That’s right no New Year’s Resolutions for me.  With the help of my partners at Talent Revolution I have discovered a more effective approach to making meaningful

changes in my life and my work.  It’s

called living your life 30 days at a time. 

This approach works for me because I’m confident I can do anything…

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Added by Bill Campion on January 2, 2011 at 8:50am — 2 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

PepsiCo exec Lisa Walsh shares path to leadership

Industry leader Lisa Walsh, vice president of PepsiCo Customer Management, has risen through the ranks at the company since j -More

Checkers, Philly Pretzel Factory seize opportunity at Wal-Mart

Checkers and Philly Pretzel Factory are hoping to benefit from Wal-Mart's popularity by embracing new franchise development o -More

Quickserve eateries entice customers with local and sustainable angle

Locally-sourced, conscientious ingredients are gracing menus and grabbing loyal consumers at an increasing number of restaura -More

Galbani® Mascarpone. Gold Standard True Italian Taste.
Italy has a flavor all its own. When it comes to cheese, chefs who know choose Galbani. For irresistibly savory risottos and pastas, try classic Galbani mascarpone. Its rich, creamy goodness makes it perfect for favorites like tiramisu and cannoli. Galbani mascarpone, one of the fine brands from Lactalis Culinary. For paring suggestions, click here.

JOBS & CAREERS

Posting a job or finding a job starts here at FohBoh. Call us about special $50 posting packages to syndicate across all major jobs boards.

National News

Gen Z, the First True Digital Generation, Represents the Future Foodservice Consumer

Gen Z, the first true digital generation, represents the future foodservice consumer. They're a generation on the move that strongly prioritizes speed of service, technology, and having what they want, when they want it. Millennials, more so than older generations, prefer to visit restaurants that offer new and unique foods and flavors. Gen X and Boomers converge on several preferences—such as the importance of a convenient location.

Red Robin Gourmet Burgers Celebrates Its 500th New Restaurant Opening

Red Robin's 500th new restaurant opening will open on Aug. 4 at 11 a.m., in Milpitas, Calif. at the Great Mall of the Bay Area.

Darden Completes Sale Of Red Lobster To Golden Gate Capital

Darden Restaurants, Inc. (NYSE: DRI) and Golden Gate Capital today announced that Golden Gate has completed the acquisition of the Red Lobster business and certain other related assets and assumed liabilities for approximately $2.1 billion in cash.

Dunkin' Donuts Announces Plans For Seven New Restaurants In Duluth, Minnesota With New Franchisees Brian And Sharon Weidendorf

Dunkin' Donuts announced today the signing of a multi-unit store development agreement with new franchisees, Brian and Sharon Weidendorf, to develop seven restaurants in Duluth, Minnesota and the surrounding areas. The first restaurant is planned to open in spring 2015.

Wendy's Names Brandon Solano Senior Vice President of Marketing

The Wendy's Company (NASDAQ: WEN) announced today that Brandon Solano, 43, a veteran brand builder and product innovator, has been named Senior Vice President of Marketing.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Ze Frank: Are you human? - Ze Frank (2014)

Have you ever wondered: Am I a human being? Ze Frank suggests a series of simple questions that will determine this. Please relax and follow the prompts. Let's begin …

TED: Heather Barnett: What humans can learn from semi-intelligent slime - Heather Barnett (2014)

Inspired by biological design and self-organizing systems, artist Heather Barnett co-creates with physarum polycephalum, a eukaryotic microorganism that lives in cool, moist areas. What can people learn from the semi-intelligent slime mold? Watch this talk to find out.

TED: Shih Chieh Huang: Sculptures that’d be at home in the deep sea - Shih Chieh Huang (2014)

When he was young, artist Shih Chieh Huang loved taking toys apart and perusing the aisles of night markets in Taiwan for unexpected objects. Today, this TED Fellow creates madcap sculptures that seem to have a life of their own—with eyes that blink, tentacles that unfurl and parts that light up like bioluminescent sea creatures.

TED: Nikolai Begg: A tool to fix one of the most dangerous moments in surgery - Nikolai Begg (2013)

Surgeons are required every day to puncture human skin before procedures — with the risk of damaging what's on the other side. In a fascinating talk, find out how mechanical engineer Nikolai Begg is using physics to update an important medical device, called the trocar, and improve one of the most dangerous moments in many common surgeries.

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