January 2011 Blog Posts (32)

If you are reading this then you are either the owner of a restaurant or you are an exceptional employee and deserve an…

Whether you realize it or not, your customers and potential customers are being influenced about their choice of dining/drinking location by factors that you may not be in control of.



2010 brought social networks like Twitter &…

(reposted from hospitalityenhanced.blogspot.com)

This is one of my favorite Trade Secrets from restaurant industry expert and speaker Bill Main. It highlights fundamentals for controlling costs, executing your…

This is reprinted from my monthly newsletter for my insider's club:

Restaurant Owners New Years Resolution #1 - Set Aside One Day Per Week Solely For Marketing Activities.  This one resolution alone will improve your business immensely.  You know marketing is paramount or you wouldn’t be reading this newsletter (and I also just told you so).

 …

Every so often, I listen to the podcasts produced by NPR’s Planet Money team, focusing on economic and financial topics in the US and around the world.  On their podcast #225, dated 11/2/2010, their guest was Mark Zandi, Chief Economist of Moody’s Analytics and a frequent TV and radio commentator on things economic.…

The trust and loyalty of a user to a hotel or restaurant brand is fleeting and can be erased in one visit when marketing builds guest expectations that cannot be delivered. A celebration becomes the saga of Room #1021.…

According to Wikipedia, entrepreneur is a term applied to a person who is willing to launch a new venture or enterprise and accept full responsibility for the outcome. It seems to me, if anyone is going to be successful in the 21st century business world it’s foundational to develop the skills of an entrepreneur.

We have the wonderful opportunity to be in the middle of one of the most exciting times in history. At last…

Yeah I was the 5th Beatle until they got tired of me screaming…

The New Year is upon us. It’s a clean slate; a time to refocus on the important things that came to light through our year-end reflection.



In a couple of months, when the crowds disappear from the gym, and you’ve likely rationalized the failure of several resolutions, what will you be…

That’s right no New Year’s Resolutions for me.  With the help of my partners at Talent Revolution I have discovered a more effective approach to making meaningful

changes in my life and my work.  It’s

called living your life 30 days at a time. 

This approach works for me because I’m confident I can do anything…