Featured Blog Posts – January 2009 Archive (73)

Think Like an Owner: Identifying the Characteristics that are Important for Ownership-like Thought in the Hospitality Industry

Think Like An Owner FIU Review.pdf



(To read the article select the web link above)



Three members of the faculty of The School of Hospitality Business at Michigan State University have had research published in the FIU Hospitality Review, Volume 26, Number Two, Fall 2008… Continue

Added by Jeff Elsworth on January 30, 2009 at 12:24pm — 3 Comments

Churros the delectable dessert

Churros are a popular Spanish dessert that has become popular around the world. This snack derives its name from its shape, which resembles the horns of the Churro breed of sheep reared in the Spanish highlands of Castilla.

One can often find churro stands in Spain, where these delicious snacks are prepared on customer’s requests. Some tiny shops are called churrerias. Alternately, churrerias can be portable trucks or wagons that are used for local festivals or events.…

Continue

Added by Wine and Food tube on January 29, 2009 at 5:04pm — No Comments

Organic wine & food matching: Gemtree Shiraz & Korean style barbecued shortribs

Randy Caparoso is an award winning wine professional and journalist, living in Denver, Colorado. For a free subscription to Randy's Organic Wine Match of the Day, visit the… Continue

Added by Randy Caparoso on January 29, 2009 at 10:27am — No Comments

Does the Culinary degree really matter?

First off, I'm not saying that culinary school is a waste of time. Education is never a waste. I don't regret my education, I enjoyed learning, even it wasn't for the Culinary field.



I can understand an employer seeking a culinary grad if they've been burned too many times by some Mel's Diner chef. But if you have a substantial amount of progressive experience with reputable institutions, then why push the "you're not a culinary grad, do you even know how to cook?"… Continue

Added by Brandon Wilborn on January 29, 2009 at 10:09am — 8 Comments


Non-Operator
Robotic Hospitality

Have you instilled such a rigid procedure for interacting with guests that your staff doesn’t think for themselves?



I went to a new hair cut place that opened today by my home. There was a small wait since they just opened and when the person asked for my name, she asked, “Have you ever been here before?” How could have I been here before if today was their opening day? Why do we push our staff to follow such a rigid outline when interacting with our guests? Why not give them the… Continue

Added by Robert Dominguez on January 29, 2009 at 8:31am — 3 Comments


Non-Operator
How To Make Your Restaurant Stand Out

So you have a nice restaurant with good food and service, and yet the dining room is not always full. You spend quite a lot of money in marketing and wonder why it’s not working for you.



Well let me tell you, there are many other restaurants with good food, good service and a nice ambience, so your place might not be as special in the eyes of your customers as you want it to be.



Put yourself in the shoes of your customers. Why should they come to your restaurant rather… Continue

Added by Jose L Riesco on January 29, 2009 at 8:09am — 1 Comment

Thanks NYC for protecting me against restaurants!

Thank you New York City, you banned smoking from all the restaurants and bars that I visit. It's so hard to believe that the patrons and employees don't care that smoking is bad for you. But you care. Also thank you for making the Dunkin' Donuts down the street post the calorie counts for the donuts. I used to think that donuts were okay to eat now and then, but thanks to the sign, I now see that there are just too many calories for me. Finally, thank you for…

Continue

Added by Jeff Schacher on January 29, 2009 at 7:52am — 3 Comments

Nobody cares about my future!

What do you do if you have a boss that isn’t engaging your strengths, recognizing your true value, giving you the direction you need to move forward, or in general being the true leader that you would be if you were doing his job? Yeah, ok. I wish I had a nickel for every time someone got caught in the trap of not taking responsibility for their own career advancement. Waiting for your boss to figure it out and create an environment conducive to your… Continue

Added by Andy Swingley on January 28, 2009 at 4:33pm — 10 Comments

Unemployment Part 1

I've never been fired from a job before. Since I was 15 I haven't had more than two consecutive weeks off. Now I've been out of work for 7 weeks, and it's driving me crazy.

How much can you do in a trying economy, where your experience and marketability is high, but no one is looking....?

At least, no one that can exceed your expectations, and those that do are hesitant to take you on because you got fired from your last place...no matter that people are terminated all the time. It… Continue

Added by Brandon Wilborn on January 28, 2009 at 11:28am — 10 Comments

What's the benefit of using a web application in my restaurant?

This is a follow up to my last post about the top 5 things that restaurants should be doing online. There are several good reasons for using online applications or software as a service (SaaS) as it's sometimes called.



  • Save Money - First, you'll have lower IT costs since you no longer need to employ people to worry about servers and software. Second, there are economies of scale at work.…
Continue

Added by Jeff Schacher on January 27, 2009 at 7:45am — 5 Comments

Favorite FohBoh Moments!

I remember getting a shared email from a fellow member of AHRE (Association of Hospitality Recruiting Executives), prompting me to check out the site FOHBOH.COM, a new social networking for the restaurant industry.

Being the social media junkie I am, I signed up immediately, becoming the #836 member.



FOHBOH was one of my first experiences with a Niche Social Network. I loved the difference it made and the value that it brought, so I started to… Continue

Added by Amanda Hite on January 27, 2009 at 6:34am — 11 Comments


Non-Operator
SEO? ROI? - It's All "ETHER-REAL" To Me

I have a proposal to make, but, first a little background.



For most of my life a telephone was tethered to a wall with a cord, and if you wanted telephone messages you subscribed to an answering service.



I'm pretty sure that 100 years from now as people look back beyond 1980 the era will be known as the Dark Age of communication.



Technological savvy is imperative in conducting business today and examples of that need are posted on websites and blogs galore, but… Continue

Added by Paul Green on January 26, 2009 at 4:04pm — 8 Comments

Great quotes on Social Media.

I've been doing a lot of research lately and have come across some really incredible stuff about this phenomenon we call social media. I wanted to share my top ten favorite quotes with the FohBoh community.



10. “If content is king, then conversion is queen.” - John Munsell, CEO of Bizzuka



9. “By creating compelling content, you can become a celebrity.” - Paul Gillin



8. “Although it is now cheaper to launch an initiative leveraging Web 2.0 technology- it requires… Continue

Added by Sarah on January 26, 2009 at 1:06pm — 10 Comments


Non-Operator
Creating value

Several months ago, before the good times ended, many restaurant managers and owners were espousing the belief that discounting and/or couponing of any sort was a bad thing, yet it’s now virtually impossible to turn on the TV, radio, or any other media, including email, without being inundated with discount offerings of one sort or another. Most people agreed months ago more damage than benefit results from couponing/discounting, yet now it’s so commonplace that if you’re paying retail you’re… Continue

Added by Mark Frank on January 26, 2009 at 10:00am — 3 Comments

Inspiration-What gets you Going?

What gets you going everyday? Is it that cup of coffee? Is it just the sunlight peaking through the window telling you to get up? What ever it is you do to get that jumpstart in the morning, you should also get inspired.

I will be honest with you, and tell you that my family inspires me every day; my 3 yr old inspires me to get going every morning (as he grabs my eyelids and says “Daddy you up?”. A lot of people don’t wake up in the morning and say “I am thankful for this new day, let’s… Continue

Added by Mark Hagan on January 26, 2009 at 8:46am — No Comments

Ground Beef and Beef Trimming Markets

The chart of the week is 90% beef trimming prices and the US dollar index. As the chart depicts, 90% beef trimming prices have a tendency to trend inversely with the US dollar index meaning when one market is tracking higher, the other usually moves lower. Why does this occur? Because most of the cattle in the US are grain fed, they have a tendency to be fattier and produce mostly 50% trimmings. Thus the US has to import 90% beef trimmings from countries producing leaner grass fed cows. The… Continue

Added by David Maloni on January 23, 2009 at 9:00am — No Comments

Top 5 things restaurants should be doing online

These days there are several vendors offering web-based solutions for restaurants. The more units a restaurant has, the more benefit to using an online solution. In my next post, I will dive into the details regarding all the benefits to using software as a service (SaaS), but first let's take a look at what is out there.



1. Labor Scheduling - this is the first place for any restaurant to start. Let's face it, you're online and your employees are online. With online… Continue

Added by Jeff Schacher on January 23, 2009 at 8:03am — 9 Comments

New ads tell lawyers to pound salt

In the beginning, there was product advertising. Commercials focused on chains’ menu items, often with help from clowns, kings and other mascots. And it was good.



Then the industry begot competition. The message, “This is good,” changed to “Ours is better.” The heavens parted, and marketers were directed from on high to tout their products in comparative commercials based on taste tests. Burger King asked virgins whose sandwich they… Continue

Added by Peter Romeo on January 22, 2009 at 7:18am — 4 Comments

Funny thing happened on my way to work



So I am headed to one of my restaurants and I am reflecting on why I can’t seem to make the headway fast enough to make this the best operation in the industry. I think to myself, “Self, you have been doing the same thing you always do in these situations and it works, what is happening here?”



Being the introspective fellow I am I mull it over and over and over. Can’t find it in that big ole noggin of mine. Then the revelation comes,… Continue

Added by Andy Swingley on January 21, 2009 at 7:35pm — 18 Comments

Diversification through food manufacturing

We’ve been in San Francisco this week, visiting the Fancy Food Show. Fancy food manufacturing is a potentially lucrative activity for restaurant brand extension. We’ve seen this at the enterprise level. For instance, Wolfgang Puck, The Cheesecake Factory and the California Pizza Kitchen all make products for resale in supermarkets.



Now we're seeing the same phenomenon among mid level and small businesses.



Last post, I began to talk about catering as a potential new sales… Continue

Added by Erle Dardick on January 21, 2009 at 8:54am — 2 Comments

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DEPARTMENTS

Social Wine Club for Craft Wineries

Smartbrief

Restaurants may feel the pinch of pricier coffee later this year

Prices for arabica coffee futures hit a 26-month high amid a drought in Brazil, which produces a third of the world's coffee  -More

McDonald's rules out all-day breakfast in push to simplify

McDonald's breakfast menu accounts for 25% of the chain's U.S.  -More

Easy ways to use 5 uncommon spring greens

As light, crisp greens arrive at farmers markets and grocery stores, chefs are finding creative ways to add them to spring me -More

JOBS & CAREERS

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National News

National Restaurant Association Offers Training DVDs on Harassment Prevention, Social Media Use, and Customer Service

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service training, and the first of its kind video guide on the use of social media.

Yum! Brands Reports First-Quarter EPS Growth of 24% Excluding Special Items

China Division System Sales Increased 17% with Operating Profit Growth of 80%; Yum! Reaffirms Full-Year Guidance of at Lea

Souplantation & Sweet Tomatoes Certified As Nation's Largest 'Green' Restaurant Chain

National Group Salutes Country's Only Large Restaurant Group to be 'Certified Green Restaurants®'

National Restaurant Association and EatStreet Release Online Ordering Guide

The National Restaurant Association and EatStreet have released a free educational guide focusing on online ordering and emerging restaurant technology trends.

Boyd's Coffee Launches Single-Cup Coffees For Retail And Foodservice

The coffees come in a variety of roast levels and include organic and Rainforest Alliance Certified™ options: French No. 6®, Red Wagon® Organic Coffee, Good Morning™, Hi-Rev® (delivers more caffeine), and Lost Lake™ Decaf Organic Coffee.

CROWD FUNDING

If you are looking for capital to start or grow your restaurant, create the next 501c3, develop and launch the next app for the restaurant industry,or want to help your peers in some meaningful way, we want to know about it.

TED TALKS VIDEO

TED: Hamish Jolly: A shark-deterrent wetsuit (and it's not what you think) - Hamish Jolly (2013)

Hamish Jolly, an ocean swimmer in Australia, wanted a wetsuit that would deter a curious shark from mistaking him for a potential source of nourishment. (Which, statistically, is rare, but certainly a fate worth avoiding.) Working with a team of scientists, he and his friends came up with a fresh approach — not a shark cage, not a suit of chain-mail, but a sleek suit that taps our growing understanding of shark vision.

TED: Michel Laberge: How synchronized hammer strikes could generate nuclear fusion - Michel Laberge (2014)

Our energy future depends on nuclear fusion, says Michel Laberge. The plasma physicist runs a small company with a big idea for a new type of nuclear reactor that could produce clean, cheap energy. His secret recipe? High speeds, scorching temperatures and crushing pressure. In this hopeful talk, he explains how nuclear fusion might be just around the corner.

TED: Sarah Lewis: Embrace the near win - Sarah Lewis (2014)

At her first museum job, art historian Sarah Lewis noticed something important about an artist she was studying: Not every artwork was a total masterpiece. She asks us to consider the role of the almost-failure, the near win, in our own lives. In our pursuit of success and mastery, is it actually our near wins that push us forward?

TED: Matthew Carter: My life in typefaces - Matthew Carter (2014)

Pick up a book, magazine or screen, and more than likely you'll come across some typography designed by Matthew Carter. In this charming talk, the man behind typefaces such as Verdana, Georgia and Bell Centennial (designed just for phone books -- remember them?), takes us on a spin through a career focused on the very last pixel of each letter of a font.

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